6900XT Clock bug

[fec32a4de]

https://gpuz.techpowerup.com/24/01/18/k54.png

https://gpuz.techpowerup.com/24/01/18/f62.png

Installing and re-installing the drivers doesn't help. I tried messing with resizable BAR, and everything else

The sensors tab got reduced too:

https://gpuz.techpowerup.com/24/01/18/sfx.png

5800X, 16GB DDR4 4000 2x8GB, Win 10 64bit, 512GB SSD

Didn't change anything, just got this instead of the usual readout info

 

[3x0]

Are benchmark results OK?

 

[W1zzard]

1) Uninstall the device in Device Manager, check the "delete driver" checkbox.
2) Right click the Device Manager root node, "Scan for new devices", delete the new card entry and its driver, like in step 1
3) Repeat until you get the Basic VGA driver
4) Install AMD drivers from their installer

Hope that makes sense. Please let me know if this works

 

[fec32a4de]

1) Uninstall the device in Device Manager, check the "delete driver" checkbox.
2) Right click the Device Manager root node, "Scan for new devices", delete the new card entry and its driver, like in step 1
3) Repeat until you get the Basic VGA driver
4) Install AMD drivers from their installer

Hope that makes sense. Please let me know if this works

Tried it, but unfortunately the issue persists.

After this failed, I tried a different GPU-Z version, same result, I tried Display Driver Uninstaller and tried older drivers.

The result is the same.

I do not overclock/underclock/no under/overvoltage - but I decided to try it right now and clicked the "Undervolt GPU" button in AMD software and it shows the default/normal clocks. No other button helps with the 0Mhz readout. As soon as Undervolt is applied it shows clock speeds.

Everything works fine, game performance, benchmarks, etc - just this readout.

I didn't update or change hardware/bios/etc. The only thing I tried as a last resort was the undervolt.

 

[W1zzard]

The underlying reason is that the AMD API somehow doesn't initialize correctly, which in my experience is due to some driver install issue. I could fix all such cases with the steps listed above

 

[fec32a4de]

I mean its not a problem, just weird. Everything in terms of GPU works correctly, and I think a lot of us here would agree that GPU-Z is an amazing piece of software, and that AMD isn't always the best at coding drivers. I figured I'd report the issue just in case.

 

[Naki]

Do games & benchmarks work fine? If so, you are likely fine mostly.

Is the card purchased new or used?

EDIT: Are you sure card does not have any (physical) defects?

 

[AsRock]

1) Uninstall the device in Device Manager, check the "delete driver" checkbox.
2) Right click the Device Manager root node, "Scan for new devices", delete the new card entry and its driver, like in step 1
3) Repeat until you get the Basic VGA driver
4) Install AMD drivers from their installer

Hope that makes sense. Please let me know if this works

Might want to disconnect from the internet too ?. or windows will download some BS ones.

 

[RJARRRPCGP]

You need to check the option in DDU to block Windows Update from installing drivers. Then continue on with uninstalling the drivers with DDU.

 

[W1zzard]

Might want to disconnect from the internet too ?. or windows will download some BS ones.

Never happened to me, and if it does you will be in the uninstall flow anyway

 

[QckSilver]

I had this very specific error when i was using Preview Drivers and installed WHQL drivers on top of it.
And yeah, uninstalling through normal methods will do absolutely nothing.
All i had to do was uninstall with DDU and admin rights to clean every mess it made, then install the latest WHQL driver after restart.
Ta-da, fixed.

 

[fec32a4de]

Just for science sake:

New GPU-Z works now, 2.56.0 Still doesn't.


Also just noticed: 2.56.0 Shows shaders at 2560 Unified vs 5120