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Broken motheroboard bracket (heatsink holder)

Darren

Darren

New Member
Joined
Feb 27, 2005
Messages
1,936 (0.26/day)
System Specs
System Name Cheap yet powerful gaming and entertainment rig!
Processor AMD Athlon 3800+ X2 Windsor, 1 MB L2 Cache (512k L2 Per Core), 65W Energy efficient, 2GHz @ 2.78 Ghz
Motherboard Asrock ALiveNF7G-HD720p Rev v5.0
Cooling Freezer 64, 2x120mm, 1x92mm
Memory 8 GB DDRII PC6400 @ 929 MHz OCZ (2GBx4) timing: 5-5-5-5-16-2T
Video Card(s) XFX ATI4830
Storage Seagate 320 GB SATA (16 MB Cache)
Display(s) 19' HannsG (1440x900 @ 75hz)
Case Coolermaster Elite 330 Black Case
Audio Device(s) Auzentech X-Meridian, Pioneer VSX-516 Receiver 7.1 with DD/DD EX/Prologic II/DTS/DTS-ES//DTS: Neo
Power Supply Cool Master eXtreme Power 460W PSU
Software Vista Ultimate X64 Corporate Edition
Unscrewed my case to find that my heatsink is off, the plastic bracket holder on the motherboard which supports the heatsink has broke. I doubt it can be glued back.

Anyone got any sugguestions. Iam sure they can be replaced right?


:P, anyone!!, its like 1:07am here, I'm soo pissed off!!

oh, almost forgot:

its an ASUS M2V motherboard for AM2 setup

direct link http://uk.asus.com/products4.aspx?l1=3&l2=101&l3=305&model=1171&modelmenu=1
 
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Go to newegg, get a... o uk, well a themaright am2 mounting bracket is what you want. It can be obtained for about $3.
 
:cry: ....the same thing happened to prowler....
 
PVTCaboose1337 said:
Go to newegg, get a... o uk, well a themaright am2 mounting bracket is what you want. It can be obtained for about $3.
Click to expand...

unfornately Newegg does not deliver to the UK. But thanks, i'll do a google search for mounting brackets :)
 
go to the website and email the company. they should send you one for free. When i broke the bracket on my MSI board they sent me a new one with a few days
 
AsphyxiA said:
go to the website and email the company. they should send you one for free. When i broke the bracket on my MSI board they sent me a new one with a few days
Click to expand...

Might give that a try. I doubt they will respond though

update: I sent Asus an email requesting a replacement. I'll give them a day or two, if I get know reponse I'll have to purcase my own:S
 
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I just recieved a response from Asus via email:

Dear Friend :

Thank you for contacting ASUS Customer Service.

My name is ZYC, and I would be assisting you today.

Sir, you'd better contact board reseller or local asus service center or motherboard dealer for help to get replaced/repaired.

if it is impossible to contact your dealer, please let me know that.


Thank you for using ASUS products and services!

If you have any problem about our products, you can visit our support site below to search the solution at the first time!

http://support.asus.com

ZYC

ASUS Customer Service Center (Beijing)

-------------------------

Kind of sucks that i'm being answered by people in Beijing when I emailed the customer support email address found on Asus's UK site.
 
asus supports a PITA, the saddist part is that even biostar,ecs,foxconn and the like, companys considered VERY low end by most users, all have better support!!!!!!!

asus, i i could have gotten another tforce550 insted of this m2n-sli delux(open box) when i was rma'ing my tforce550, honest to go, it overclocked better with less hassles!!!!!
 
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