HP motherboard locked to one series of processor. Any way to unlock?

[PaulieG]

It's been 15 years since I've owned a prebuilt PC, so this is not an area I've ever explored. I'm looking to play around with the Ryzen 5000g chips that are currently OEM. Well, I found a couple of prebuilts cheap that have them. I planned to buy the HP prebuilt, pull the chip, replace it with a 3200g, sell the modified prebuilt and presto, I have a new chip to play with. Well, I ran across a reddit post where a guy tried this and couldn't get it to post. After conversations with HP support and scouring the motherboard specs, he found that it was only the 4000g chips that would work with the motherboard. So, I checked into the motherboard in the system I'm considering. Sure enough, it shows that it's only compatible with 5000g apus. So, my question is this. Any way to unlock the board to work with 3000g chips? I KNOW this is a real long shot, but I thought I'd see if it's at all possible.

 

[DeathtoGnomes]

A modified BIOS is my guess. DoubtHP will even know to give you if there was one available.

 

[Deleted member 202104]

It could be a B550 board. No support for the 3000g chips at all, HP or otherwise.

 

[PaulieG]

A modified BIOS is my guess. DoubtHP will even know to give you if there was one available.

That was my first assumption.

It could be a B550 board. No support for the 3000g chips at all, HP or otherwise.

Ah, yes. That's right. I completely forgot about that. From what I see, they are compatible with the 4000g cpu's. I may have to go that route.

 

[Caring1]

That was my first assumption.

Ah, yes. That's right. I completely forgot about that. From what I see, they are compatible with the 4000g cpu's. I may have to go that route.

Or a 3500/ 3600 and basic discrete GPU.

 

[Mussels]

Remember that the APU's are a gen behind the regular chips, so a 3000 series APU is really a 2000 series chip - as other said, B550 wont work with 2000 chips


Simply check what works on B550 and it should 100% work, HP are very unlikely to have broken AMD's official support there

 

[OneMoar]

No, AEGSA limitation no support for anything zen/zen+ only zen 2 and up
you could put a ryzen 3100 in and a cheap gpu (ahahah I am funny)

 

[yotano211]

Remember that the APU's are a gen behind the regular chips, so a 3000 series APU is really a 2000 series chip - as other said, B550 wont work with 2000 chips


Simply check what works on B550 and it should 100% work, HP are very unlikely to have broken AMD's official support there

Last time I heard the new 5000 APUs are Zen 3 chips.

 

[Mussels]

Last time I heard the new 5000 APUs are Zen 3 chips.

yeah but anything earlier, doesnt follow logic

 

[PaulieG]

Remember that the APU's are a gen behind the regular chips, so a 3000 series APU is really a 2000 series chip - as other said, B550 wont work with 2000 chips


Simply check what works on B550 and it should 100% work, HP are very unlikely to have broken AMD's official support there

No, AEGSA limitation no support for anything zen/zen+ only zen 2 and up
you could put a ryzen 3100 in and a cheap gpu (ahahah I am funny)

Two reports from guys who bought the system in question has no luck with a non g 3000 series with dedicated graphics card. Damn HP.

 

[OneMoar]

Two reports from guys who bought the system in question has no luck with a non g 3000 series with dedicated graphics card. Damn HP.

both of those where zen/zen+ chips
the 3100/3300x are zen2

Zen 2 - Wikipedia

en.wikipedia.org

 

[PaulieG]

both of those where zen/zen+ chips
the 3100/3300x are zen2

Zen 2 - Wikipedia

en.wikipedia.org

Of course they are. I don't think I said otherwise. What I'm saying is HP is currently locking their motherboards to specific chips despite what a chipset is capable of running. In this case it is only the 3rd gen OEM APU's.

 

[OneMoar]

Of course they are. I don't think I said otherwise. What I'm saying is HP is currently locking their motherboards to specific chips despite what a chipset is capable of running. In this case it is only the 3rd gen OEM APU's.

No you misunderstand NO b550 motherboard supports anything lower then zen2 its a platform limitation

anything zen2 and up should work with no issue the problem is that there is NO Zen2/zen3 APU's available retail as of this post

it makes no sense for hp boards to not support it they use one bios across multiple models the cpu support limitation is a AMD thing not a HP thing

it would be insane for hp to go in and remove the support from the amd provided agesa package which is supplied as a binary

Buy a 3100 or 3300x/ install the gpu first,make sure the bios is set to default to PEG graphics, install new cpu profit IT WILL WORK

tl:dr hp hasn't locked anything out this is how b550 is

 

[lexluthermiester]

It's been 15 years since I've owned a prebuilt PC, so this is not an area I've ever explored. I'm looking to play around with the Ryzen 5000g chips that are currently OEM. Well, I found a couple of prebuilts cheap that have them. I planned to buy the HP prebuilt, pull the chip, replace it with a 3200g, sell the modified prebuilt and presto, I have a new chip to play with. Well, I ran across a reddit post where a guy tried this and couldn't get it to post. After conversations with HP support and scouring the motherboard specs, he found that it was only the 4000g chips that would work with the motherboard. So, I checked into the motherboard in the system I'm considering. Sure enough, it shows that it's only compatible with 5000g apus. So, my question is this. Any way to unlock the board to work with 3000g chips? I KNOW this is a real long shot, but I thought I'd see if it's at all possible.

