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BSOD Help Needed.

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#1
Need a little help from any PRO TPU'ers that may be on today, if possible.

I spelled this out in a different post early AM today but no replies so I want to delete the original post, but can't. Don't know why not?
Can a mod delete it for me? If so, thanks.


Hardware Problems Detected by WMDT (Windows Memory Diagnostics Tool) on one of my machines today.

What is a good free "hardware failing software" I can use to help identify the problem?

I see a few programs on here in "the useful software" section but a lot of links don't seem right, old, strange links, etc.
I don't want to go to some sight I don't fully trust.
And I'm not sure what to get anyway.
Do I want to stress the hell out of my ram to see if it's going south? Or will that help kill my ram earlier by doing so?

Maybe it's not a ram issue at all?
Isn't there a simple trusted program out there that will do a quick check of the entire system and give a decent indication of what may be dying?

The machine didn't show me a BSOD but it just locked up for a minute then rebooted.
However, it really did BSOD as I checked after rebooting and running WMDT.
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80054BF688
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\100413-25521-01.dmp

This is an Intel E-8500 cpu with 16GB Corsair Dominator2 1066 ddr2 memory,
Asus Socket 775 Deluxe mobo, WD hds, Xiggy DK air-cooler.
No overclocking on anything at the moment , everything reset to default specs.
 

Frick

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#2
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#3
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#4
You should see him in a dress! WaKa WaKa! :p :laugh: :peace:
 
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#5
I wouldnt post duplicate threads. This is a forum, not an IM client... ;)
 
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#6
I know what this is, you are right, it's a forum, tyvm.

I wouldnt post duplicate threads. This is a forum, not an IM client... ;)
What does that mean? IM? Are you joking?
I know what this is, you are right, it's a forum, tyvm.
Now me, I wouldn't put my spam in where it doesn't belong...
Look, I've been a good member here, for quite sometime now.
Relatively quiet and laid back.
Only had a FEW small tiffs with my good bud, MM, in JEST.
I don't need or want hassles or issues with people.
I respect everyone, I expect it back.
Please try not to spam my stuff as I would not spam yours.

Now move along please.
 
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#7
IM = instant message client. Its just against forum etiquette and quite possibly the actual rules to post multiple threads on the same subject is all. This has nothing to do with disrrspect or spam, quite the contrary. Just wanted to make sure you wouldn't get dinged by the moderation staff was my intent. Perhaps it woulr have been better to PM you that message...and this one, lol!

Think of it this way, if you have two threads its double the effort for you to observe two threads amd can be wasteful for members helping you as the same suggestions and responses would be in both threads. We all do this for free in our spare time and to suggest something that has already been suggested and bunked/used from another thread can get frustrating for those helping...

I was really just trying to help all involved...See you around the forums. :)
 
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#8
OP already said he wants to delete the other thread

i'm not sure programs can figure this issue out for you, you have to kind of be familiar with your own system, its quirks, known driver issues, known microsoft issues, what you were doing at the time, etc

stressing the ram wont kill it, so that's fine

stressing the cpu & gfx, you better watch your temperatures, & also think about if your power supply is too old/weak/dying

i use intelburnintest for my heavy stress testing, in my overclocking experience it helps me gauge stability pretty quickly, a 5min error in burnin let me play tf2 for a couple hours before a crash or bsod

there is also a chance... that all you need is ONE TICK more voltage in your bios settings for the ram or cpu (or both, or additional ones like chipset)
 
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#9
And I'm not sure what to get anyway.
Do I want to stress the hell out of my ram to see if it's going south? Or will that help kill my ram earlier by doing so?
If it were me, I would really be looking into memory problems, which are tedious to diagnose. Probably what I'd do first is see if it would pass a round of Memtestx86 http://www.memtest86.com/

Then, if that failed, I'd start pulling sticks and test them each, one at a time, to see if they are bad. You may have lost one.

