Where do I begin... Recently I took my personal data off of an old laptop of mine so I could give it to my son. He had it for one afternoon/evening.. the internet became increasingly slow then cut out. He did nothing wrong though. I think I picked up a virus either from software updates OR AVG.. So I couldn't get into the computer normally from the user area as there was something loading in the processor area. I managed to see it once and went 'end process' .... then it duplicated itself to the point that the virtual memory was used up in a matter of 40 secs or so. After that I could no longer access task manager and a message would appear that said the Administrator had disabled task manager.. although the USER is the Administrator.. (one thing you should know is that there was a " Warning! you have a virus" window flashing on the desktop of the user area. I checked the desktop settings to check out what was happening and there was an internet explorer icon in the area where you can click on anything to change the desktop appearance, BUT I couldn't click on any of the other background options as they had been grayed out.. so to say... unclickable.. This is where the interned explorer icon was. There was no option to 'unclick' the 'web' function either.. I don't know how that got there. It was planted and wasn't going to be removed) Soooo, I went in through safe mode. Tried to run AVG but it wouldn't. I deleted AVG (removed program through control panel). Then I downloaded the latest version of AVG from the official site, onto a memory stick (from another computer) and then put it in the laptop, loaded it and ran it through command prompt, from safe mode, as this is the only way it would run. It picked up a lot.. a lot of exe files.. etc..... (can you see where this is headed) When it finished running, it closed down. I assumed, yes I know , that everything would be hunky dorey and I had in fact conquered the situation. However... when I shut the computer down and started it up normally so I could get into the normal user area a white screen came up. This white screen remained up. Nothing else appeared except a log in window. When I logged in.. by clicking on ok because there is no password.. the screen was white, and bleak and nothing else appeared, which made my mood go from to and then to grrrrrrr and now I am just a little ? I have no idea what is going on and if someone does and fixes this for me.. I will be Forever Grateful and send you a present! Seriously.. if someone could help me out.. I am sooooooooo sick of fixing computers.. lol.. I really fixed this one didn't I? The virus is one that adds onto exe's??