ASUS released 'evaluation copy' of BIOS - Messed with my system.

[Ferrum Master]

I have an open support ticket on my board. The attitude is even illegal and very technically poor.

ASUS currently has hit the lowest marks ever.

 

[dont whant to set it"']

I have an open support ticket on my board. The attitude is even illegal and very technically poor.

ASUS currently has hit the lowest marks ever.

I've "combubled " that ASUS reallocated internal resources for it's mobile gaming thingy. How else?(personal wack in the form of an two centi educated guess).

 

[Screamy]

... and totally unnecessary.

I don't find redoing my power settings and fan profiles from scratch every month or so particularly enjoyable, but each to their own, I guess.

It wasn't unnecessary for my b650e board. I didn't want my motherboard to fry my 7900x D:

 

[bug]

I have an open support ticket on my board. The attitude is even illegal and very technically poor.

ASUS currently has hit the lowest marks ever.

I've had exactly one interaction with tech support in over 20 years of PC building. I asked Abit about some RAM problem on my AN7 board. They apologized for not being able to source the exact same kit to test on their end, but tested with something as close as they could find. Turned out my RAM was actually faulty, but only barely and the system was exhibiting some weird behavior. They helped me figure it out without asking me to ship the mobo over or anything. Everything else was a quote from the manual or "did you try plugging it off and on again?" level of "support".

 

[1stFalloutboy]

I would agree, but I had this with different manufacturers. As @tabascosauz pointed out, it's more of an issue with AMD's AGESA than motherboard vendors themselves - although they're also at fault for rushing new versions out instead of properly testing them first.

For example, the factory BIOS on my MSi Pro B650M-A was a mess. It didn't work with EXPO, and gave me random blue screens at JEDEC default unless I increased the DRAM voltage by 0.05 V. Only a beta solved it (it was 1.50 or 1.52 I think). Then the "7800X3Ds blowing up" news surfaced, and MSi rushed out 1.70 that limited the max VSOC to 1.3 V, but introduced a higher than normal idle power consumption. My idle CPU temp rose by about 5 °C for no reason. I wanted to roll back to the beta, but it was taken off the site, and I didn't keep a saved copy. Now, we're on 1.80 or 1.85 which fixed the idle power consumption, but every time I change any setting in the BIOS, the Auto option on the VSOC decides to jump to 1.3 V even though there's absolutely no need for it to be that high. Setting it to 1.1 V manually, then back to Auto gives me 1.2 V again. I'm not sure when, or if MSi is gonna fix this.

That's a but ruff, one of my pet projects when I first got the 7950X3D on that Aorus X670E Extreme was trying out different DDR5 Modules from various manufacturers, the most successful I had was an underclock/overclock - depending on how you look at it where I took a set of GSKill modules rated for 7600Mhz - lowered them to 6200Mhz and tighten the hell out of the timings and quite successfully lowered the voltages, I had them running at 6200-30-36-36-76 vdd 1.28 vddq 1.18 vsoc 1.24 then the whole debacle over burning CPUs came out and BIOS's all got replaced an nobbled and now I can only get 6000-30-36-36-76 vdd 1.28 vddq 1.18 vsoc 1.255, I suppose though on the upside if AMD in their next gen has a better MMU on board the CPU with the extra headroom available in that ram due to underclocking it's overclock I should have plenty of wiggle for better speed at lower voltage values.
Im presently running a set of TCreate 64GB 32x2 at the same 6000-30-36-36-76 @ vdd 1.35 vddq 1.25 vsoc 1.28 these modules actually have a Jedec timing of 6000Mhz at 48-48-48-96 but the extra little tad of voltage brings them up to 30-36-36-76 no problems at all I'm sure that there is still some headroom in them but I am being limited by BIOS and the CPU silicon lottery.

 

[Ferrum Master]

I've had exactly one interaction with tech support in over 20 years of PC building. I asked Abit about some RAM problem on my AN7 board. They apologized for not being able to source the exact same kit to test on their end, but tested with something as close as they could find. Turned out my RAM was actually faulty, but only barely and the system was exhibiting some weird behavior. They helped me figure it out without asking me to ship the mobo over or anything. Everything else was a quote from the manual or "did you try plugging it off and on again?" level of "support".

