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- Nov 19, 2014
- Messages
- 113 (0.03/day)
- Location
- Toronto
Their "support" staff instructed me to mail it to
Logitech Return Center
1813 S.10th Street
San Jose, CA, 95112
-
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Logitech Unveils its Most Advanced Wireless Mouse
- Thread starter btarunr
- Start date
Logitech Return Center
1813 S.10th Street
San Jose, CA, 95112
- Joined
- May 13, 2010
- Messages
- 5,750 (1.12/day)
| System Name | RemixedBeast-NX |
|---|---|
| Processor | Intel Xeon E5-2690 @ 2.9Ghz (8C/16T) |
| Motherboard | Dell Inc. 08HPGT (CPU 1) |
| Cooling | Dell Standard |
| Memory | 24GB ECC |
| Video Card(s) | Gigabyte Nvidia RTX2060 6GB |
| Storage | 2TB Samsung 860 EVO SSD//2TB WD Black HDD |
| Display(s) | Samsung SyncMaster P2350 23in @ 1920x1080 + Dell E2013H 20 in @1600x900 |
| Case | Dell Precision T3600 Chassis |
| Audio Device(s) | Beyerdynamic DT770 Pro 80 // Fiio E7 Amp/DAC |
| Power Supply | 630w Dell T3600 PSU |
| Mouse | Logitech G700s/G502 |
| Keyboard | Logitech K740 |
| Software | Linux Mint 20 |
| Benchmark Scores | Network: APs: Cisco Meraki MR32, Ubiquiti Unifi AP-AC-LR and Lite Router/Sw:Meraki MX64 MS220-8P |
- Joined
- Nov 19, 2014
- Messages
- 113 (0.03/day)
- Location
- Toronto
^^ yeah, just as I thought...
Jokes aside (and the fact that they've got my $190 AND the board, which is not funny at all), it seems to be a pattern with this new "center". Just a few other examples - they accept an expensive speakers set for replacement, probably pocket the replacement released by Logitech, and then tell the customer "your item is not a Logitech product", and mail the defective unit back at Logitech's expense. Or in my case they probably pocketed the replacement board and then, 2.5 freaking months later, had decided to invent a story how they received a "brand new G15 from me" instead of G910 (yep, that ridiculous, and they don't care about serial #s, receipts and the fact that G15 box is heavier than what UPS recorded on my package)... Well, I guess it's time to let their head office know about this bunch of thieves (alongside some public @ reddit etc).
Jokes aside (and the fact that they've got my $190 AND the board, which is not funny at all), it seems to be a pattern with this new "center". Just a few other examples - they accept an expensive speakers set for replacement, probably pocket the replacement released by Logitech, and then tell the customer "your item is not a Logitech product", and mail the defective unit back at Logitech's expense. Or in my case they probably pocketed the replacement board and then, 2.5 freaking months later, had decided to invent a story how they received a "brand new G15 from me" instead of G910 (yep, that ridiculous, and they don't care about serial #s, receipts and the fact that G15 box is heavier than what UPS recorded on my package)... Well, I guess it's time to let their head office know about this bunch of thieves (alongside some public @ reddit etc).
- Joined
- May 13, 2010
- Messages
- 5,750 (1.12/day)
| System Name | RemixedBeast-NX |
|---|---|
| Processor | Intel Xeon E5-2690 @ 2.9Ghz (8C/16T) |
| Motherboard | Dell Inc. 08HPGT (CPU 1) |
| Cooling | Dell Standard |
| Memory | 24GB ECC |
| Video Card(s) | Gigabyte Nvidia RTX2060 6GB |
| Storage | 2TB Samsung 860 EVO SSD//2TB WD Black HDD |
| Display(s) | Samsung SyncMaster P2350 23in @ 1920x1080 + Dell E2013H 20 in @1600x900 |
| Case | Dell Precision T3600 Chassis |
| Audio Device(s) | Beyerdynamic DT770 Pro 80 // Fiio E7 Amp/DAC |
| Power Supply | 630w Dell T3600 PSU |
| Mouse | Logitech G700s/G502 |
| Keyboard | Logitech K740 |
| Software | Linux Mint 20 |
| Benchmark Scores | Network: APs: Cisco Meraki MR32, Ubiquiti Unifi AP-AC-LR and Lite Router/Sw:Meraki MX64 MS220-8P |
Logitech wants more money to sponsor flashy gaming events. That's why. Once they started doing that support has gone downhill. They hand out gaming stuff like candy at gaming events, but they say "they have no stock" to replace defective products!
You'd have better luck getting a replacement at a gaming event rather then going thru RMA!!
You'd have better luck getting a replacement at a gaming event rather then going thru RMA!!