radioraheem
New Member
- Joined
- Jun 8, 2014
- Messages
- 11 (0.00/day)
Hi There,
I was looking for some advice on how to fix my laptop. It is running Windows vista. I had a problem where i was trying to download a video file using a Firefox extension and the PC completely crashed and the user profile became corrupted. It wouldn't even log on in any mode so I got some help to create another profile.
Although I have created a new profile, given it admin rights and transferred the key files from the old desktop across to the new one; certain basic functions are not working.
For instance, it is not producing sound.
I open a sound file and it is playing in the player on the screen but the speaker image in the bottom right corner has an 'x' (mute) sign next to it. When I scan over it with the cursor, it says 'the Audio Service is not running'.
I right click it and go to sounds and a window pops up saying:
'This computer cannot play audio because the Windows Audio Service is not enabled. Would you like to enable the Windows Audio Service?'
I click Yes and the Volume Control Applet alert comes up seeking permission to continue. When I click continue the Sound window opens showing the speakers listed as 'working' with a tick next to them. So I click OK and it closes, but nothing changes....
In addition to this the wireless connection finder is failing to start in a similar way.
Guidance would be much appreciated....
Thanks.
I was looking for some advice on how to fix my laptop. It is running Windows vista. I had a problem where i was trying to download a video file using a Firefox extension and the PC completely crashed and the user profile became corrupted. It wouldn't even log on in any mode so I got some help to create another profile.
Although I have created a new profile, given it admin rights and transferred the key files from the old desktop across to the new one; certain basic functions are not working.
For instance, it is not producing sound.
I open a sound file and it is playing in the player on the screen but the speaker image in the bottom right corner has an 'x' (mute) sign next to it. When I scan over it with the cursor, it says 'the Audio Service is not running'.
I right click it and go to sounds and a window pops up saying:
'This computer cannot play audio because the Windows Audio Service is not enabled. Would you like to enable the Windows Audio Service?'
I click Yes and the Volume Control Applet alert comes up seeking permission to continue. When I click continue the Sound window opens showing the speakers listed as 'working' with a tick next to them. So I click OK and it closes, but nothing changes....
In addition to this the wireless connection finder is failing to start in a similar way.
Guidance would be much appreciated....
Thanks.