To all the other people planning to scam Logitech, you suck. It's lousy to screw people (or a company) for thier honesty, and you'll ruin it for other people who actually need help then.
I dont see it as a scam. If i bought a $2 mini usb mouse from logitech i couldnt careless if it broke & chances are i probably wont bother calling them up to get it replaced.
but the fact is - for most of us, the stuff we bought doesnt cost $2 a peice, it costs a lot more then that & if it goes wrong & logitech offer to give you cash off your next perchase or replacement. who are we to argue?
the way i see it, its a thank you gesture for buying their products, in a market thats filled with hundreds of different brands to go with. you/us/we chose Logitech.
its not a scam. a REAL scam would be if we called them up to report a faulty product without the faulty product existing at all or being 'faulty' in the first place - now that is a outright scam.
we all own logitech products, we are entitled to aftersales support & it dont matter if the mouse is as old as a G7 or whatever, if they choose to give you money off for staying with them then more power to them because:
#1 - it keeps the customers happy
#2 - people will talk about the excellent tech/aftersales support
#3 - logitechs build quality is second to none. but obviously that doesnt protect them against malfunctions. all technology are prone to malfunctions. but I have never had an issue with broken logitech gear as much as some people have & when they do its usually related to 1 item in the line up that have an history of breaking possibly because of factory defects
& its not as if they give 50% off to everyone, most re/e-tailers sell at full R.R.P so its not as if logitech are losing a silly amount of money.
we bought their hardware. they want us to keep buying their products & give us the best offer for a replacement. anyway you look at it. its a win win situation. - customers stick with logitech, pay less for a replacement if their current is broken. & hell, not everyone wants to go out there & pay full price again for another G19, or G11 or one of their more expensive peripherals.
so kudos to logitech for keeping the customer within their interests.
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Roast - pardon my rudeness when i say go QQ more.