PSA: Do not buy from gigantti.

[suomi_torille]

Hey! There is list, why Gigantti is bad place for computers.

1. Gigantti tries to offer everything that you possibly could buy, even if you dont need it.
2. Gigantti doesnt sell pc parts. They only have prebuilts and laptops.
3. (This is problem in every finnish shop!) Trade in sucks. You cant sell "built from parts" pc at all. They also doesnt take components, but verkkokauppa suffers from same thing.

Elkjop in norway and elgiganten in sweden is same company.

 

[SL2]

Since you're paying in €, have you thought about ordering from DE? Lower prices, higher transport cost.

Delivery Costs | Caseking

Shipping costs overview for orders at Caseking

www.caseking.de

 

[Frick]

Hey! There is list, why Gigantti is bad place for computers.

1. Gigantti tries to offer everything that you possibly could buy, even if you dont need it.
2. Gigantti doesnt sell pc parts. They only have prebuilts and laptops.
3. (This is problem in every finnish shop!) Trade in sucks. You cant sell "built from parts" pc at all. They also doesnt take components, but verkkokauppa suffers from same thing.

Elkjop in norway and elgiganten in sweden is same company.

I ... really don't understand your point. Are they bad because they don't sell the stuff you want, and because they are selling stuff you don't want?

Anyway I generally like Elgiganten, for some stuff anyway. Sometimes they have really good deals and having a local store can be really helpful.

As for your first point what you're referring to is probably their marketplace stuff, but all of those items are clearly marked as such and it is clearly written how returns functions if you buy the marketplace.

 

[Ruru]

What I hate there is exactly that they're trying to sell me stuff which I don't need. When I visit there, I know exactly what I'm going to buy and nothing else.

Having headphones and not giving a shit works pretty well though.

I ... really don't understand your point. Are they bad because they don't sell the stuff you want, and because they are selling stuff you don't want?

Anyway I generally like Elgiganten, for some stuff anyway. Sometimes they have really good deals and having a local store can be really helpful.

As for your first point what you're referring to is probably their marketplace stuff, but all of those items are clearly marked as such and it is clearly written how returns functions if you buy the marketplace.

What OP means is that they come talk to you and tell that you need this and that (when you don't).

 

[Dr. Dro]

Every country has their stores with their own big problems, mate. For example, here in Brazil, the largest hardware store, KaBuM!, was bought out by the country's largest department store chain - Magalu - and suddenly, their prices weren't the nicest and they adopted some pretty dodgy business practices. RMAs became difficult and highly scrutinized, availability of parts was no longer the best, amongst other things. Pichau, the largest "independent" computer store in the country, will happily sell you anything and then figure out how, what and when they'll ship it to you. Almost every single one of my purchases with them was heavily delayed. Need to buy from them scheduled in advance, and their RMA procedure is complete dogshit (I've had them hold me up for 2 weeks over legal maximum period, honestly I've had RMAs that took 100 days to process with these guys).

TerabyteShop's got less and less stock on relevant and interesting things every time I look. Patoloco's stock is extremely restricted and they generally cater to lower income market segments, so they rarely carry high-end GPUs and whenever they do, it's basic models. WAZ's prices are generally the highest in the country. Amazon.com.br is still largely stuck in the bookstore days of yore.

I tend to buy from Pichau whenever I can, mostly because they carry the fancy things I like. But just as I said before, their shipping times are horrid and if you need to RMA with them, you're screwed.

Generally, my take is this:

1. Is a shop reputable and trustworthy? If yes, proceed to step 3. If no, proceed to step 2
2. Is the product available from a marketplace with an escrow service? If yes, proceed to step 3, if no, there is no deal
3. Are purchasing conditions (price asked, shipping time, forms of payment accepted) favorable? If yes, we have a deal, if no, there is no deal

I will count as a negative websites that engage in deceitful or over the top marketing, but these tend to be relatively rare and generally, in conflict with point #1 (trustworthiness of a store).

 

[SL2]

They're below average IMO.

Spoiler

 

[Frick]

What OP means is that they come talk to you and tell that you need this and that (when you don't).

