Cannot see/enter BIOS setup in any way

stooovie · Apr 28, 2020

Problem: I can't enter the BIOS setup - the screen is just blank. Windows 10 boots fine. I need to set things that can't be set elsewhere than in BIOS like Virtualization.

HW: Ryzen 9 3900X (so no integrated GPU), mobo Asus x570-p with latest BIOS 1407, GPU Sapphire RX 580 8GB, TV Samsung NU8000 via HDMI

Tried: disabling Fast boot, different HDMI cables, BIOS update, a PC monitor via HDMI and DVI, clearing CMOS, entering BIOS via Windows 10 Advanced boot, moving the GPU to the other PCI-X slot.

Weird: I DID manage to enter BIOS setup like once or twice after I've built the PC. Not since. The most I am able to see is the Asus logo with "Press F2 or Del to enter setup" OR, after clearing CMOS, the AMI BIOS post screen which says "the vga card is not supported by uefi driver".

Any ideas besides a different GPU which is very tricky right now? Thanks!

P4-630 · Apr 28, 2020

Windows 10 - How to enter BIOS configuration? | Official Support | ASUS Global

stooovie · Apr 28, 2020

thanks but no, as I already stated, I tried that: “entering BIOS via Windows 10 Advanced boot.” Not working. Also, I WAS able to press F2 to enter the BIOS even with Fast Boot enabled, I don’t know if that’s normal or not.

StefanM · Apr 28, 2020

Try from a CLI

Code:

shutdown.exe /r /fw /t 1

stooovie · Apr 28, 2020

StefanM said:
Try from a CLI

Code:

shutdown.exe /r /fw /t 1

Unfortunately, blank screen again.

Removing NVMe boot drive did the trick :-o I can see BIOS now

Caring1 · Apr 28, 2020

Was the Graphics card bought used?

stooovie · Apr 29, 2020

Caring1 said:
Was the Graphics card bought used?

Yes it was, is that a problem?

FreddyAk · Dec 31, 2020

Hey there, got the same issue, same with GPU and also work when I remove NVMe driver. I have Gigabyte MoBo

freeagent · Dec 31, 2020

Pull the battery and clear cmos and you should be back in buisness.

FreddyAk · Dec 31, 2020

You sure freeagent it would help ? I bought new MOBO and every other component were new, except GPU. I didnt change anything in BIOS settings except XMP neither did I update BIOS.

Night · Dec 31, 2020

If you're going in to BIOS often you can re-program the reset button to enter BIOS instead of resetting the system under Flex Key option in the BIOS. Shame the motherboard doesn't have DirectKey on it so you could use that, I got it on old Z87 Sabertooth. Should be useful at least for some testing, when you need to enter BIOS a few times in a row, then re-program it back to resetting.

freeagent · Dec 31, 2020

FreddyAk said:
You sure freeagent it would help ? I bought new MOBO and every other component were new, except GPU. I didnt change anything in BIOS settings except XMP neither did I update BIOS.

No I’m not sure to be honest. That had happened to me recently on both Intel and AMD.. kind of weird. I did have an old acer monitor that had an hdmi input that I could use, but couldn’t see the bios using the hdmi port of my GTX 580, but could see it with hdmi on my tv.

HaZe303EliteSWE · Dec 31, 2020

did you play with the TPM settings in anyway?

FreddyAk · Jan 1, 2021

yes I did, nothing changed

bobbybluz · Jan 1, 2021

On Asus boards (and others) you should be able to get into BIOS by tapping delete during startup.

FreddyAk · Jan 1, 2021

I know but I tried mashing delete during startup and didnt work of course

(

bobbybluz · Jan 1, 2021

Try connecting a DVI input monitor if possible.

FreddyAk · Jan 1, 2021

Sadly I can't, I have on monitor just HDMI ports and on GPU HDMI/Display ports

Jetster · Jan 1, 2021

Go old school, ps2 keyboard

Or just take out the boot drive

FreddyAk · Jan 1, 2021

Yea, taking out NVMe drive works, after messing with USB and taking out everything except keyboard/mouse but what if I need to reinstall windows ? Got no idea why this happen.. maybe my GPU take too much power and it need to boot again. I ve got no clue what is going on but hope its not dangerous to compenents

(

Solaris17 · Jan 1, 2021

MAybe take this opportunity TO update the BIOS.