Considering that AMD is about to release the 5000 "G" series APU's to market and there is expected to be enough to go around, you might want to consider buying one the normal way..

No you misunderstand NO b550 motherboard supports anything lower then zen2

The following should be helpful.

https://www.amd.com/en/chipsets/b550

Officially, the B550 chipset does not support anything lower than the Ryzen 3000 series CPU's... The X570 does though...

 

[PaulieG]

No you misunderstand NO b550 motherboard supports anything lower then zen2

anything zen2 and up should work with no issue

it makes no sense for hp boards to not support it they use one bios across multiple models the cpu support limitation is a AMD thing not a HP thing

it would be insane for hp to go in and remove the support from the amd provided agesa package which is supplied as a binary

Buy a 3100 or 3300x/ install the gpu first,make sure the bios is set to default to PEG graphics, install new cpu profit IT WILL WORK

Considering that AMD is about to release the 5000 "G" series APU's to market and there is expected to be enough to go around, you might want to consider buying one the normal way..

I've got a 5600g already. I have a feeling with the gpu shortage as it is, the 5700g will be very overpriced and will sell out quickly. I was trying to figure out a way to get it on the cheap after reselling the system with a cheaper chip in it, but it doesn't seem to be worth the potential hassle.

 

[OneMoar]

wait for 5000 APUs to hit the market, either buy one retail or buy one prebuilt, and then wait for all the Renoir APUs to hit ebay because everybody else has the same idea

 

[lexluthermiester]

I have a feeling with the gpu shortage as it is

That will be easing up soon. Things are already getting better. Keep your 5600G and be patient for a proper GPU. You will not be waiting long..

 

[tabascosauz]

It's been 15 years since I've owned a prebuilt PC, so this is not an area I've ever explored. I'm looking to play around with the Ryzen 5000g chips that are currently OEM. Well, I found a couple of prebuilts cheap that have them. I planned to buy the HP prebuilt, pull the chip, replace it with a 3200g, sell the modified prebuilt and presto, I have a new chip to play with. Well, I ran across a reddit post where a guy tried this and couldn't get it to post. After conversations with HP support and scouring the motherboard specs, he found that it was only the 4000g chips that would work with the motherboard. So, I checked into the motherboard in the system I'm considering. Sure enough, it shows that it's only compatible with 5000g apus. So, my question is this. Any way to unlock the board to work with 3000g chips? I KNOW this is a real long shot, but I thought I'd see if it's at all possible.

HP has a reputation with being quite strict on hardware support on consumer desktops and laptops I think. Traditionally with most hardware, if it's not on the BIOS whitelist, it's not gonna POST. IIRC Intel has always supported 2 families of CPUs on any socket but with a few prebuilts I remember HP and Dell either blocking or lacking support for CPU upgrades despite no chipset or socket limitations (ie. LGA1155 but locked to Sandy, no Ivy support).

B550 doesn't officially support Zen+ CPUs, but there have been quite a few reports of people putting working Pinnacle family chips into B550 boards. But Pinnacle CPUs aren't Picasso APUs, and not guaranteed even on retail boards, so knowing HP it's probably best not to bet on it. The way around Vermeer support currently seems to be modding/flashing BIOSes from other boards from the same vendor (e.g. ASRock), but obviously this won't work for HP.

Nice catch on the 5600G. Curious to see what sort of iGPU and IF clocks you can manage. Currently doing 2275MHz/2100MHz on my 4650G but might be interested in picking up a 5600G, but obviously not if it'll clock lower lol.

 

[jmidd671]

I purchased an OMEN 30L and when it arrived, sold the 5600x it had to someone who needed it.. thinking i could use one of the 3 spare 3600, 3600x and 3500xt chips i had. none of them worked... officially HP's website says the Orisa-Hana board, model 202010-2 (thats what I got) wont support 3000 series ryzxen, only 5000. It is a B550 board... probaby bios locked out 3000 series,

 

[lexluthermiester]

I purchased an OMEN 30L and when it arrived, sold the 5600x it had to someone who needed it.. thinking i could use one of the 3 spare 3600, 3600x and 3500xt chips i had. none of them worked... officially HP's website says the Orisa-Hana board, model 202010-2 (thats what I got) wont support 3000 series ryzxen, only 5000. It is a B550 board... probaby bios locked out 3000 series,

Buy yourself a 5700X/5800X, install it and call it good.

 

[eidairaman1]

Buy yourself a 5700X/5800X, install it and call it good.

He can just grab a 5800 as well.