If I passed memtestx86 I'd then resort to using the IntelBurnTest which is a repackaging of Linpack (better than Prime95, more stressful). http://www.xtremesystems.org/forums/showthread.php?197835-IntelBurnTest-The-new-stress-testing-program Again, one at a time to see if it's one particular stick that the issue.
You could also try Prime95 if you want http://www.mersenne.org/freesoft/

If it locked up during Linpack but not Memtest and it didn't matter which memory sticks you used, then it's probably your CPU or motherboard that's the problem, most likely CPU. Do you have any BIOS updates that you can apply? Your voltages are all correct? I had a Biostar AMD motherboard that gave issues like this and it turned out stock voltages that were in its defaults were too high, and it was over-volting the memory and CPU, causing instability.

Have you left it overclocked for a long time before this? That's the reason I quit leaving my system overclocked 24/7; long-term stability became an issue. You may have cooked your CPU or a RAM stick if you weren't religiously watching temps or went with just a little too much voltage for too long.
 
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#10
But all is good

IM = instant message client. Its just against forum etiquette and quite possibly the actual rules to post multiple threads on the same subject is all. This has nothing to do with disrrspect or spam, quite the contrary. Just wanted to make sure you wouldn't get dinged by the moderation staff was my intent. Perhaps it woulr have been better to PM you that message...and this one, lol!

Think of it this way, if you have two threads its double the effort for you to observe two threads amd can be wasteful for members helping you as the same suggestions and responses would be in both threads. We all do this for free in our spare time and to suggest something that has already been suggested and bunked/used from another thread can get frustrating for those helping...

I was really just trying to help all involved...See you around the forums. :)
Well, what you didn't know or see was the fact I had already sent a PM to a mod and we were good in that regard. Initially thought you were some kind of special mod around here, . Then I found out you were not. And then I guess I felt you were out of place, slapping my peepee.
But all is good, my peepee is ok now. Let's just let it go, eh. No biggie. Thanks. :toast:
 
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#11
My hat's off to you for your response

If it were me, I would really be looking into memory problems, which are tedious to diagnose. Probably what I'd do first is see if it would pass a round of Memtestx86 http://www.memtest86.com/

Then, if that failed, I'd start pulling sticks and test them each, one at a time, to see if they are bad. You may have lost one.

If I passed memtestx86 I'd then resort to using the IntelBurnTest which is a repackaging of Linpack (better than Prime95, more stressful). http://www.xtremesystems.org/forums/showthread.php?197835-IntelBurnTest-The-new-stress-testing-program Again, one at a time to see if it's one particular stick that the issue.
You could also try Prime95 if you want http://www.mersenne.org/freesoft/

If it locked up during Linpack but not Memtest and it didn't matter which memory sticks you used, then it's probably your CPU or motherboard that's the problem, most likely CPU. Do you have any BIOS updates that you can apply? Your voltages are all correct? I had a Biostar AMD motherboard that gave issues like this and it turned out stock voltages that were in its defaults were too high, and it was over-volting the memory and CPU, causing instability.

Have you left it overclocked for a long time before this? That's the reason I quit leaving my system overclocked 24/7; long-term stability became an issue. You may have cooked your CPU or a RAM stick if you weren't religiously watching temps or went with just a little too much voltage for too long.
Thank you. This kind of response is truly helpful. Just exactly what I was looking for. I will grab Memtest right now (again, thanks for supplying a link, also, very helpful). And yes, this particular machine has been over clocked for about a year now.
The PS is a Corsair 750 W and about 3 years old with a 7 year guarantee. Should be no problem there if I need another.
I'll be honest, I have not been monitoring temps right along. This machine has always run flawlessly oc'ed and I am guilty of neglect. I have been watching though, since the issue. All looks very good in that regard, but I'll watch like a hawk now. And off I go to grab the programs you mentioned.
My hat's off to you for your response.:toast:
 
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#12
ONE TICK more voltage

OP already said he wants to delete the other thread

i'm not sure programs can figure this issue out for you, you have to kind of be familiar with your own system, its quirks, known driver issues, known microsoft issues, what you were doing at the time, etc

stressing the ram wont kill it, so that's fine

stressing the cpu & gfx, you better watch your temperatures, & also think about if your power supply is too old/weak/dying

i use intelburnintest for my heavy stress testing, in my overclocking experience it helps me gauge stability pretty quickly, a 5min error in burnin let me play tf2 for a couple hours before a crash or bsod

there is also a chance... that all you need is ONE TICK more voltage in your bios settings for the ram or cpu (or both, or additional ones like chipset)
Thanks for the reply :toast:
 
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#13
My hat's off to you for your response.:toast:
No problem, man. I get called in for this all the time by friends.
 
