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am5 build freezes for no reason

Joined
Mar 22, 2024
Messages
27 (0.06/day)
System Name AM5
Processor Ryzen 7 7700x
Motherboard ASUS Crosshair X670E Hero
Cooling NZXT Kraken Elite 360 RGB
Memory CORSAIR VENGEANCE 32 GB (2x16 GB) DDR5 DRAM 6000 MT/s C36 AMD EXPO
Video Card(s) ASUS RTX 4090 OG OC
Storage 1x gen4 nvme 2TB ADATA LEGEND 960, 1x sata ssd 960gb
Display(s) Samsung Odyssey G9, MSI G274QPF
Case Corsair 7000x
Audio Device(s) Wireless Arctis Nova 7
Power Supply Corsair Shift 1200w
Mouse SteelSeries Aerox 3 wireless
Keyboard Keychron Q5 Pro
since I build my pc I have weird freezes, or short time gpu latency spikes, everything freezes and I need manually restart pc. Sometimes i have no freezes for like 5-6 hours, sometimes it freezes on me every restart. Tried every common solution on internet. Before I switch from amd gpu to nvidia, system was freezing for a short time only (1-2mins). Can I get any advice to fix it?
 
Geesh. You told us nothing about this computer. All we know is that you built it. It has an AM5 socket but which CPU? We don't know.

Which GPU? We don't know. Power supply? Ram? We don't know.

What are your temps? We don't know.

We're good but still can't read minds. Please fill out your TPU System Specs so we at least have a clue what we are dealing with.
 
Geesh. You told us nothing about this computer. All we know is that you built it. It has an AM5 socket but which CPU? We don't know.

Which GPU? We don't know. Power supply? Ram? We don't know.

What are your temps? We don't know.

We're good but still can't read minds. Please fill out your TPU System Specs so we at least have a clue what we are dealing with.
sorry my bad, i filled it out
 
Corsair RAM has been known to be a problem for Ryzen chips. Just because it supports it on the MB website does not mean they used the same ICs.
 
Corsair RAM has been known to be a problem for Ryzen chips. Just because it supports it on the MB website does not mean they used the same ICs.
i used to use kingston with expo and had same issue
 
sorry my bad, i filled it out
Thanks.

I think the problems with Corsair RAM and Ryzen chips is overblown. And since you tried Kingston too, it would not be that. But your issue could still be RAM so I would try one stick at a time.

Since this problem happened with 2 different graphics cards, it is probably save to assume it is not that.

Power is always suspect, even with a brand new power supplies so if me, I would swap in another known good supply and see what happens. Hopefully you have a spare or a family or friend you can borrow from.

Note that cases are designed to support 1000s of different motherboards of different sizes. So, it is common for cases to have more motherboard mounting points than some boards have mounting holes.

A common mistake by the less experienced and distracted pros alike is to insert one or more extra standoff in the case under the motherboard. Any extra standoff creates the potential for an electrical “short” in one or more circuits. The results range from "nothing" (everything works perfectly) to a wide assortment of odd problems, to "nothing" (as in nothing works at all :(). To add to the confusion, these issues may be intermittent, depending on heat, expansion/contraction of materials, as well as continuity/resistance through the contact point. Therefore, you need to ensure the case only has an inserted standoff where there is a corresponding motherboard mounting hole.

Note the latest version of the ATX Form Factor standard hopes to eliminate these issues by dictating where standoffs will go, not just where they may go. But not all existing boards or cases comply with those latest standards - yet. So, you still should verify you only inserted a standoff where there is a corresponding motherboard mounting hole.

So I recommend taking everything out of the case and assembling the computer on a large, unfinished bread/cutting board to see if it boots there. Then inspect the case and verify again, only the necessary standoffs have been installed in the correct places before reassembling back inside the case.
 
Thanks.

I think the problems with Corsair RAM and Ryzen chips is overblown. And since you tried Kingston too, it would not be that. But your issue could still be RAM so I would try one stick at a time.

Since this problem happened with 2 different graphics cards, it is probably save to assume it is not that.

Power is always suspect, even with a brand new power supplies so if me, I would swap in another known good supply and see what happens. Hopefully you have a spare or a family or friend you can borrow from.

Note that cases are designed to support 1000s of different motherboards of different sizes. So, it is common for cases to have more motherboard mounting points than some boards have mounting holes.

A common mistake by the less experienced and distracted pros alike is to insert one or more extra standoff in the case under the motherboard. Any extra standoff creates the potential for an electrical “short” in one or more circuits. The results range from "nothing" (everything works perfectly) to a wide assortment of odd problems, to "nothing" (as in nothing works at all :(). To add to the confusion, these issues may be intermittent, depending on heat, expansion/contraction of materials, as well as continuity/resistance through the contact point. Therefore, you need to ensure the case only has an inserted standoff where there is a corresponding motherboard mounting hole.

