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Windows HD Color Settings window causing color change

BirtDike

New Member
Joined
Sep 30, 2021
Messages
8 (0.01/day)
Not sure if this is the right thread, but Ive got some weird issue with windows hd color settings, where when I boot my computer the colors are all messed up and banding, when I open the windows hdr settings window, it temporarily brings colors back to normal, but then after a moment the colors are bad again, then I turn HDR on then off, and it fixes it until I reopen the hd settings window. Any ideas? This problem is very bad for me since I use photoshop a lot for digital art and color is the most important thing. This issue randomly popped up one day, and I have no clue what might be causing it, ive updated all drivers and checked every other color calibration setting on this computer, and the issue seems to originate from specifically the Windows HDR settings. Any suggestions greatly appreciated

System specs:
Device name DESKTOP-U2LIOTG
Processor AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz
Installed RAM 32.0 GB
Device ID 63277A48-F611-41AA-92A1-D26E54E8FE64
Product ID 00330-80830-49713-AA159
System type 64-bit operating system, x64-based processor
BIOS Version/Date American Megatrends Inc. 4024, 9/7/2018
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product ROG STRIX X470-F GAMING
BaseBoard Version Rev X.0x
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 24.8 GB
Total Virtual Memory 36.7 GB
Available Virtual Memory 23.6 GB
Pen and touch Pen support

Windows:
Edition Windows 10 Pro
Version 20H2
Installed on ‎9/‎30/‎2020
OS build 19042.1237
Experience Windows Feature Experience Pack 120.2212.3530.0

DXDiag:

Display Devices
---------------
Card name: NVIDIA GeForce RTX 2070
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 2070
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24375 MB
Dedicated Memory: 8031 MB
Shared Memory: 16344 MB
Current Mode: 3440 x 1440 (32 bit) (100Hz)
HDR Support: Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.665039,0.322266), Green(0.296875,0.638672), Blue(0.151367,0.061523), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.121100, Max Luminance = 315.214996, MaxFullFrameLuminance = 315.214996
Monitor Name: Generic PnP Monitor
Monitor Model: BenQ EX3501R
Monitor Id: BNQ7F5E
Native Mode: 3440 x 1440(p) (59.973Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_3c7cc22001913661\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_3c7cc22001913661\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_3c7cc22001913661\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_3c7cc22001913661\nvldumdx.dll
Driver File Version: 30.00.0014.7212 (English)
Driver Version: 30.0.14.7212
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 9/12/2021 5:00:00 PM, 1056296 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 4
MPO Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
MPO Stretch: 10.000X - 0.500X
MPO Media Hints: resizing, colorspace Conversion
MPO Formats: NV12,YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
PanelFitter Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
PanelFitter Stretch: 10.000X - 0.500X
 
Last edited:
Just to rule this out, I know that if I have f.lux running and go into the Windows display settings, it "disables" f.lux for a second (which is quite a shock to the eyes sometimes :mad:). Do you use f.lux? If you had it running, maybe something along these lines is happening.

I can't say anything about HDR settings though as I don't have an HDR monitor.

Also another related thing: do you use any color calibration software (such as DisplayCAL)?
 
Well, the first question members will want to know... What are your system specs?

1. In windows device manager are there any warning exclamations !
2. Have your tried reseating your graphics card, if you are using one. Also, cleaning/blowing out the slot is in.
3. Have you check the Display cable or tried another cable?
4. Have you run GPUz to see if all the info is good and complete?
5. Re-installed your drivers? Clean install, maybe?

Others might have more tips/help.
 
Just to rule this out, I know that if I have f.lux running and go into the Windows display settings, it "disables" f.lux for a second (which is quite a shock to the eyes sometimes :mad:). Do you use f.lux? If you had it running, maybe something along these lines is happening.

I can't say anything about HDR settings though as I don't have an HDR monitor.

Also another related thing: do you use any color calibration software (such as DisplayCAL)?
f.lux? doesnt sound familiar, I dont use any color calibration software, rather I cant because I dont have a calibration device which is required for those, except for the ones that come with windows which I already ruled out, its specifically the HDR settings WINDOW, as soon as I open it up after reboot it reverts the colors back to normal without doing anything, thank you for the reply!

Well, the first question members will want to know... What are your system specs?

1. In windows device manager are there any warning exclamations !
2. Have your tried reseating your graphics card, if you are using one. Also, cleaning/blowing out the slot is in.
3. Have you check the Display cable or tried another cable?
4. Have you run GPUz to see if all the info is good and complete?
5. Re-installed your drivers? Clean install, maybe?

Others might have more tips/help.
I appreciate the response, I have tried all of the above, lol, except im not really sure what Im looking for in gpuz. This might be related to ReShade even though all reshade files have been deleted, i was on a reshade forum and they were pretty confident its not reshade since all the files are gone, but the bad colors seem to come from a reshade preset, because Ive seen my desktop alt tabbed with reshade on in game and it looked the same as it does now, same exact banding for greys and greys are washed in heavily saturated blue and green. How it could possibly be related I have no idea i did all the diagnostics for reshade issues. Its also very possible that reshade does in fact have nothing to do with it, but what I know for a fact is that the HDR window seems to directly affect this, which says to me that the problem is somewhere in system or something to do with control panel or a specific setting being reloaded when the settings window comes up, but after all im on tech forums so im pretty darn well lost, usually the internet or thinking is enough to get most problems fixed. but this one has got my brain tied in a knot
 
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