Am I Right in Thinking This Is a Memory Issue (ASUS PRIME X570-PRO)?

[NSX05]

Board and CPU:
ASUS PRIME X570-PRO (BIOS 4602)
AMD Ryzen 5 3600

Original Memory:
16 GiB Corsair Vengeance RGB PRO DDR4-3200 (2 × 8 GiB)
8 Gb Hynix CJR, A0 ver 5.32
16-18-18-36-54 (XMP)
CMW16GX4M2C3200C16
Thaiphoon screenshot

eBay Memory:
32 GiB Kingston HyperX Fury RGB DDR4-3600 (2 × 16 GiB)
16 Gb Hynix AJR, A3
18-22-22-39-55 (XMP)
HX436C18FB4AK2/32
Thaiphoon screenshot

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Hi everyone, I hope you're all well.

I recently bought a memory upgrade for my computer from an eBay seller, and it would appear that at least one of the modules is causing issues. Based on my diagnostics so far, I've narrowed down the problematic module, but I'm getting mixed results, depending on which slot I use, and I'm trying to understand whether the board is the issue or not.

The listing stated that the memory was in perfect working order, and based on his past feedback and our interactions, he seems genuine enough. He has accepted my return request, but I'd like to get to the bottom of this before I send them back.

I've had the machine since August 2020 with the original configuration listed (also in my specs), including the Corsair memory set at XMP settings with no problems like this before.

Here's what's happening:

Memory	Slot(s)	Outcome
Corsair; module A	A1	DRAM LED
Corsair; module A	A2	No DRAM LED; no errors
Corsair; module A	B1	No DRAM LED; no errors
Corsair; module A	B2	No DRAM LED; no errors
Corsair; both modules	A2 + B2 *	No DRAM LED; no errors
Kingston; module A	A1	DRAM LED
Kingston; module A	A2	No DRAM LED; no errors
Kingston; module A	B1	DRAM LED
Kingston; module A	B2	No DRAM LED, errors; MEMORY_MANAGEMENT BSoD while running memtest
Kingston; module B	B1	DRAM LED
Kingston; both modules	A2 + B2 *	No DRAM LED; errors; UNEXPECTED_KERNEL_MODE_TRAP BSoD while playing BeamNG

* ASUS recommends using slots A2 and B2 when only installing two modules.

I'm using a mixture of Windows Memory Diagnostic Tool and memtest to check for memory errors. For simplicity of understanding, I've found that both identify errors for the same configurations listed above.

The board is still within warranty as ASUS gives 3 years, but I don't think the board is the issue here, despite the mixed results. I don't have another DDR4 board to test with.

What do you guys think?

Thank you!

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Edit: here are some photos/screenshots. I've also linked each of the memory kits to their respective Thaiphoon screenshots.

 

[eidairaman1]

Could be cpu or motherboard at this rate, try in another ryzen system with same motherboard, aka a shop. But fyi Corsair Vengeance is not good at all on ryzen so avoid it.

 

[NSX05]

Could be cpu or motherboard at this rate, try in another ryzen system with same motherboard, aka a shop. But fyi Corsair Vengeance is not good at all on ryzen so avoid it.

Corsair Vengeance is what I've been using for 2.5 years. It's the Kingston kit that I'm having problems with.

 

[ir_cow]

Are you using 4 DIMMS? 2 Corsair and 2 Kingston?

 

[NSX05]

Are you using 4 DIMMS? 2 Corsair and 2 Kingston?

No, when I upgraded, I took the Corsair modules out, and vice versa.

 

[freeagent]

Did you clear the CMOS at all?

 

[NSX05]

Did you clear the CMOS at all?

Yes, CMOS was cleared.

 

[freeagent]

I have some Adatas that are 3200 16-20-20-38 in my other system.. if I kill the power at the PSU and turn it back on I have to use a profile, or all of my settings will be gone. But works great with my B-Die.. I would say your board hates that ram..

 

[NSX05]

I have some Adatas that are 3200 16-20-20-38 in my other system.. if I kill the power at the PSU and turn it back on I have to use a profile, or all of my settings will be gone. But works great with my B-Die.. I would say your board hates that ram..

It had crossed my mind that it might just be an incompatibility with my motherboard. I guess that could be it.

I went ahead and bought another 32 GiB kit (Kingston FURY Renegade DDR4-3600 C16) from Amazon, but it won't be here for another week. If I have issues with that one too then I think motherboard compatibility is to blame.

Since Samsung B-die is still expensive, what is the next best option for Zen 2/3?

 

[Shrek]

Board and CPU:
ASUS PRIME X570-PRO (BIOS 4408)

Tried 4602?