... I've never experienced that, apart from maybe "anything else" at the counter but that is fine. If anything that is the shop I go to if I actually want to know more because generally they're quite knowledgable. This is all local of course. Also I'm a bit curious as to what you mean *specifically*. Are they asking literally acosting you with cries of "HEY look at these COOL HEADPHONEs/Dishwashers/Coffe grinders/Keyboards/Batteries aren't they COOOOOOLLLLL buy them" or are they asking "So do you need anything else today?" (I know people who thinks this is the height of rudeness).

 

[SL2]

I've been asked "How can I help you" three times within 10 minutes by the same person, when it was maybe 5 - 10 customers in there. Never happened at Mm, the german store, or anywhere else TBH.

 

[eidairaman1]

Comission, alot of places do this. Just say no thank you

What I hate there is exactly that they're trying to sell me stuff which I don't need. When I visit there, I know exactly what I'm going to buy and nothing else.

Having headphones and not giving a shit works pretty well though.


What OP means is that they come talk to you and tell that you need this and that (when you don't).

 

[Dorek]

I just get my stuff from jimms pc store, since buying like a ps5 from gigantti is just hurdling from counter to counter until someone finds the ps5 from the storage.

 

[SL2]

They're below average IMO.

Spoiler

View attachment 367988

At least they're consistent across countries lol.

Comission, alot of places do this. Just say no thank you

Of course, but that's not unheard of here. What stands out is that they treat you like an idiot. Like I said, this is the only place that have treated me this way, yet I bet there are a lot of places that have comission.

 

[Bill_Bright]

Comission, alot of places do this. Just say no thank you

^^^This^^^

It is very common in a lot of places that sell big ticket items like appliances and big screen TVs. I say, take advantage of it. If there is a commission, that typically means there is wiggle room in the price. Negotiate a lower price. If they won't budge, say thanks and walk away.

And note this is company policy and those employees are just trying to feed and shelter their families. So don't take it out on the salespeople.

 

[SL2]

I have a feeling this is starting to turn into a Macbook troubleshooting type of thread.

We're the problem, not gigantti. It's just that we don't understand this brand new concept of comission that just popped up in northern europe a few days ago lol. /s

I've just learned a word in finnish and I'm going to use it now. Huono!

 

[Ruru]

... I've never experienced that, apart from maybe "anything else" at the counter but that is fine. If anything that is the shop I go to if I actually want to know more because generally they're quite knowledgable. This is all local of course. Also I'm a bit curious as to what you mean *specifically*. Are they asking literally acosting you with cries of "HEY look at these COOL HEADPHONEs/Dishwashers/Coffe grinders/Keyboards/Batteries aren't they COOOOOOLLLLL buy them" or are they asking "So do you need anything else today?" (I know people who thinks this is the height of rudeness).

Maybe they're those annoying ones just here in Finland.

I just get my stuff from jimms pc store, since buying like a ps5 from gigantti is just hurdling from counter to counter until someone finds the ps5 from the storage.

Are you aware of the "dronegate"? Haven't bought anything from there after that came public.

 

[Deleted member 242843]

I wrestled as a luchador down in Laredo, TX under the name El Gigantti. Good times.

 

[eidairaman1]

^^^This^^^

It is very common in a lot of places that sell big ticket items like appliances and big screen TVs. I say, take advantage of it. If there is a commission, that typically means there is wiggle room in the price. Negotiate a lower price. If they won't budge, say thanks and walk away.

And note this is company policy and those employees are just trying to feed and shelter their families. So don't take it out on the salespeople.

I would buy an extended warranty on todays TVs for sure

I wrestled as a luchador down in Laredo, TX under the name El Gigantti. Good times.

You ever Wrestle Nacho Libre, El Furete

 

[Deleted member 242843]

You ever Wrestle Nacho Libre, El Furete

Lol, no, but we did a couple jobs for The Fabulous Freebirds.

 

[Macro Device]

I live, like, a hundred miles away from Finland but there's virtually no shot I'm seriously coming there for reasons other than tourism.
But thanks for heads-up, will try my best to outannoy the consultants. We'll also see if their English is parring mine. xD

 

[Frick]

I've been asked "How can I help you" three times within 10 minutes by the same person, when it was maybe 5 - 10 customers in there. Never happened at Mm, the german store, or anywhere else TBH.

Maybe they're those annoying ones just here in Finland.

It could also be that I'm a pretty big (195) bearded guy and I've been told I can either look like just a friendly really competent guy or a serial killer, depending on mood.