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#14
Another thought

Then, if that failed, I'd start pulling sticks and test them each, one at a time, to see if they are bad. You may have lost one.
I also forgot to mention, you may want to take a stick that tests good in one slot and try it in the others. You could have a bad slot. And although it's unlikely, if you do find a bad stick, see if you can find another board to test it in, because back in the Socket 775 days the memory controllers were still on the motherboard. (That was the main reason I was fingering the CPU, is that is where the mem controllers are now.) Sometimes sticks were ok with some mobos and bad in others, mostly due to the quirks of the way the BIOS sets the minor timings. Look into if your motherboard has voltage checkpoints and see if you can't sanity test the readings your getting in software. Some motherboards are bad about being off of the voltage they indicate by ±0.1 V or more.
 
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#15
It's working once again...no errors now

If it were me, I would really be looking into memory problems, which are tedious to diagnose. Probably what I'd do first is see if it would pass a round of Memtestx86 http://www.memtest86.com/

Then, if that failed, I'd start pulling sticks and test them each, one at a time, to see if they are bad. You may have lost one.

If I passed memtestx86 I'd then resort to using the IntelBurnTest which is a repackaging of Linpack (better than Prime95, more stressful). http://www.xtremesystems.org/forums/showthread.php?197835-IntelBurnTest-The-new-stress-testing-program Again, one at a time to see if it's one particular stick that the issue.
You could also try Prime95 if you want http://www.mersenne.org/freesoft/

If it locked up during Linpack but not Memtest and it didn't matter which memory sticks you used, then it's probably your CPU or motherboard that's the problem, most likely CPU. Do you have any BIOS updates that you can apply? Your voltages are all correct? I had a Biostar AMD motherboard that gave issues like this and it turned out stock voltages that were in its defaults were too high, and it was over-volting the memory and CPU, causing instability.

Have you left it overclocked for a long time before this? That's the reason I quit leaving my system overclocked 24/7; long-term stability became an issue. You may have cooked your CPU or a RAM stick if you weren't religiously watching temps or went with just a little too much voltage for too long.
I need to be slapped in the head. Where is my mind lately?
I decided to re-seat my ram and found the inside of my computer was pretty dirty. I'm embarrassed.

I took it out to the garage and fired up my air compressor and blew it out good.
Now I am NOT suggesting others do the same. If you are not extremely careful you can do a lot of damage real quick. And air-compressors create moisture in the air. NOT GOOD for electronics. And high pressure will destroy fragile motherboards and other parts in seconds.

I happen to have a very professional rig with inline air drier and moisture filters. This is a commercial rig I own from my past machine building career.

I recommend the layman use canned compressed air, and be careful.
Now understand, I am not a dirty type guy. I am usually anal about cleanliness but I have neglected some things lately as I have been sick for the past year or more. And computers are one of my neglects. I own 7 of them and I have to clean all the rest now.
Ok, sorry for the long wind.
Bottom line is... seems to be ok now.
I pulled the ram to re-seat it and applied new TIM to the cpu.

I ran Prime95 (Torture Test and Benchmark Test) as one of your suggestions for 24 hours and it didn't give me any errors. And temps are a few degrees cooler all the way around.
And I did grab IntelBurnTest, will run it tonight, just to be sure there are no issues.

Once again, thanks to you and everybody else that tried to help me.
:toast:
 
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#16
I ran Prime95 (Torture Test and Benchmark Test) as one of your suggestions for 24 hours and it didn't give me any errors. And temps are a few degrees cooler all the way around.
And I did grab IntelBurnTest, will run it tonight, just to be sure there are no issues.
Making it through 24 hours of Prime means you're most likely ok. I would do an hour of IntelBurnTest and a complete pass of MemTest x86 just to be on the safe side (Prime doesn't stress RAM as much as memtest). If you still have BSODs then you're most likely not chasing a hardware issue. At that point I would suggest looking into some Windows 7 forums and finding their BSOD-specific section and uploading your dump file for their gurus to look at. They could help you far more than I, I'm afraid. TPU may have such a board.

But hopefully you're in the clear. :rockout: