Friday, March 24th 2023
NVIDIA RTX 3080 Ti Owners Reporting Bricked Cards During Diablo IV Closed Beta Play Sessions
A combination of the Diablo IV Closed Beta and NVIDIA RTX 3080 Ti graphics card is proving lethal for the latter - community feedback has alerted Blizzard to take action, and they will be investigating the issue in the coming days, with assistance from NVIDIA. It is speculated that the game is exposing underlying hardware faults within an affected card, but it is odd that a specific model is generating the largest number of issues. Unlucky 3080 Ti owners participating in the closed beta are said to be experiencing unpleasant or inconsistent in-game performance at best, and BSODs followed by non-functional GPUs at worst.
A Blizzard forumite, ForANge, chimed in with their experience: "My graphics card also burned out. While playing, the fans of my Gigabyte GeForce RTX 3080 Ti suddenly started running at maximum speed. At the same time, the signal from the monitor disappeared. After turning off the power and trying to turn it back on, I couldn't get it to work anymore. The card is just under a year old. It happened during a cutscene with flowers when they showed a snowy landscape."Sulfate had a similar encounter with their card, albeit with a slightly more explosive effect: "I got to the Church where the flashback scene plays, then fans on my GPU went to max, all three monitors went black and I then killed the power. Smelled that burnt electronics smell. Waited a bit then tried to power back on, and monitors stayed black. After (waiting) a bit (I) killed power, popped open my case tried to power back on. Motherboard has post error lights and shows a solid white, which means error with video card. My Gigabyte GeForce RTX 3080 Ti is dead in the water."
The Blizzard team has posted a message in the thread, and it offers advice for those affected:
"If your card is still not working, try these troubleshooting steps:
2) Display resolution when running Diablo IV
3) Display mode (Windowed/Windowed Fullscreen/Fullscreen)
4) Max Foreground FPS, Max Background FPS
5) Diablo IV graphic quality settings, preset with Low/Medium/High. Or more detail with custom settings."The New World, an MMO produced by Amazon Games, gained unwanted notoriety for its apparent ability to kill the mighty RTX 3090 back in mid-2021. Blizzard fans with long memories are also recalling that Starcraft 2 was rumored to be a GPU slayer, roughly around the time of the game's launch. There is early talk of the Diablo IV Beta defaulting to an uncapped frame rate setting, which may send the graphics card into peak performance mode and draw unusually high volumes of power. Community members are suggesting that it is best to cap frame rates via the in-game menu, and to double-check whether the Max Frame Rate setting is disabled within NVIDIA's Control Panel.
A Blizzard forumite, ForANge, chimed in with their experience: "My graphics card also burned out. While playing, the fans of my Gigabyte GeForce RTX 3080 Ti suddenly started running at maximum speed. At the same time, the signal from the monitor disappeared. After turning off the power and trying to turn it back on, I couldn't get it to work anymore. The card is just under a year old. It happened during a cutscene with flowers when they showed a snowy landscape."Sulfate had a similar encounter with their card, albeit with a slightly more explosive effect: "I got to the Church where the flashback scene plays, then fans on my GPU went to max, all three monitors went black and I then killed the power. Smelled that burnt electronics smell. Waited a bit then tried to power back on, and monitors stayed black. After (waiting) a bit (I) killed power, popped open my case tried to power back on. Motherboard has post error lights and shows a solid white, which means error with video card. My Gigabyte GeForce RTX 3080 Ti is dead in the water."
The Blizzard team has posted a message in the thread, and it offers advice for those affected:
"If your card is still not working, try these troubleshooting steps:
- Conduct a complete power cycle (AC OFF->AC ON) and see if GPU can be detected under Windows.
- If GPU can be found under Windows, do a clean driver install.
- If that doesn't work, please reply and include the following information or logs:
2) Display resolution when running Diablo IV
3) Display mode (Windowed/Windowed Fullscreen/Fullscreen)
4) Max Foreground FPS, Max Background FPS
5) Diablo IV graphic quality settings, preset with Low/Medium/High. Or more detail with custom settings."The New World, an MMO produced by Amazon Games, gained unwanted notoriety for its apparent ability to kill the mighty RTX 3090 back in mid-2021. Blizzard fans with long memories are also recalling that Starcraft 2 was rumored to be a GPU slayer, roughly around the time of the game's launch. There is early talk of the Diablo IV Beta defaulting to an uncapped frame rate setting, which may send the graphics card into peak performance mode and draw unusually high volumes of power. Community members are suggesting that it is best to cap frame rates via the in-game menu, and to double-check whether the Max Frame Rate setting is disabled within NVIDIA's Control Panel.