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- Jul 2, 2008
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I got 7 calls this early morning from my customers asking why their custom built PC (i built it for them) couldn't boot up.
Here's the cause:
http://forums.avg.com/sk-sk/avg-free-forum?sec=thread&act=show&id=133079#post_133079
http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=132999#post_132999
I spent almost 3 hours this morning visiting these customers' houses to fix their PCs... I hate AVG now..
/rant end
Here's the cause:
When AVG prompted me to restart my computer so that it could finish updating I told it to do so and then left it to it's own devices for approx. 30 minutes. Upon returning I noticed that the System Repair utility was running. Having never encountered this event before I let it continue to run with absolutely no visible progress for another 30 minutes before my impatience got the better of me and I turned the computer off to attempt to find/fix the issue myself in safe mode. During the initial boot of all the system files the computer consistently locked-up on an AVG DLL. Unfortunately I didn't think to write it down and I'm currently at work unable to access my home PC but I will update this thread with more info when I get home (provided Windows' repair utility still hasn't been able to fix the issue after a full eight hours.)
TL;DR AVG update rebooted PC, PC restarts itself during Windows logo, can't get into safemode.
So is anybody else having/had this problem or one like it?
http://forums.avg.com/sk-sk/avg-free-forum?sec=thread&act=show&id=133079#post_133079
Hello all,
Please see update towards the bottom of this post
we regret to inform you that latest virus database 271.1.1/3292 (432/3292) released 12:53 AM CET requested computer restart with inability to start the system again with error:
STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem.
We have immediately downgraded published failing version to fully functional 271.1.1/3291 (432/3291).
If you have unfortunately met mentioned error, please follow these steps:
If is possible to boot into Safe Mode, then run System Restore before the night AVG update and re-install AVG.
http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=132999#post_132999
I spent almost 3 hours this morning visiting these customers' houses to fix their PCs... I hate AVG now..
/rant end