RX 570 8GB powering off

[YM19Unknown]

My friend bought an RX 570 8GB that has 2 years of usage and it keeps powering off when playing games like CS:GO and when benchmarking with FurMark. Here's the sensor log:

 

[VuurVOS]

If refund is possible then return it. Is the PSU sufficient? From the first glance I would say the VRM of the card is likely busted.

 

[P4-630]

As VuurVOS mentioned, what PSU do you have.

It is possible that your PSU isn't up to spec with your RX570, however a 570 isn't pulling that much but could cause system shutdowns if the PSU isn't able to handle it.

You need at least a good 450Watts PSU for a RX570 according to AMD.

If you got a good PSU, send back the GPU and buy a new one.

 

[ViperXZ]

Could also be overheating. Repaste the card for a start

 

[VuurVOS]

Could also be overheating. Repaste the card for a start

Is not overheating according the GPU-Z temp log. Highest GPU temp which is measured is 62 degrees

 

[ViperXZ]

Is not overheating according the GPU-Z temp log. Highest GPU temp which is measured is 62 degrees

I would still repaste the card, it's a older card and worth a shot. That being said, if the PC shuts off very fast, GPU-Z maybe won't have the chance to record the temp

 

[P4-630]

I would still repaste the card, it's a older card and worth a shot.

Just 62 degrees for a GPU excellent, no need to repaste and this temperature is certainly not causing shutdowns/crashes.

 

[ViperXZ]

Just 62 degrees for a GPU excellent, no need to repaste and this temperature is certainly not causing shutdowns/crashes.

That being said, if the PC shuts off very fast, GPU-Z maybe won't have the chance to record the temp

 

[VuurVOS]

I would still repaste the card, it's a older card and worth a shot. That being said, if the PC shuts off very fast, GPU-Z maybe won't have the chance to record the temp

I would return the card since it is second hand and this problem was directly from the beginning with the new owner

The memory clock speeds for a XFX R9 570 8GB isn't correct. XFX R9 570 only sells with 1750MHz memory speed. This graphics card does not have the orginal bios installed:

Sources:

AMD Radeon RX 570 Specs

AMD Polaris 20, 1244 MHz, 2048 Cores, 128 TMUs, 32 ROPs, 4096 MB GDDR5, 1750 MHz, 256 bit

www.techpowerup.com

XFX USA

www.xfxforce.com

XFX USA

www.xfxforce.com

XFX USA

www.xfxforce.com

 

[ViperXZ]

I would return the card since it is second hand and this problem was directly from the beginning with the new owner

The memory clock speeds for a XFX R9 570 8GB isn't correct. XFX R9 570 only sells with 1750MHz memory speed. This graphics card does not have the orginal bios installed:

Sources:

AMD Radeon RX 570 Specs

AMD Polaris 20, 1244 MHz, 2048 Cores, 128 TMUs, 32 ROPs, 4096 MB GDDR5, 1750 MHz, 256 bit

www.techpowerup.com

XFX USA

www.xfxforce.com

XFX USA

www.xfxforce.com

XFX USA

www.xfxforce.com

Now down clock the vram and check if then it's working. If yes, the bios can simply be flashed with the correct bios and your problem is then SOLVED. (Maybe)