1. Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Windows XP professional

Discussion in 'General Software' started by easmurthy, Jun 26, 2007.

  1. easmurthy New Member

    Joined:
    Jun 26, 2007
    Messages:
    1 (0.00/day)
    Thanks Received:
    0
    Location:
    Bangalore, Karnataka, India
    I am having problems with my PC. The system started rebooting while I was trying to login yesterday. Since then, the system boots up till the Windows XP logo is displayed and starts rebooting. When I tried to go to "Safe Mode" the process stops at "Partition c:\Windows\ststen32\Drivers\Mup.Sys" and starts rebooting. This loop goes on.

    Can any one suggest how to repair/reinstall the XP professional edition.
     
  2. ex_reven New Member

    Joined:
    Sep 4, 2006
    Messages:
    5,225 (1.74/day)
    Thanks Received:
    171
    chuck the disk in and restart

    You should get a black screen followed by
    "Press any key to boot from cd" or similar.
    Hit enter and follow the prompts. It will tell you to hit "r" to repair your installation of windows.

    If you dont get the "press any key to boot from cd" you need to go into bios and change your boot order so that the cd drive boots before your hard drive.
     
  3. Ehstii New Member

    Joined:
    Jun 19, 2007
    Messages:
    607 (0.22/day)
    Thanks Received:
    34
    Location:
    The Shore, New Jersey
    run "chkdsk /r" in repair mode
     
  4. newconroer

    newconroer

    Joined:
    Jun 20, 2007
    Messages:
    3,215 (1.18/day)
    Thanks Received:
    350
    It's always good to keep a copy of all the .sys and config files, so that you can replace or repair broken ones manually whenever a boot process becomes corrupted. Though obviously you are past that point. Have you considered finding a copy of that file online somewhere, or from a XP installation disk?
    Might be a long shot though...


    Definatley try /chkdsk, and see if it will automatically clean up any errors.


    Try Google for something like:
    http://www.computing.net/windowsxp/wwwboard/forum/97354.html
    http://www.hardwareanalysis.com/content/topic/31874/?o=0

    It's annoying to sift through all the responses, but there's multiple things to attempt.

    Have you made any large hardware or software changes recently, say a Windows automatic update, BIOS tinkering or new graphics card?


    As a quick suggestion, make sure your HDD is #1 for boot priority, then hit f8 when booting up and start a command prompt.
    Should be in C:\> by default. Try accessing the Windows directory of :

    cd Windows\System32\driver\ if you can reach it, then rename MUP.sys to say MUP.bak, then reboot and see what happens.
    If it lets you into XP, take a good copy of the file from the machine you're on, or from online and place it in the drivers folder and see if it happens again.


    Could also try setting BIOS to default settings. And/or as a last resort, you can keep your data in tact and do as Reven said, by setting your boot priority in BIOS with CD ROM first, then doing a reinstall, "keep system files in tact" rather than reformatting. You will lose all of your custom GUI settings in XP, and probably have some conflicting or lacking registry information regarding the data already on the drive, (your data) but it will at least let you into XP(theoretically). From there you can decide what to do with your important files, then consider a fresh XP install.
     
    Last edited: Jun 26, 2007
    ex_reven says thanks.
  5. ex_reven New Member

    Joined:
    Sep 4, 2006
    Messages:
    5,225 (1.74/day)
    Thanks Received:
    171
    thanks for that linky conroe, ive got hdd problems of my own that you just gave me an idea for :p
     

Currently Active Users Viewing This Thread: 1 (0 members and 1 guest)

Share This Page