What is 5 Years Hard Drive Warranty actually means?, Is it Secure?

sammy · Nov 19, 2017

Hi Guys,

I am planning to buy 10TB Segate IronWolf Drive, I need to know, what this 3 or 5 years warranty exactly means...

-Suppose I have my data 9TB data kept on on 10TB drive and it fails, then how can I get back my data?
-Does Segate take my failed 10TB drive which has 9TB data and gives me Brand new 10TB of new empty hard drive?
-Suppose If am giving my failed drive with data to their service center to recover data then after recovery my data will be visible to recovery staff as well right? or do they give me any license software to recover by own?

Need to clear these doubts..

Thanks

natr0n · Nov 19, 2017

Warranty means they will replace the drive when it breaks in that 5 year limit.

I advise you not to put all your data on 1 drive. Use multiple drives.
You have to pay more for data recovery in case it fails.

I dont trust seagate with any of my data personally.

johnspack · Nov 19, 2017

It means a brand new empty hard drive. you must back up data always. If it is important, get extra hard drives to back up to. And hard drives are mechanical, they will always fail over time.
So will ssds.. it's just a fact of life. But always back up data more than once if it's important.

newtekie1 · Nov 19, 2017

sammy said:
Suppose I have my data 9TB data kept on on 10TB drive and it fails, then how can I get back my data?

You either restore from a backup, or if you don't have a backup, you send it off to a data recover service and pay a huge sum of money for them to recover you data for you.

sammy said:
Does Segate take my failed 10TB drive which has 9TB data and gives me Brand new 10TB of new empty hard drive?

Most of the time, they will return an empty refurbished drive, not a new one.

sammy said:
Suppose If am giving my failed drive with data to their service center to recover data then after recovery my data will be visible to recovery staff as well right? or do they give me any license software to recover by own?

If the data could just be recovered with a piece of software, the drive wouldn't need to be replaced. So, yes, the people at the data recover service will see all your data.

natr0n said:
I dont trust seagate with any of my data personally.

The manufacturer of the drive doesn't really matter, the model is far more important. For example, I'd trust literally any Seagate drive way more than a WD Blue.

Vya Domus · Nov 19, 2017

newtekie1 said:
Most of the time, they will return an empty refurbished drive, not a new one.

I don't know , I had Seagate drivers fail and I only got sent new drives , one time I even got a new revision.

rtwjunkie · Nov 19, 2017

Vya Domus said:
I don't know , I had Seagate drivers fail and I only got sent new drives , one time I even got a new revision.

Pretty much WD sends a refurb. That being said, I have had very good luck with refurbed drives (any refurb product, actually). I believe quality control is higher than with new, since most new products dont get checked, only a certain percentage.

Jetster · Nov 19, 2017

Your data is NOT protected. It's your responsibility to back up you data

cdawall · Nov 19, 2017

The Ironwolf pro which is the one with the 5 year warrranty has a data recovery guarantee to go with it.

Jetster · Nov 19, 2017

For a limited time

cdawall · Nov 19, 2017

Jetster said:
For a limited time

It is a 2 year plan for recovery that you can update to 5 years at a cost year round. Right now there is a special making it free

dorsetknob · Nov 19, 2017

warranty is for hardware only
Data is not covered for Warranty ( your Data your Back up Problem).
the ONLY Data Probably covered BY WARRANTY would Be Program Install's ect for Supplied Hardware on R/O media
and then they would either Replace the R/O Media or tell you to re Download

Bill_Bright · Nov 19, 2017

johnspack said:
It means a brand new empty hard drive

Sadly, no it doesn't. I have never (as in NEVER EVER) received a "brand new" drive with the sole exceptions being when I have received a new drive that was DOA. In those cases alone, I returned the drive to the vender (Amazon, NewEgg, etc.) and got a "brand new" drive back.

But whenever a drive has failed after the "30 day" vendor's return policy expired and we had to go through the manufacturer's warranty support service, we always got back a "refurbished" drive. If you check, for example, Western Digital's Warranty Policy, note the following (my bold underline added):

Limitation of Remedies

YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.

WD may elect which remedy or combination of remedies to provide in its sole discretion. WD shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. WD's replacement Product under its limited warranty will be manufactured from new and serviceable used parts.

Seagate has a similar RMA replacement policy.

And I agree with the others - the warranty only covers the hardware, not your data.

sammy · Nov 21, 2017

Dear Guys.

https://www.primeabgb.com/?s=10TB&post_type=product

check out this link and tell me which 10TB drive I should buy...which is best among all these

Please reply.

Edit: I am thinking of buying WD Gold Enterprise, It will be more reliable how would it be

https://www.primeabgb.com/online-pr...b-enterprise-class-hard-disk-drive-wd101kryz/

sammy · Nov 22, 2017

I bought 10TB WD GOLD Enterprize DATA Center HARD Drive, usable is only 9.09TB

System Name	natr0n-PC
Processor	Ryzen 5950x/5600x
Motherboard	B450 AORUS M
Cooling	EK AIO 360 - 6 fan action
Memory	Patriot - Viper Steel DDR4 (B-Die)(4x8GB)
Video Card(s)	EVGA 3070ti FTW
Storage	Various
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Audio Device(s)	LOXJIE D10 + Kinter Amp + 6 Bookshelf Speakers Sony+JVC+Sony
Power Supply	Super Flower Leadex III ARGB 80+ Gold 650W
Software	XP/7/8.1/10
Benchmark Scores	http://valid.x86.fr/79kuh6