I am asking for fix for a simple value change in fan control. Their values are incorrect. I had a fix previously where one fan header didn't react to any settings at all.

They answered me that the board is designed to be used with windows...

 

[bug]

It wasn't unnecessary for my b650e board. I didn't want my motherboard to fry my 7900x D:

That's a legit reason to update. Many times people update their BIOS just because it says "improved memory compatibility", seemingly unaware this is about adding compatibility with RAM that was released in the meantime, not adding magic to their kit which was already working.
It doesn't help that in the early days of Zen, frequent updates were neccessary until AMD figured out Agesa. They figured it out so well they can't move to OpenSIL soon enough, but at least it's stable enough for the end user today.

I am asking for fix for a simple value change in fan control. Their values are incorrect. I had a fix previously where one fan header didn't react to any settings at all.

They answered me that the board is designed to be used with windows...

Makes sense. For Kafka.

 

[1stFalloutboy]

That's a legit reason to update. Many times people update their BIOS just because it says "improved memory compatibility", seemingly unaware this is about adding compatibility with RAM that was released in the meantime, not adding magic to their kit which was already working.
It doesn't help that in the early days of Zen, frequent updates were neccessary until AMD figured out Agesa. They figured it out so well they can't move to OpenSIL soon enough, but at least it's stable enough for the end user today.

On the other side of things intel didn't help, there was a specification brought out for DDR5 in which AMD and Jedec were involved, so initially were Intel and Micron, it was called ORS, Overclocking Ram Specification, it laid out a system for overclocking ram which could be used by all parties and was portable, intel walked away from it because they couldn't make people pay a license fee like they could with XMP certification, Micron pulled out at that point and ORS fell apart, AMD took ORS and integrated major parts of it into EXPO, Intel on the other hand continued trying to make DDR5 work like DDR4 and things are now at a point with the memory provided by 3rd party vendors that in some cases the modules on the market may not work with Intel's 14th GEN even though they are XMP certified. There was a lady who had worked for Jedec for 35 years who almost walked off the job at the end of it all due to share frustration.

I am asking for fix for a simple value change in fan control. Their values are incorrect. I had a fix previously where one fan header didn't react to any settings at all.

They answered me that the board is designed to be used with windows...

Have you tried FAN CONTROL It's what I used on my Zenith Extreme Alpha to replace ASUSs bodgy software that turned off the CPU fan and cooked a Threadripper. I gave the guy a reasonable chunk of money because it is so good. The fan that did not respond at all wouldn't happen to be the CPU OPT fan would it?

 

[bug]

On the other side of things intel didn't help, there was a specification brought out for DDR5 in which AMD and Jedec were involved, so initially were Intel and Micron, it was called ORS, Overclocking Ram Specification, it laid out a system for overclocking ram which could be used by all parties and was portable, intel walked away from it because they couldn't make people pay a license fee like they could with XMP certification, Micron pulled out at that point and ORS fell apart, AMD took ORS and integrated major parts of it into EXPO, Intel on the other hand continued trying to make DDR5 work like DDR4 and things are now at a point with the memory provided by 3rd party vendors that in some cases the modules on the market may not work with Intel's 14th GEN even though they are XMP certified. There was a lady who had worked for Jedec for 35 years who almost walked off the job at the end of it all due to share frustration.

What does any of that have to do with BIOS updating habits?

 

[1stFalloutboy]

What does any of that have to do with BIOS updating habits?

Not updating BIOS habits but the fact that there is so much more to support with regards to Agesa because intel decided to go it's own way so AMD now has to support EXPO and XMP.

I was referring to this "Many times people update their BIOS just because it says "improved memory compatibility"

 

[bug]

Have you tried FAN CONTROL It's what I used on my Zenith Extreme Alpha to replace ASUSs bodgy software that turned off the CPU fan and cooked a Threadripper. I gave the guy a reasonable chunk of money because it is so good. The fan that did not respond at all wouldn't happen to be the CPU OPT fan would it?