PRIME X570-PRO - Support (asus.com)

 

[NSX05]

Tried 4602?

PRIME X570-PRO - Support (asus.com)

I have not! I didn't realize there was a new BIOS version. I will give it a go and see what happens. Thank you for the link.

 

[eidairaman1]

It had crossed my mind that it might just be an incompatibility with my motherboard. I guess that could be it.

I went ahead and bought another 32 GiB kit (Kingston FURY Renegade DDR4-3600 C16) from Amazon, but it won't be here for another week. If I have issues with that one too then I think motherboard compatibility is to blame.

Since Samsung B-die is still expensive, what is the next best option for Zen 2/3?

micron

 

[NSX05]

micron

Any specific revision for a 32 GiB kit?

Tried 4602?

PRIME X570-PRO - Support (asus.com)

Updated the BIOS, but having the same problems.

I think I'll just send across my findings to the seller, and get the return sorted out. I have more memory on the way which will most likely be Hynix again, so we'll see if that has the same problems.

 

[Toothless]

Have you tried running the 3600 kit at 3200?

 

[Ripcord]

I would say this is most likely caused by your processor, the memory controller cant do the frequency

 

[Shou Miko]

I would say this is most likely caused by your processor, the memory controller cant do the frequency

My throught as well the mem controller might not be that happy with 2x32GB as it will be with 4x8GB at 3600MHz.

You could try to up the voltage for the memcontroller a bit or lower the speed to 3200MHz and see how it cope with the higher density ram.

I ran 4x8GB mixed Samsung B-die (4000 or 4600MHz can't remember) and Hynix (3000MHz) on my previous 5800X3D setup at 3000MHz this was mixed and Asus, AsRock and MSI did this fine Asus really good and Gigabyte was the worst.

One person I know had a bad memcontroller on his Ryzen 9 5950X even it passed every mem test when it was but together at the company that build the computer but when it arrived to him the mem controller wouldn't boot passed 2933MHz anything higher would lead to a black screen.

 

[AMF]

vengence rgb pro is what u need it is hynix djr die allows more voltage and tighter timings

 

[Toothless]

View attachment 294831vengence rgb pro is what u need it is hynix djr die allows more voltage and tighter timings

You say that like every 3900x can hit that. I can tell you that not every 3900x can do that.

 

[AMF]

You say that like every 3900x can hit that. I can tell you that not every 3900x can do that.

for real? i got lucky ? this was suppose to be 3950x says physical core count 16

 

[NSX05]

My throught as well the mem controller might not be that happy with 2x32GB as it will be with 4x8GB at 3600MHz.

You could try to up the voltage for the memcontroller a bit or lower the speed to 3200MHz and see how it cope with the higher density ram.

I ran 4x8GB mixed Samsung B-die (4000 or 4600MHz can't remember) and Hynix (3000MHz) on my previous 5800X3D setup at 3000MHz this was mixed and Asus, AsRock and MSI did this fine Asus really good and Gigabyte was the worst.

One person I know had a bad memcontroller on his Ryzen 9 5950X even it passed every mem test when it was but together at the company that build the computer but when it arrived to him the mem controller wouldn't boot passed 2933MHz anything higher would lead to a black screen.

It's only a 32 GiB kit (two 16 GiB modules). 64 GiB would be nice, but not really necessary at the moment.

My CPU is a 2020 silicon model, so it's capabilities should equal a Zen 3 chip, minus the core frequencies of course. 4.55 GHz is the limit for my chip, and certainly not 24/7. 4.40 GHz is doable at 1.285 V though. It accepts 1,800 MHz FCLK like a champ at stock SoC voltage (1 V). I don't think the CPU is the issue here.

 

[eidairaman1]

Go to a shop for testing

 

[Toothless]

for real? i got lucky ? this was suppose to be 3950x says physical core count 16View attachment 294841

Yes, you got lucky. Also that's not reading right. You have a 3900x, not a 3950x. Read the IHS.

 

[AMF]

Yes, you got lucky. Also that's not reading right. You have a 3900x, not a 3950x. Read the IHS.

i know i have 3900x but was going to be 3950x they fused the cores to 12 cause it couldnt cut the muster ... it says 16 physical cores but was fused to12

 

[NSX05]

i know i have 3900x but was going to be 3950x they fused the cores to 12 cause it couldnt cut the muster ... it says 16 physical cores but was fused to12

All 3900X models are made that way. I don't understand what you're trying to say lol.

 

[AMF]

All 3900X models are made that way. I don't understand what you're trying to say lol.

so why say 16 physical cores ....