AMD Drivers Installation Issue

[RoboX]

For an HD6970 I had installed crimson 16.2.1 drivers on a PC with W8.1 x64.
Want to upgrade, I uninstalled them with DDU, and after that I was not able to install any drivers version, official and beta, and also earlier.

http://s12.postimg.org/qkjg7o35p/Immagine.jpg

The installation never is successful, and the card is always recognized as microsoft generic in device management.
The only solution was to restore a previous point system, and all returned to work properly.
Then after a final cleaning and installation successful, I tried updating drivers from management devices pointing to the folder C: / AMD where there are various versions unpack.... VGA recognized and drivers installed , it is taken the 16.2.1 (despite the presence of others).



1. what is the initial issue (installation not successful)

2. how can I resolve to freely choose the most suitable version (like an earlier, for other reasons)

3. if I should just install the drivers manually as last, how can I restore / install / or call up the software drivers that do not currently cien I receive?

 

[ne6togadno]

uninstall with this http://www2.ati.com/drivers/amdcleanuputility.exe

then install this http://www.techpowerup.com/downloads/2585/radeon-software-crimson-win-8-1-64-bit/mirrors

then update to whatever you want

 

[Mussels]

being a 6 series card, make sure you're actually getting the AMD drivers for that series - they've broken them up into a variety of groups now.

 

[RoboX]

uninstall with this http://www2.ati.com/drivers/amdcleanuputility.exe

then install this http://www.techpowerup.com/downloads/2585/radeon-software-crimson-win-8-1-64-bit/mirrors

then update to whatever you want

ok, done, but same problem (but this time the installation as done without error): vga recognised as Basic Microsoft Video Card, so no drivers installed, no crimson software in the tray

 

[Steve-007UK]

Try this driver http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows 8.1 - 64

I would also remove any other ATI/AMD folder from c: before trying to install new drivers.

If this does not work you could try forcing the driver to install by going into device manager and try updating the GPU by pointing to the files on c:

 

[RoboX]

Catalyst Software Suite or Radeon Software Crimson Edition Beta? (16.2.1 beta also tryed)

Forcing install driver from device managare is the way i succesful tryed, but now wont work, say me that the properly drivers is just installed (but for generic vga)

 

[newtekie1]

16.2.1 is the latest driver for your card.

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows 8.1 - 64

Clean everything with DDU and re-install 16.2.1. That will likely be the last driver for you card, AMD isn't supporting it anymore, and claim no additional driver released are planned for it.

 

[Frag_Maniac]

The only time I've had issues installing Crimson drivers is when the old CCC type driver was not thoroughly uninstalled first. DDU doesn't remove ALL parts of AMD's display drivers, Driver Sweeper scans will show bits left behind.

Between AMD's own uninstall utility and Driver Sweeper 3.2, you should be able to get a completely clean install.

Word of caution though, check the driver date in Device Manager after installing to verify install success, because GPU-Z can show some drivers as same version, though that is probably the funky way AMD is labeling them lately.

 

[Bharat Makkar]

i have the same problm yesterday...,, somebody said me to install,, window service pack-----windows6.1-KB976932-X64----- after installliation this ..problm resolved

 

[CAPSLOCKSTUCK]

i installed a hd 6970 last week and had the same problem.

Go to AMD site, you need.

15.7.1