FreddyAk · Jan 1, 2021

Coupe I do thia via windows Gigabyte program or VIA pendrive ?

Caring1 · Jan 2, 2021

FreddyAk said:
Coupe I do thia via windows Gigabyte program or VIA pendrive ?

The Bios should have an update program you can use, just make sure you don't lose power or signal if on wi-fi.

HaZe303EliteSWE · Jan 10, 2021

have you tried to reset it with the 2pin clear cmos?
s

StrikerRocket · Feb 25, 2021

Hi!
Had the same problem just this morning with my new monitor MSI MAG274QRF-QD and an "old" GTX 1080... you need to run this NVIDIA tool under windows:

NVIDIA Graphics Firmware Update Tool for DisplayPort 1.3 and 1.4 Displays

Download English (U.S.) drivers for NVIDIA hardware - , , ,

www.nvidia.com

It will determine wether your graphics card needs updating, and update Display Port behaviour accordingly, and then problem gone, without activating or changing anything in Bios.
Previously, the solution was to activate CSM or put it in Auto mode if I'm not mistaken.

Hope this helps, solved the issue for me. It also depends on the mobo BIOS and monitor, since it worked perfectly with my old monitor (Asus PA279Q), and problem showed up when I change my monitor 3 days ago.

System Name	AlderLake
Processor	Intel i7 12700K P-Cores @ 5Ghz
Motherboard	Gigabyte Z690 Aorus Master
Cooling	Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory	32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s)	MSI RTX 2070 Super Gaming X Trio
Storage	Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s)	23.8" Dell S2417DG 165Hz G-Sync 1440p
Case	Be quiet! Silent Base 600 - Window
Audio Device(s)	Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply	Seasonic Focus Plus Gold 750W
Mouse	Logitech MX Anywhere 2 Laser wireless
Keyboard	RAPOO E9270P Black 5GHz wireless
Software	Windows 11
Benchmark Scores	Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock

System Name	Acer Nitro 5 (AN515-45-R715)
Processor	AMD Ryzen 9 5900HX
Motherboard	AMD Promontory / Bixby FCH
Cooling	Acer Nitro Sense
Memory	32 GB
Video Card(s)	AMD Radeon Graphics (Cezanne) / NVIDIA RTX 3080 Laptop GPU
Storage	WDC PC SN530 SDBPNPZ
Display(s)	BOE CQ NE156QHM-NY3
Software	Windows 11 beta channel

System Name	H7 Flow 2024
Processor	AMD 5800X3D
Motherboard	Asus X570 Tough Gaming
Cooling	Custom liquid
Memory	32 GB DDR4
Video Card(s)	Intel ARC A750
Storage	Crucial P5 Plus 2TB.
Display(s)	AOC 24" Freesync 1m.s. 75Hz
Mouse	Lenovo
Keyboard	Eweadn Mechanical
Software	W11 Pro 64 bit

System Name	Step_sis Rodeo
Processor	AMD R9 9900X @ booost
Motherboard	Asus Strix X670E-F
Cooling	Thermalright Frost Commander 140, TY-143. T30
Memory	2x 16GB Lexar Ares @ 6200 28-36-36-68 1.45v
Video Card(s)	Zotac 4070 Ti Trinity OC @ 3045/1500
Storage	WD SN850 1TB, SN850X 2TB, 2x SN770 1TB
Display(s)	LG 50UP7100
Case	Asus ProArt PA602
Audio Device(s)	JBL Bar 700
Power Supply	Seasonic Vertex GX-1000, Monster HDP1800
Mouse	Logitech G502 Hero
Keyboard	Logitech G213
VR HMD	Oculus 3
Software	Yes
Benchmark Scores	Yes

