System won't recognize all 24GB of RAM.

[Eric_Cartman]

I built a system for a friend.

He is using it for video editing and photo editing, so he needed a lot of RAM in the computer.

However, after loading Windows on the computer it is only reading 16GB of the RAM and I can't figure out why.

The system specs are

Core i7 950
ASRock X58 Extreme 3
6x4GB G.Skill Ripjaw DDR3-1600
MSI GTX 560 ti Twin Frozr II
2x Western Digital Black 2TB drives
Corsair CX600 V2 PSU
Windows 7 Home Premium x64

I've checked everything I can think of and it just won't recognize more than 16GB of usable RAM.

Help! I need to deliver this computer to him on Monday and I can't figure this out!

 

[Thatguy]

shows in the bios ?

 

[arnold_al_qadr]

try to update the mb bios..

 

[Jetster]

did you check the Manufacture memory support page?

http://www.asrock.com/mb/memory/X58 Extreme3.pdf

 

[eidairaman1]

Windows 7 Home Editions Do not support more than 16GB of Ram.


http://msdn.microsoft.com/en-us/library/aa366778%28v=vs.85%29.aspx#physical_memory_limits_windows_7

Youd have to atleast get Pro/Business Edition for it to support more than 16GB of Ram.

 

[Thatguy]

Windows 7 Home Editions Do not support more than 16GB of Ram.


http://msdn.microsoft.com/en-us/library/aa366778(v=vs.85).aspx#physical_memory_limits_windows_7

Youd have to atleast get Pro/Business Edition for it to support more than 16GB of Ram.

This is exactly the type of bullshit about microsoft that straight piss's me the fuck off. WTF is up with capping the ram ? seriously ? WTF !

 

[Sir B. Fannybottom]

Yeah, I was about to say that.

 

[Lionheart]

Yeah what eidairaman1 said is true. Its Microsoft, they're an evil corporation

 

[Thatguy]

Yeah what eidairaman1 said is true. Its Microsoft, they're an evil corporation

if you buy the basic microsoft home package with word etc, your gonna drop about a solid 1g on it. shit the os is $149, the least they could do is not put it in my ass for a double the cost or more "enterprise" version all so I can use the hardware I shell out money for.

What a bunch of shit.

 

[koorosh]

May be you could upgrade your existing 7 edition, it'll be more cost efficient

 

[de.das.dude]

give away 8 gigs of ram

i wanna know what you do with so much RAM.

 

[MRCL]

if you buy the basic microsoft home package with word etc, your gonna drop about a solid 1g on it. shit the os is $149, the least they could do is not put it in my ass for a double the cost or more "enterprise" version all so I can use the hardware I shell out money for.

What a bunch of shit.

Thing is, the Home Edition isn't exactly targetet at people who intent to use 24gb of RAM.
Its a pain in the ass, sure, but they probably thought "Who in their right mind who owns Home Premium has more than 16gb RAM, thats gotta be only professionals".

give away 8 gigs of ram

i wanna know what you do with so much RAM.

He pretty much said it in the second sentence of the first post. Video and photo editing. Eats RAM like Smarties.

 

[Jetster]

I like Smarties and Ram

 

[eidairaman1]

Its bout makin money

tbh home is very crippled for power users cuz it cant be tweaked indepth like pro n higher versions. N yes you can use the built in windows upgrade function in ctrl pnl to get pro n higher you just pay the additional amt to equal the price of those versions

[/b]

this is exactly the type of bullshit about microsoft that straight piss's me the fuck off. Wtf is up with capping the ram ? Seriously ? Wtf !

yeah what eidairaman1 said is true. Its microsoft, they're an evil corporation

may be you could upgrade your existing 7 edition, it'll be more cost efficient

thing is, the home edition isn't exactly targetet at people who intent to use 24gb of ram.
Its a pain in the ass, sure, but they probably thought "who in their right mind who owns home premium has more than 16gb ram, thats gotta be only professionals".



He pretty much said it in the second sentence of the first post. Video and photo editing. Eats ram like smarties.

 

[micropage7]

Yeah what eidairaman1 said is true. Its Microsoft, they're an evil corporation

yeah and most of us hang on that evil corporation

 

[Eric_Cartman]

Pardon my french, but that is bullshit!

What is the point of an 64-bit OS if you limit the RAM to 16GB?

And whoever said Home Premium is good for professional use is wrong.

There is nothing in Professional or Ultimate that will help out most small businesses.

And if the computer is being used in a single computer environment like this one, there is no reason for Professional or Ultimate except for this bullshit memory limitation put on by Micro$aft.

Now I'm stuck with an OS that I can't return because its already activated, not that it is possible to returned opened software even if it wasn't activated.

And I have to go buy a new OS just to use my system to maximum.

And here there are people on these forums that still recommend Home Premium.

Don't they realize that 24GB of RAM is becoming more common?

And the thing that pisses me off the most is that there is no mention of the 16GB limitation on Microsoft's "Version Comparison" page for Windows 7.

