• We've upgraded our forums. Please post any issues/requests in this thread.

ATI Explains The Warranty Reduction


New Member
Nov 7, 2004
5,422 (1.13/day)
Processor Intel Core 2 Quad Q6600 G0 VID: 1.2125
Motherboard GIGABYTE GA-P35-DS3P rev.2.0
Cooling Thermalright Ultra-120 eXtreme + Noctua NF-S12 Fan
Memory 4x1 GB PQI DDR2 PC2-6400
Video Card(s) Colorful iGame Radeon HD 4890 1 GB GDDR5
Storage 2x 500 GB Seagate Barracuda 7200.11 32 MB RAID0
Display(s) BenQ G2400W 24-inch WideScreen LCD
Case Cooler Master COSMOS RC-1000 (sold), Cooler Master HAF-932 (delivered)
Audio Device(s) Creative X-Fi XtremeMusic + Logitech Z-5500 Digital THX
Power Supply Chieftec CFT-1000G-DF 1kW
Software Laptop: Lenovo 3000 N200 C2DT2310/3GB/120GB/GF7300/15.4"/Razer
Here's the explanation for 3 to 1 year warranty change.

When we spoke to ATI about the warranty changes they explained that it was done for a number of reasons. After studying the average "return rate over time" charts it was discovered that nearly 90% of all video card returns were done in the first 60 days. This means that consumers very seldom used their warranty on the second and third years per the old warranty plan. Since ATI's warranty plan covers production cards for three years a large inventory of cards has to be kept on hand for warranty work. This inventory is nothing more than a money pit for ATI, as the cards lose value each and every day.
Show full news post