Hi i've been lagging for the past year almost now and i've been pretty much left in the dust by my isp as far as the techs that do house calls... i've been experiencing very bad problems with the tv and internet.. with the tv i'll lose channels randomly and it's on all 6 tv's in the home usually different channels on each tv and sometimes they are the same.. also i've been having a horrible time gaming on ps3 xbox and computer games.... before all this lag appeared it was fine i was on a 10mbps down and 1 up connection... i had a very old router and modem... so i thought i needed an upgrade so i bought the best package that oceanic road runner could provide which was 50down and 5 up... along with it they gave me a motorola sbg6580 gateway surfboard modem... and i went out and bought a linksys e4200... none of this helped... they've been in and out of my home many times now... and told me there were errors on the line that they fixed... errors on the drop that they fixed.... they rewired the internet coax from splitter to the modem... but didn't rewire the other 2 that go to other splitters that connect to cable tv boxes...
things i've tried:
upgrade internet package
3 different routers linksys e4200 and now i currently am using asus rtn56u
swapped the motorola sbg6580 twice to see if it was defective..
different power outlets
different surge protectors
playing in different areas of the home
bypassing the splitter connecting poll to modem
bypassing router playing directly through modem
bought new ps3 xbox
bridging my gateway modem
tweaking router settings
and the problems still persist :[
modem specs currently:
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 186 591000000 Hz 8.5 dBmV 40.9 dB 0 0
2 Locked QAM256 29 585000000 Hz 8.1 dBmV 40.5 dB 0 0
3 Locked QAM256 187 597000000 Hz 9.0 dBmV 40.9 dB 0 0
4 Locked QAM256 188 603000000 Hz 8.3 dBmV 40.8 dB 0 0
5 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
6 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
7 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
8 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked TDMA 3 2560 Ksym/sec 22750000 Hz 46.2 dBmV
2 Locked TDMA 1 2560 Ksym/sec 30800000 Hz 46.2 dBmV
3 Locked TDMA 2 2560 Ksym/sec 27400000 Hz 46.2 dBmV
4 Locked TDMA 4 2560 Ksym/sec 19200000 Hz 46.2 dBmV
Downstream Frequency (Hz) 591000000
any help is highly appreciated and THANK YOU in advance!!!
things i've tried:
upgrade internet package
3 different routers linksys e4200 and now i currently am using asus rtn56u
swapped the motorola sbg6580 twice to see if it was defective..
different power outlets
different surge protectors
playing in different areas of the home
bypassing the splitter connecting poll to modem
bypassing router playing directly through modem
bought new ps3 xbox
bridging my gateway modem
tweaking router settings
and the problems still persist :[
modem specs currently:
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 186 591000000 Hz 8.5 dBmV 40.9 dB 0 0
2 Locked QAM256 29 585000000 Hz 8.1 dBmV 40.5 dB 0 0
3 Locked QAM256 187 597000000 Hz 9.0 dBmV 40.9 dB 0 0
4 Locked QAM256 188 603000000 Hz 8.3 dBmV 40.8 dB 0 0
5 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
6 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
7 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
8 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked TDMA 3 2560 Ksym/sec 22750000 Hz 46.2 dBmV
2 Locked TDMA 1 2560 Ksym/sec 30800000 Hz 46.2 dBmV
3 Locked TDMA 2 2560 Ksym/sec 27400000 Hz 46.2 dBmV
4 Locked TDMA 4 2560 Ksym/sec 19200000 Hz 46.2 dBmV
Downstream Frequency (Hz) 591000000
any help is highly appreciated and THANK YOU in advance!!!