See here: http://windows.microsoft.com/en-US/windows7/products/compare

You have to go digging in knowledge base articles to find it.

That is complete bullshit.

If they are going to put such a crippling limitation in the OS they better be up front about it!

In fact if you click on the Home Premium tab it even says "Takes full advantage of 64-bit PC hardware and memory."

What fucking liars!

Crap this makes me mad!

I think I'm going to call their tech support line and scream at someone until they give me a free upgrade to Professional, because their site clearly says Home Premium should fully support my system!

 

[Dent1]

Eric_Cartman, i feel your pain but stop trying to fight it. Microsoft didn't lie to you or anyone else. They tell you the memory limitations, a 10min Google search would of told you the limitations. If you are too lazy to research then don't blame anyone else.

What is the point of an 64-bit OS if you limit the RAM to 16GB?

The point is to cater for people whom don't want more than 16GBs of ram duh.

Don't they realize that 24GB of RAM is becoming more common?

You are talking out your rear end. 24GBs+ is not becoming common for "HOME" users. 8GBs is now catching on to the mainstream.

Edit:

Took me literally 1min to find out the memory limitation on Microsoft's very own website
http://lmgtfy.com/?q=windows+7+home+memory+limitations
http://msdn.microsoft.com/en-us/library/aa366778(v=vs.85).aspx

 

[Eric_Cartman]

@Dent1 Yes, they do directly lie to me and everyone else.

The main Windows 7 pages say under the Home Premium section "Takes full advantage of 64-bit PC hardware and memory."

It doesn't do that, so they lied. Period! End of discussion. You are wrong.

I shouldn't have to spend any time google searching to figure out that what they state on their own pages isn't true.

They might state the limitation somewhere else, but the pages that most people will see, the ones that microsoft directly link to do not state there is a limitation and actually state the opposite.

And I didn't say it is becoming common, I said it is becoming more common.

Learn to read.

Going from not used at all, to being used in a measurable number of systems is the definition of becoming more common.

 

[JrRacinFan]

Don't take it out on us innocent members bro. Chill man ...

 

[Neuromancer]

Contact microsoft. Without saying Bullshot and stuff

they might help you get into a pro/ultimate OS for less than a new upgrade would cost

 

[Dent1]

@Dent1 Yes, they do directly lie to me and everyone else.

The main Windows 7 pages say under the Home Premium section "Takes full advantage of 64-bit PC hardware and memory."

It doesn't do that, so they lied. Period! End of discussion. You are wrong.

I shouldn't have to spend any time google searching to figure out that what they state on their own pages isn't true.

They might state the limitation somewhere else, but the pages that most people will see, the ones that microsoft directly link to do not state there is a limitation and actually state the opposite.

And I didn't say it is becoming common, I said it is becoming more common.

Learn to read.

Going from not used at all, to being used in a measurable number of systems is the definition of becoming more common.

Just shows your naivety. Why would Microsoft highlight a negative on their Windows 7 Promotional page? Obviously Windows "Home" will have limitations and you didn't do your homework so don't get pissy with me.

Me learn to "read", that is rich coming from somebody that didn't bother to read the limitations of the software he has bought. If you want to play Mr. Computer Technician and build for your mates you better start reading up on the packages before you start spending money unwisely.

Furthermore on the subject of reading, it says "Takes full advantage of 64-bit PC hardware and memory", that sentence is ambiguous. They could of meant take full advantage of the memory as a resource more efficiently hence not waste the RAM like XP and Vista which it was being compared to.

 

[Eric_Cartman]

The entire point of that page is to highlight the negatives of the different versions. DUH

Obviously Home edition will have limitations, that is why that page exists.

That is also why I looked at that page before buying the OS.

People shouldn't have to do digging to find out the limitations of the OS that aren't listed on that page, they shouldn't have to look anywhere else other than that page to find the limitations of each version of the OS.

That page exists solely to tell people the negatives and positives of each version.

The limitations should all be listed there.

The fact is that they don't readily tell you all the difference and instead make statements that directly lie about the limitations.

No that statement is not ambiguous.

Takes full advantage of 64-bit PC hardware means that it can address all the memory that 64-bit can address.

This isn't the case, so they are lying.

 

[de.das.dude]

i think you should sue microsoft for providing incomplete/incorrect information about their products and see where it goes.
dibs on my 1% share if you win.

 

[Dent1]

^ Eric, you must be young. You really don't understand marketing. The page is to illustrate Windows 7 in the best possible light and hence highlight its positive attributes whilst at the same time showing the negative attributes of Windows Vista and XP. Thus, making buying a Windows 7 licence more attractive.

They didn't lie, they bent the truth to appease naive buyers and it worked.

 

[twicksisted]

If you are going to build systems for customers, then you should read up all the small print as things like this are bound to happen... Anyways getting an "upgrade" version of pro/ultimate wont be that expensive and youve learned something new which is invaluable