 

[Dorek]

Maybe they're those annoying ones just here in Finland.


Are you aware of the "dronegate"? Haven't bought anything from there after that came public.

Ah yes the drone stuff, but im not really bothered about that since they seemed to have been scammed to sell them to a business that wasnt what it seemed to be.

 

[SL2]

It could also be that I'm a pretty big (195) bearded guy and I've been told I can either look like just a friendly really competent guy or a serial killer, depending on mood.

We seem to be equally tall (or maybe you mean weight), both have beards, and I know I have a resting bitch face so people usually leave me alone haha.

I dunno, in the end it's about who's working that day, in that store. The guy I was talking about didn't seem to be able to read me, coudn't see I wasn't looking for help, not even after he asked me.
Talk about not listening, he had one job.

They can dream about comission all they want, I get that it's important, but when they start annoying customers in a way never seen in other stores they're definitely doing something wrong. It serves no one. I also think people in northern europe are easily annoyed with this. I'm guessing it's not much different in norway, estonia or germany.

Maybe they're those annoying ones just here in Finland.

Forgot to mention that I live in SE, so, no..

Are you aware of the "dronegate"? Haven't bought anything from there after that came public.

What's that?

 

[Bill_Bright]

It's just that we don't understand this brand new concept of comission that just popped up in northern europe

You mean "you" don't understand it. "Incentives" and "commissions" have been around almost since the beginning of time - even in Northern Europe. It goes hand-in-hand with "haggling" and dickering for the price of goods and services.

I would buy an extended warranty on todays TVs for sure

Not me. The last TV I bought that broke down before I was ready to replace it was a Samsung DLP TV where the color wheel bearings started screaming - but that TV was still 8 years old.

Yes, you said "today's TVs" but IMO, all-in-all they are still very reliable - "IF" you avoid the off-brand, cheaper-than-dirt models. I note extended warranties are cheap - or at least much less expensive than in the past. But there is a good reason for that. TVs aren't breaking down so these insurance companies must create incentives for consumers to buy their plans.

One constant remains the same. All electronics "will" fail. And most, by far, electronics fail at one of two points in their lifetime. That is, when new or when very old. My advice is to buy your next TV with a credit card. Many cards automatically double the manufacturer's warranty.

Now for sure, not all warranties are equal so definitely read the fine print. Does it cover damage if you accidentally throw your beer bottle at the screen or drop it down the stairs? Does it cover damage from a lightning strike?

And FTR - all my expensive electronics, including my home theater audio gear and big screen TV are supported by a "good" UPS with AVR.

There is one exception I might consider and that is for cell phones. Mine have been known to jump out of my hands. I had one refuse to stay on the back bumper of my truck during a short trip to the store.

Having said all that, extended warranties can give "peace of mind" and sometimes, that alone makes them worth it.

 

[eidairaman1]

You mean "you" don't understand it. "Incentives" and "commissions" have been around almost since the beginning of time - even in Northern Europe. It goes hand-in-hand with "haggling" and dickering for the price of goods and services.


Not me. The last TV I bought that broke down before I was ready to replace it was a Samsung DLP TV where the color wheel bearings started screaming - but that TV was still 8 years old.

Yes, you said "today's TVs" but IMO, all-in-all they are still very reliable - "IF" you avoid the off-brand, cheaper-than-dirt models. I note extended warranties are cheap - or at least much less expensive than in the past. But there is a good reason for that. TVs aren't breaking down so these insurance companies must create incentives for consumers to buy their plans.

One constant remains the same. All electronics "will" fail. And most, by far, electronics fail at one of two points in their lifetime. That is, when new or when very old. My advice is to buy your next TV with a credit card. Many cards automatically double the manufacturer's warranty.

Now for sure, not all warranties are equal so definitely read the fine print. Does it cover damage if you accidentally throw your beer bottle at the screen or drop it down the stairs? Does it cover damage from a lightning strike?

And FTR - all my expensive electronics, including my home theater audio gear and big screen TV are supported by a "good" UPS with AVR.

There is one exception I might consider and that is for cell phones. Mine have been known to jump out of my hands. I had one refuse to stay on the back bumper of my truck during a short trip to the store.

Having said all that, extended warranties can give "peace of mind" and sometimes, that alone makes them worth it.

This is on pricier models for sure, Sony...