Z97 pci-e damage issue?

[johnspack]

Put together a nice little Z97 Pro Gamer board with 4460 cpu, Hyper212, usual crap. He had a couple of 7850 cards, I used one to get it going. Psu is a slightly used tx750. All running great, I shut it down and add in an asus wireless pci-e card. Power it up, no video output. Oh crap. Shut down, remove card, try to power up, no video. Move video card to another slot, no output. Swap video card with another one, no output. So connect cpu video output, video! Bring up windows, check for video card, it's not showing. Crimson says no amd hardware found. It was all installed and working before this. I ended up installing the intel video driver, and currently the system is working fine. So now I'm trying to figure out what is damaged... is it just the mobo with electrical damage, or could the cpu be damaged? I'm going to send the mobo back under rma, because either way it was an asus product that caused the damage....
Any thoughts?

 

[Jetster]

Manually set the bios to PCIe, Try the GPUs in another PC or slot. Might be a bad slot or bent pins on the CPU

 

[johnspack]

I of course already tried that. No bent pins, I can guarantee that. Too many years doing this.....

 

[BiggieShady]

Too many years doing this.....

What about other two pcie slots ... in all of them graphics card is not detected? This is to rule out bad slot.

 

[jboydgolfer]

Put together a nice little Z97 Pro Gamer board with 4460 cpu, Hyper212, usual crap. He had a couple of 7850 cards, I used one to get it going. Psu is a slightly used tx750. All running great, I shut it down and add in an asus wireless pci-e card. Power it up, no video output. Oh crap. Shut down, remove card, try to power up, no video. Move video card to another slot, no output. Swap video card with another one, no output. So connect cpu video output, video! Bring up windows, check for video card, it's not showing. Crimson says no amd hardware found. It was all installed and working before this. I ended up installing the intel video driver, and currently the system is working fine. So now I'm trying to figure out what is damaged... is it just the mobo with electrical damage, or could the cpu be damaged? I'm going to send the mobo back under rma, because either way it was an asus product that caused the damage....
Any thoughts?

If you plan on initiating an rma,
As Obvious as it may seem i would recommend highly you not say exactly how this happened since user error isn't usually covered in any warranty that I am aware of, that includes electrical damage. Unless of course you have some type of third party coverage with accidental damage. No that's obvious but regardless of how much experience you myself or anyone else has sometimes the most obvious things can allude us until the right in front of our faces.

Unless ofc ,you read through the warranty first before contacting asses,which would be another good idea regardless

 

[johnspack]

Yes, I tested the other slots, same result. And no, I'm just going to say pci-e bus is defective. Period. Not my fault or my clients.

 

[OneMoar]

bad cpus are so uncommon its basicly unheard of
my money is on a issue with the socket asrock boards are famous for socket flake re-seat the cpu also try the stock cooler the hyper212's mounting system isn't the best and odd torqe on the socket can defiantly cause slots to not work

 

[newtekie1]

my money is on a issue with the socket asrock boards are famous for socket flake

I've never heard that. Also, he's not using an AsRock board.

 

[OneMoar]

I've never heard that. Also, he's not using an AsRock board.

there was a batch of the z97 pro* boards with various socket issues with ram slots being dead peg slots not working ect
both asus and asrock make boards with 'pro gamer' in the name specify please

either way won't hurt to re-seat the cpu and cooler before tossing the board in the rma pile
after all anybody that says I didn't make a mistake should probably be made to double check ...

 

[newtekie1]

here was a batch of the z97 pro* boards with various socket issues with ram slots being dead peg slots not working ect

I remember there being problems like that, but it wasn't just limited to AsRock boards. It was a problem with the Foxconn socket.

both asus and asrock make boards with 'pro gamer' in the name specify please

AsRock doesn't make any Z97 board with Pro Gamer in the name. They only make a Z97 Pro3. In fact, I don't think AsRock makes any product with the word Gamer in the name.

either way won't hurt to re-seat the cpu and cooler before tossing the board in the rma pile

True. But if it was working perfectly before, and suddenly stopped when a new card was inserted into the PCI-E slots, I doubt it is a problem with CPU contact.

 

[OneMoar]

wifi card could have had a fault and smoked the plx I set fire to a core2duo machine once this way

but usually thats a snap crackle pop let-the-factory-smoke-out moment
if reseating the cpu doesn't do it inspect the wifi card for burnage whatever you do DON'T tell ASUS you think the card fried it just say it was DOA or up and quit without warning

trust me you don't wanna fight with ASUS's horrible terribly awfully incompetent RMA Dept

 

[johnspack]

Well this has turned out to be more annoying than I thought. The mobo was defective, but ncix has no more, so they want to refund my money. I have my client's computer built, I have a haswell cpu....
They only have 2 more z97 mobos, but a fair bit more expensive. They expect me to just take the refund and buy the more expensive gamer mobo for a freaking multimedia system. And I have to convince
my client to pay this extra now, because..... Canadian companies and their short stocks dammit.....

 

[johnspack]

This thing any good?
http://www.ncix.com/detail/asus-z97-e-usb-3-1-lga1150-ddr3-8e-107410.htm
I'm annoyed because that one is only 6 phase, but has usb2 ports, this one is 8 phase
and has no usb 2 ports, which I need available... what do I do?
http://www.ncix.com/detail/asus-z97-a-usb-3-1-atx-lga1150-4b-106690.htm

 

[johnspack]

Close this. Got a Z97-A, everything up and running like it should be.