Note the latest version of the ATX Form Factor standard hopes to eliminate these issues by dictating where standoffs will go, not just where they may go. But not all existing boards or cases comply with those latest standards - yet. So, you still should verify you only inserted a standoff where there is a corresponding motherboard mounting hole.

So I recommend taking everything out of the case and assembling the computer on a large, unfinished bread/cutting board to see if it boots there. Then inspect the case and verify again, only the necessary standoffs have been installed in the correct places before reassembling back inside the case.
i already tried using 1 stick, i have swapped gigabyte 1000w to corsair shift 1200w because gigabyte failed twice on me and issue still is there. i am sure the case has only inserted standoff where should be for a atx motherboard but i can look tomorrow again(its night now for me). i have no other gpu to try run pc on a cutting board to test since i have waterblock on my 4090
 
Corsair RAM has been known to be a problem for Ryzen chips. Just because it supports it on the MB website does not mean they used the same ICs.
Not this again... I'll agree Ram can go bad and come faulty from the factory - as with any brand. Corsair had issues with Ryzen 1000 series (which is years ago now). No evidence of issues on AM5 that would be brand specific.
 
People just shilling out nonsense because they don't like the brand
I have a Corsair 7000D Airflow and also MP700 drives and also a MP700 2TB drive for drives. I was talking about personal experience and not using any opinions online.
 
Atleast from my experience I think Corsair is good brand
 
Atleast from my experience I think Corsair is good brand
The problem with Corsair is that they like to change their RAM ICs without changing the part number. That can lead to problems when you think that after you check the QVL and it says that part number has been verified. I am happy for you that you got a good kit.
 
Not this again... I'll agree Ram can go bad and come faulty from the factory - as with any brand. Corsair had issues with Ryzen 1000 series (which is years ago now). No evidence of issues on AM5 that would be brand specific.
I have had a bad time with corsair and ryzen as well, most people having memory related issues more often than not use corsair kits, this isn't a coincidence. I am sure many have observed this as well just on this forum alone.
 
@Vya Domus Well despite people dislike, of Corsair, the many many many DDR4 and DDR5 kits from Corsair have I reviewed / tested over the years on different platforms and motherboards, the only issue I had was the RGB not working on Intel. (Which has been resolved). Everything else was related to the platform and the limitations of the that CPU for max speed.
 
@Vya Domus Well despite people dislike, of Corsair, the many many many DDR4 and DDR5 kits from Corsair have I reviewed / tested over the years on different platforms and motherboards, the only issue I had was the RGB not working on Intel. (Which has been resolved). Everything else was related to the platform and the limitations of the that CPU for max speed.
It's not that I dislike them, I rarely see anyone complain about this on Intel but it seems undeniable that way more people encounter issues with these kits on AMD platforms.
 
i used to use kingston with expo and had same issue

Stop running things at expo then, when you haven't memtested anything properly



since I build my pc I have weird freezes, or short time gpu latency spikes, everything freezes and I need manually restart pc. Sometimes i have no freezes for like 5-6 hours, sometimes it freezes on me every restart. Tried every common solution on internet. Before I switch from amd gpu to nvidia, system was freezing for a short time only (1-2mins). Can I get any advice to fix it?

Make sure Power Down Mode under memory settings is not disabled, if Memory Context Restore is enabled

Either enable both, or disable both, never 1 only
 
There is no guarantee EXPO will be stable on any kit unfortunately.

Do you have this issue if memory is set to 4800mhz ?
 
Stop running things at expo then, when you haven't memtested anything properly





Make sure Power Down Mode under memory settings is not disabled, if Memory Context Restore is enabled
the Corsair support already told me to do it, no issues on the memtest

There is no guarantee EXPO will be stable on any kit unfortunately.

Do you have this issue if memory is set to 4800mhz ?
yes but the latency spikes disappear
 
the Corsair support already told me to do it, no issues on the memtest

They told you to use TM5 and HCI? I highly doubt that. Stuff that isn't TM5/HCI/Karhu or based off of one of them is not properly memtesting.

Did you check the PDM/Memory Context Restore settings in BIOS? If only 1 is enabled, it causes unpredictable freezing usually without BSOD.
 
Two different kits causing issues even at default speeds is very strange, suggests the problem is most likely with the board or less likely with the CPU.
 
They told you to use TM5 and HCI? I highly doubt that.

Did you check the PDM/Memory Context Restore settings in BIOS? If only 1 is enabled, it causes unpredictable freezing usually without BSOD.
no, I have default bios settings now so I might check it

Two different kits causing issues even at default speeds is very strange, suggests the problem is most likely with the board or less likely with the CPU.
both got rma’d and still same issue
 
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