System Name	System2 Blacknet , System1 Blacknet2
Processor	System2 Threadripper 1920x, System1 2699 v3
Motherboard	System2 Asrock Fatality x399 Professional Gaming, System1 Asus X99-A
Cooling	System2 Noctua NH-U14 TR4-SP3 Dual 140mm fans, System1 AIO
Memory	System2 64GBS DDR4 3000, System1 32gbs DDR4 2400
Video Card(s)	System2 GTX 980Ti System1 GTX 970
Storage	System2 4x SSDs + NVme= 2.250TB 2xStorage Drives=8TB System1 3x SSDs=2TB
Display(s)	2x 24" 1080 displays
Case	System2 Some Nzxt case with soundproofing...
Audio Device(s)	Asus Xonar U7 MKII
Power Supply	System2 EVGA 750 Watt, System1 XFX XTR 750 Watt
Mouse	Logitech G900 Chaos Spectrum
Keyboard	Ducky
Software	Manjaro, Windows 10, Kubuntu 23.10
Benchmark Scores	It's linux baby!

Processor	Intel Core i7 10850K@5.2GHz
Motherboard	AsRock Z470 Taichi
Cooling	Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory	32GB DDR4-3600
Video Card(s)	RTX 2070 Super
Storage	500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s)	Acer Nitro VG280K 4K 28"
Case	Fractal Design Define S
Audio Device(s)	Onboard is good enough for me
Power Supply	eVGA SuperNOVA 1000w G3
Software	Windows 10 Pro x64

System Name	Good enough
Processor	AMD Ryzen R9 7900 - Alphacool Eisblock XPX Aurora Edge
Motherboard	ASRock B650 Pro RS
Cooling	2x 360mm NexXxoS ST30 X-Flow, 1x 360mm NexXxoS ST30, 1x 240mm NexXxoS ST30
Memory	32GB - FURY Beast RGB 5600 Mhz
Video Card(s)	Sapphire RX 7900 XT - Alphacool Eisblock Aurora
Storage	1x Kingston KC3000 1TB 1x Kingston A2000 1TB, 1x Samsung 850 EVO 250GB , 1x Samsung 860 EVO 500GB
Display(s)	LG UltraGear 32GN650-B + 4K Samsung TV
Case	Phanteks NV7
Power Supply	GPS-750C

System Name	Bayou Phantom
Processor	Core i7-8700k 4.4Ghz @ 1.18v
Motherboard	ASRock Z390 Phantom Gaming 6
Cooling	All air: 2x140mm Fractal exhaust; 3x 140mm Cougar Intake; Enermax T40F Black CPU cooler
Memory	2x 16GB Mushkin Redline DDR-4 3200
Video Card(s)	EVGA RTX 2080 Ti Xc
Storage	1x 500 MX500 SSD; 2x 6TB WD Black; 1x 4TB WD Black; 1x400GB VelRptr; 1x 4TB WD Blue storage (eSATA)
Display(s)	HP 27q 27" IPS @ 2560 x 1440
Case	Fractal Design Define R4 Black w/Titanium front -windowed
Audio Device(s)	Soundblaster Z
Power Supply	Seasonic X-850
Mouse	Coolermaster Sentinel III (large palm grip!)
Keyboard	Logitech G610 Orion mechanical (Cherry Brown switches)
Software	Windows 10 Pro 64-bit (Start10 & Fences 3.0 installed)

What is 5 Years Hard Drive Warranty actually means?, Is it Secure?

sammy

natr0n

johnspack

Here For Good!

newtekie1

Semi-Retired Folder

Vya Domus

rtwjunkie

PC Gaming Enthusiast

Jetster

cdawall

where the hell are my stars

Jetster

cdawall

where the hell are my stars

dorsetknob

"YOUR RMA REQUEST IS CON-REFUSED"

Bill_Bright

sammy

sammy

System Name	Juliette // HTPC
Processor	Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard	ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling	Noctua NH-U12 Black // Stock
Memory	Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s)	ASUS RTX4070 OC// GTX 1650
Storage	Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s)	ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case	Seasonic SYNCRO Q7// Silverstone Granada GD05
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Power Supply	Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse	Cooler Master MM710 53G
Keyboard	Logitech 920-009300 G512 SE
Software	Windows 10 Pro // Windows 10 Pro

System Name	All the cores
Processor	2990WX
Motherboard	Asrock X399M
Cooling	CPU-XSPC RayStorm Neo, 2x240mm+360mm, D5PWM+140mL, GPU-2x360mm, 2xbyski, D4+D5+100mL
Memory	4x16GB G.Skill 3600
Video Card(s)	(2) EVGA SC BLACK 1080Ti's
Storage	2x Samsung SM951 512GB, Samsung PM961 512GB
Display(s)	Dell UP2414Q 3840X2160@60hz
Case	Caselabs Mercury S5+pedestal
Audio Device(s)	Fischer HA-02->Fischer FA-002W High edition/FA-003/Jubilate/FA-011 depending on my mood
Power Supply	Seasonic Prime 1200w
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Keyboard	Keychron K8
Software	W10P

System Name	Brightworks Systems BWS-6 E-IV
Processor	Intel Core i5-6600 @ 3.9GHz
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Cooling	Quality case, 2 x Fractal Design 140mm fans, stock CPU HSF
Memory	32GB (4 x 8GB) DDR4 3000 Corsair Vengeance
Video Card(s)	EVGA GEForce GTX 1050Ti 4Gb GDDR5
Storage	Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD
Display(s)	Samsung S24E650BW LED x 2
Case	Fractal Design Define R4
Power Supply	EVGA Supernova 550W G2 Gold
Mouse	Logitech M190
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