The more you post, the more I'm inclined to think you either like to live life on the edge, or you're just making changes that you don't really understand. A fan turning off is not supposed to fry a CPU. The CPU is supposed to shut down instead. So if indeed your fan stopped and that lead to your CPU getting fried, that's a problem in the CPU or BIOS/mobo thermal control. The blame does not lie with Asus' software, crappy as it may be.

Not updating BIOS habits but the fact that there is so much more to support with regards to Agesa because intel decided to go it's own way so AMD now has to support EXPO and XMP.

I was referring to this "Many times people update their BIOS just because it says "improved memory compatibility"

Has to? Really? It's the path they have chosen.
And what do you mean by AMD having to support XMP? Afaik XMP is not an option on AMD mobos. It's called something else, I can't recall right now.

 

[Ferrum Master]

Have you tried FAN CONTROL It's what I used on my Zenith Extreme Alpha to replace ASUSs bodgy software that turned off the CPU fan and cooked a Threadripper. I gave the guy a reasonable chunk of money because it is so good. The fan that did not respond at all wouldn't happen to be the CPU OPT fan would it?

Yes I do. But I also use Linux. ASUS fan control module is worst of the bunch. The things I need has to be basic in BIOS. It is a simple damn fan curve.

 

[1stFalloutboy]

The more you post, the more I'm inclined to think you either like to live life on the edge, or you're just making changes that you don't really understand. A fan turning off is not supposed to fry a CPU. The CPU is supposed to shut down instead. So if indeed your fan stopped and that lead to your CPU getting fried, that's a problem in the CPU or BIOS/mobo thermal control. The blame does not lie with Asus' software, crappy as it may be.

The fact is that if I use ASUSs fan control software it eventually detects the CPU temperature as being negative some stupid value, turns off the CPU fan and never turns it on again, when I asked ASUS about this they said it was because the Noctua fans I was using didn't report correctly to BIOS - I knew that was rubbish, I also knew of a chap with a the same board that had the problems with BeQuiet fans.
I took out their software and tried fan control through BIOS - same result... BUT that does not explain why fan control a piece of software written by a guy who has no idea how ASUS fan control and was working completely in the dark managed to write fan control for this motherboard that does not have that problem.
The problem is actually that ASUS are not accessing the SMBus correctly and causing data to corrupt at both the BIOS level and the software level due to a lack of locking the SMBus before performing a value read, I had reported this to ASUS a month after I brought this board and it killed the threadripper, their response was to say "disable fan control and have the CPU fan always running at 100%"
It was only recently that I discovered the 3rd party fan control software that I mention above which does not have the problem.

The other question I asked was is it the CPU_OPT fan that you can't control because that is one of the problems caused by the bjorked SMBios reading.

BTDUBS Since I could not find a fan governor as they had stopped making that sort of kit at the time to ensure my CPU was protected I hardwired a Noctua fan to a Molex to ensure that my CPU would always have something cooling it regardless.

Yes I do. But I also use Linux. ASUS fan control module is worst of the bunch. The things I need has to be basic in BIOS. It is a simple damn fan curve.

The Zenith Extreme Alpha has the fan curve control you mention but due to incorrect SMBios locking it stuffs it up, it has never been fixed and Fan Control under windows is the only solution that I have for that, sorry I cant help with Linux.

 

[AusWolf]

It wasn't unnecessary for my b650e board. I didn't want my motherboard to fry my 7900x D:

Yeah, some updates fix things. Others are highly recommended. Most of them are still unnecessary, though.

 

[1stFalloutboy]

Has to? Really? It's the path they have chosen.
And what do you mean by AMD having to support XMP? Afaik XMP is not an option on AMD mobos. It's called something else, I can't recall right now.

It is, on the Zenith Extreme Alpha it was supported through DOCP as EXPO had not been invented at that time.
If you look at the motherboard Manual for my X670E for example you will find it support both XMP and EXPO.

 

[95Viper]

Seems OP's problem has been fixed.
The thread is going off topic.

Please start threads in the appropriate forum section to discuss other topics...
Thank You