• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

BSOD dump file (can someone read this?)

Joined
Mar 30, 2011
Messages
988 (0.19/day)
Processor 10400
Video Card(s) 1650 Super
Case Coolermaster Ammo 533
Mouse G403
Keyboard Sidewinder x4
Instant Online Crash Analysis, brought to you by OSR Open Systems Resources, Inc.
collapse.gif
Primary Analysis

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.23796.amd64fre.win7sp1_ldr.170427-1518
Machine Name:
Kernel base = 0xfffff800`02e01000 PsLoadedModuleList = 0xfffff800`03043730
Debug session time: Thu Sep 21 09:04:30.366 2017 (UTC - 4:00)
System Uptime: 0 days 7:46:18.319
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006fb3038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: HandBrake.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff880`009f59d8 fffff800`033f9a3b : 00000000`00000124 00000000`00000000 fffffa80`06fb3038 00000000`be000000 : nt!KeBugCheckEx
fffff880`009f59e0 fffff800`02f8ad0f : 00000000`00000001 fffffa80`06fa57d0 00000000`00000000 fffffa80`06fa5820 : hal!HalBugCheckSystem+0x1e3
fffff880`009f5a20 fffff800`033f9700 : 00000000`00000728 fffffa80`06fa57d0 fffff880`009f5db0 fffff880`009f5d00 : nt!WheaReportHwError+0x26f
fffff880`009f5a80 fffff800`033f9052 : fffffa80`06fa57d0 fffff880`009f5db0 fffffa80`06fa57d0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f5bd0 fffff800`033f8f0d : 00000000`00000002 00000000`00000001 fffff880`009f5e30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f5c10 fffff800`033ece88 : 00000000`00000780 00000000`000003c0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f5c40 fffff800`02e6edac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f5c70 fffff800`02e6ec13 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f5db0 00000000`6f339e84 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`2b3afb70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6f339e84


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------

I was watching a movie and encoding a video like I often do and the comp blue screened. This says it was handbrake's fault but I'm skeptical. Been using it for years and never had an issue. If anyone knows what might be the problem I'd appreciate it.
 
Is your CPU overclocked?

EDIT: just saw your motherboard, you wouldn't be able to do that even if you wanted to. :oops:
 
It is, from 3.2 to 3.8. The voltage is at 1.2v which is the limit of this mobo.

I should note that it BSOD for the first time 3 weeks ago. That time it said the culprit was PotPlayer which was at least a year out of date. Google showed similar problems for other people so I chalked it up to PP. It may be connected.
 
WHEA_UNCORRECTABLE_ERROR usually means that something is not stable, be it an overclock or a bad RAM stick, but seeing that you managed to OC this chip on a motherboard that was not supposed to be able to, that might be why.
 
Try it with your CPU @ stock speed.
 
I updated HB from 1.0.3 to the current 1.0.7. If the issue persists I'll start looking at hardware. I just hoped the dump showed a more concrete answer.
 
bluescreenview might be of help. dont know if You already have it, but either way, it cant hurt to link it just in case.
 
typical blkclock overclocking instablity
reduce blkclk
 
Back
Top