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Touchpad Scrolling Not Working

OrbitzXT

OrbitzXT

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Joined
Mar 22, 2007
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Location
New York City
System Specs
System Name AX-01
Processor Intel Core i5-2500K @3.7 GHz
Motherboard ASRock Z68 Extreme3 Gen3
Cooling Zalman 9700
Memory Kingston HyperX T1 Series 8GB DDR3 1600 MHZ
Video Card(s) GTX 590
Storage Intel X25-M
Display(s) 42" Samsung LED HDTV
Case Antec Twelve Hundred
Audio Device(s) HT | OMEGA STRIKER 7.1
Power Supply Kingwin 1000W
Software Windows 7 64-Bit
My boss' laptop, a Sony Vaio VGN-SZ340P, is not allowing him to scroll up and down with the side of the touch pad (Like a mouse wheel) as it used to. I can't seem to figure out why, and googling this laptop and touch pad doesn't seem to bring up any relevant results. Any thoughts on how I can fix this for him? Thank you!
 
Go to your mouse properties and change it there. That's how I activated mine anyway.
 
Well, on my HP you can go into the Synaptics settings and enable and dis-able those features.

Don't know about the Alps touchpads, but seems they would have the same features.
 
I can't seem to find anything related to that, when I go to Mouse Properties there are the following tabs:

Buttons, Pointers, Pointer Options, Wheel, Hardware and Device Settings. Device Settings seems to be added from Synaptics, though there isn't much I can change here except the tray icon.
 
seems the Synaptic part is not loading at all!!!
 
I imagine this might have something to do with my installing Windows 7 on the laptop? I believe it's originally designed for XP. Where can I find the proper driver for this touch pad for Windows 7 so that I can enable the desired feature?
 
OrbitzXT said:
not allowing him to scroll up and down with the side of the touch pad (Like a mouse wheel) as it used to.
Click to expand...

Ohhh, then that's what those lines on the side of my touchpad are for! :o This is embarrasing, I had this laptop for 2+ years and never noticed that. I never use the touchpad anyway...

But on topic, yes you must re-install synaptics driver.

I know I have removed my synaptics (old version of ccleaner used to delete some file of it and I was getting an error popup every time on boot-up) so I had just removed the software altogether. That's probably the reason why my 'scroll-wheel' doesn't work and why yours doesn't either.

OrbitzXT said:
I imagine this might have something to do with my installing Windows 7 on the laptop? I believe it's originally designed for XP. Where can I find the proper driver for this touch pad for Windows 7 so that I can enable the desired feature?
Click to expand...

Weren't you given a diskette containing drivers for bluetooth, webcam, chipset, synaptics, etc etc?
Mine's in that cd.
I don't think Win 7 should be a problem.. but if you just did a fresh install with a new OS you should install synaptic just like is done with other drivers.
 
What confuses me is when I go to Sony's driver and support page, it doesn't say anything about Synaptics but mentions Alps. Is that a different brand? I'm unsure of what driver I should be using to get the scrolling to work.
 
OrbitzXT said:
What confuses me is when I go to Sony's driver and support page, it doesn't say anything about Synaptics but mentions Alps. Is that a different brand? I'm unsure of what driver I should be using to get the scrolling to work.
Click to expand...

Yes apparently Alps is instead of Synaptics for Sony.

I think you'll find a good driver for it here.

Keep us posted whether it solved your problem or not ;)

(I just downloaded the Synaptic one for my laptop and discovered I have a scroll-wheel in the touchpad :laugh:)
 
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