Lenovo Recalls ThinkPad X1 Carbon Laptops Due to Fire Hazard

[Chino]

Lenovo has identified a potential issue with their 14-inch ThinkPad X1 Carbon 5th Generation laptops that could pose a serious fire hazard to consumers. The manufacturer has sold around 78,000 units in the United States and 5,500 units in Canada. As of January 31, the company has received a total of three reports of overheating, but none of the incidents occured in the United States and Canada. Fortunately, there were no human injury or property damage. According to Lenovo's investigation, the culprit is an unfastened screw, if left unattended, could damage the laptop's battery causing overheating. The recall includes machine types 20HQ, 20HR, 20K3 or 20K4 that were manufactured from December 2016 through October 2017. Units manufactured on or after November 1, 2017 are not affected. Owners can find this information on the bottom of the laptop. Lenovo has also launched a recall site for owners to check if their devices are affected.


View at TechPowerUp Main Site

 

[kastriot]

Great QC..

 

[dj-electric]

Its almost like Lenovo is making crap for generations...
Shocked.

 

[dorsetknob]

possably 78000 units Bad Robot You or someone SCREWED up ( or failed)

 

[Hood]

That's why I like to open them up and see what's loose/misaligned/rubbing when I clean them. Most laptops I've worked on had an issue somewhere (usually rattling screws that came loose or pinched wires). As a dealership mechanic, you wouldn't believe some of the things I've seen on "brand new" vehicles. My motto is, if I didn't inspect or overhaul it - don't trust it.

 

[PowerPC]

Its almost like Lenovo is making crap for generations...
Shocked.

This is not technically Lenovo, this IS still a ThinkPad, which you would think should have higher standards coming from a long history. But everybody makes mistakes and a loose screw on a batch isn't equivalent to "making crap for generations"... ThinkPads are still pretty high quality, if you ask me. I wouldn't trade them for 99% of other laptops on the market these days.

 

[Shou Miko]

I spoke with Lenovo was it wednesday or thursday they have only found like 3 or smth worldwide that had this issue for real but they still have a ton of laptops to check.

 

[CrAsHnBuRnXp]

This is not technically Lenovo, this IS still a ThinkPad, which you would think should have higher standards coming from a long history. But everybody makes mistakes and a loose screw on a batch isn't equivalent to "making crap for generations"... ThinkPads are still pretty high quality, if you ask me. I wouldn't trade them for 99% of other laptops on the market these days.

Ive worked with Lenovo laptops for the last 4 years. I would choose them over any dell or HP laptop or any other personal/business laptop quite honestly.

@dj-electric You say the lenovo X1's are crap because they have bad batteries. Where where you when the Galaxy note 7's were catching fire? Or how about where I currently work, we have HP laptops. HP 745's are what we are using. They have a manufacturing defect in the batteries that make them swell. HP replaces them as they come. Are they still crap? Yes, but for other reasons. At least companies like HP and Lenovo are actually doing something about it to make it right.

 

[Shou Miko]

Well have anyone forgotten that HP is recalling over 100.000 laptops world wide for battery issues too?

I know it was in January: https://batteryprogram687.ext.hp.com/

 

[dj-electric]

Where where you when the Galaxy note 7's were catching fire?

In a computer lab fixing a mountain of Lenovo Laptops, basically.
Not even sarcastic in this comment.

@CrAsHnBuRnXp @PowerPC
And, ok, X1 series usually stayed out of trouble but we all knew it was coming. We all expected the Thinkpad series to start getting worse with each generation after the IBM logo disappeared.