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AMD APU issue power on, sleep (solved)

Joined
Jan 17, 2010
Messages
12,341 (2.18/day)
Location
Oregon
System Name Juliette // My HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// ASUS RTX 4060 OC
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse G903 and a Master Mouse MM710/No mouse, MS game copntroller
Keyboard EVGA / Logitech K400
Software Windows 11 Pro // Windows 10 Pro
This is probably a rant. But maybe you can think of something I haven't. Maybe I looking for a reason to switch my last AMD board to Intel.

2 year old ASRock FM2A85X-ITX. Its my HTPC in my living room and my server for the house. CPU is an A10-6800 no overclock. The most resent problem is if you shut it down it wont start back up. Even if you power it down or reset the BIOS. Un plug and plug back in some time it will start. Let it sit also helps. I thought PSU pulled it out Seasonic G550 was going to RMA it. Got it on the bench and test it. Works fine. Put it back worked for awhile problem returned. Latest BIOS. BIOS reset doesn't work sometimes. You have to mess with it. Another issue Hit the sleep power button and it will not wake back up. Even if you un plug it. It just resume sleep mode. I don't know how I fixed that but its running for now. Pain in the ass. I'm ordering an Intel board. Unless you have an idea.

BIOS 1.60
 
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This seems more indicative of a flaky board than an AMD issue. I've had a number of APU systems (A10-5800B) and they've all done a stellar job for their intended use purpose. Why not RMA the board, or try another one?
 
I just checked its still under warranty acording to Newegg 3 year. ASRock says one year to authorized dealers. I'm just tied of this board

Ill e mail ASRock
 
Well, I'd give that a shot and see what comes of it. Seems like the cheapest solution available.
 
I had issues from the gate with this board. Mostly the BIOS was awful. It is slow to boot. Sometimes it does this count down 9 -1 then boots. I e mailed them. Will see what they say

Ill just leave it running 24/7
 
ASRock e mailed me back. They will replace the board he said. I have to wait for the RMA department to contact me.
 
Asrock boards are well asrock boards. I am not a huge fan I already blew up the one I got within a couple of days.
 
Yea I still think Im going to switch. Ill sell it if they RMA it
 
Update: got it apart and tested everything on the bench. I's the Seasonic G 550. Sometimes it starts sometimes it doesn't. More often it doesn't. Still under warranty so ill send it in.

I take back everything I was complaining about AMD. I threw in another PSU Enermax 350 and everything works perfect. Its nice to have sleep mode back *^@#! Seasonic
 
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Well, I'm surprised to see a Seasonic fail on you--I've had nothing but excellent luck with them. I'm glad it's still under warranty!
 
I think Ill leave the Enermax 350w in it. I hooked up a watt meter and its only pulls 210w with all the fans full and running OCCT Power supply test. The Enermax fan a little louder though but I can live with that. Ill just keep the Seasonc as a spare when it returns
 
Quite odd but its good you found out what was causing the issue. I built 2 systems with the Asrock ITX board on FM2/+ and they both were pretty good (Minus the lack of an heatspreader over the power phases on the board which made me have to be creative with cooling.

Happens though, PSU's no matter how great a brand/OEM they are all have a chance at failing. Glad you got it fixed!
 
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