Processor	Intel i7 4770k
Motherboard	ASUS Sabertooth Z87
Cooling	BeQuiet! Shadow Rock 3
Memory	Patriot Viper 3 RedD 16 GB @ 1866 MHz
Video Card(s)	XFX RX 480 GTR 8GB
Storage	1x SSD Samsung EVO 250 GB 1x HDD Seagate Barracuda 3 TB 1x HDD Seagate Barracuda 4 TB
Display(s)	AOC Q27G2U QHD, Dell S2415H FHD
Case	Cooler Master HAF XM
Audio Device(s)	Magnat LZR 980, Razer BlackShark V2, Altec Lansing 251
Power Supply	Corsair AX860
Mouse	Razer DeathAdder V2
Keyboard	Razer Huntsman Tournament Edition
Software	Windows 10 Pro x64

Cannot see/enter BIOS setup in any way

stooovie

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P4-630

stooovie

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StefanM

stooovie

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Caring1

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FreddyAk

freeagent

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FreddyAk

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HaZe303EliteSWE

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FreddyAk

Caring1

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StrikerRocket

NVIDIA Graphics Firmware Update Tool for DisplayPort 1.3 and 1.4 Displays

System Name	Ryzen H20 Super Duper Looper Cooler Gaming King of the HILL PC
Processor	Ryzen x1700 @4.0ghz
Motherboard	Asus Prime X370-Pro
Cooling	DIY Water Loop CPU only
Memory	Corsair 3000mhz 16-16-16-35-1 DDR4 16GB
Video Card(s)	Asus 2070 RTX Super Dual Series
Storage	3xSSD (480GB, 250GB, 120GB) & 1 HDD 3TB & 1 SSHD 2TB (Seagate both)
Display(s)	4K HDTV & 27" 1080P LCD & HTC Vive VR
Case	Phanteks Eclipse P400
Audio Device(s)	Soundblaster X
Power Supply	Corsair TX850
Mouse	Logitech G502
Keyboard	Logitech &Corsair
Software	Windows 10

System Name	"The black one in the dining room" / "The Latest One"
Processor	Intel Xeon E5 2699 V4 22c/44t / i9 14900K @6GHz
Motherboard	Asus X99 Deluxe / ASRock Z790 Taichi
Cooling	Arctic Liquid Freezer II 240 w/4 Silverstone FM121 fans / Arctic LF II 280 w 4 Silverstone FHP141's
Memory	64GB G.Skill Ripjaws V DDR4 2400 (8x8) / 96GB G.Skill Trident Z5 DDR5 6800
Video Card(s)	EVGA RTX 1080 Ti FTW3 / Asus Tuff OC 4090 24GB
Storage	Samsung 970 Evo Plus, 1TB Samsung 860, 4 Western Digital 2TB / 2TB Solidigm P44 Pro & more.
Display(s)	43" Samsung 8000 series 4K / 65" Hisense U8N 4K
Case	Modded Corsair Carbide 500R / Modded Corsair Graphite 780 T
Audio Device(s)	Asus Xonar Essence STX/ Asus Xonar Essence STX II
Power Supply	Corsair AX1200i / Seasonic Prime GX-1300
Mouse	Logitech Performance MX, Microsoft Intellimouse Explorer 3.0
Keyboard	Logitech K750 Solar, Logitech K800
Software	Win 10 IoT Enterprise LTSC 2021 / Win 11 IoT Enterprise IoT LTSC 24H2
Benchmark Scores	https://www.passmark.com/baselines/V11/display.php?id=202122048229 (before upgrades)

System Name	Juliette // My HTPC
Processor	Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard	ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling	Noctua NH-U12 Black // Stock
Memory	Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s)	ASUS RTX4070 OC// ASUS RTX 4060 OC
Storage	Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s)	ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case	Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s)	Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply	Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse	G903 and a Master Mouse MM710/No mouse, MS game copntroller
Keyboard	EVGA / Logitech K400
Software	Windows 11 Pro // Windows 10 Pro

System Name	RogueOne
Processor	Xeon W9-3495x
Motherboard	ASUS w790E Sage SE
Cooling	SilverStone XE360-4677
Memory	128gb Gskill Zeta R5 DDR5 RDIMMs
Video Card(s)	MSI SUPRIM Liquid 5090
Storage	1x 2TB WD SN850X \| 2x 8TB GAMMIX S70
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Keyboard	Wooting 80 HE White, Gateron Jades
VR HMD	Quest 3
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