- Joined
- Nov 25, 2013
- Messages
- 18 (0.00/day)
- Location
- Spain
| Processor | AMD FX 6350 @ 4.2 GHz |
|---|---|
| Motherboard | Gigabyte GA-970A-UD3 rev 1.2 |
| Cooling | CM Hyper TX3 Evo |
| Memory | Kingston HyperX blue 2x4GB DDR3 1600MHz |
| Video Card(s) | Sapphire HD7950 3GB DDR5 OC with Boost Vapor-X 1150/1425 |
| Storage | Seagate Barracuda 1TB SATA3 64MB (7200.14) |
| Display(s) | BenQ XL2410T 120Hz |
| Case | Zalman Z9 Plus |
| Audio Device(s) | Asus Xonar DG |
| Power Supply | OCZ Modxstream-Pro 700W |
| Mouse | Zowie Ec1Evo |
| Keyboard | CM Storm QuickFire Ultimate |
| Software | Windows 8.1 64-Bit |
I'll try to make this as short as I can, but it will probably still turn too long for some, so sorry and np if you tl;dr.
I have a malfunctioning (slow performance, long response times, I/O errors, freezes) 1TB Barracuda 7200.14 HDD (with serial number S1D4FMP3) with 'barely' 15K hours of usage. Before buying a new one, I want to make sure this one can't be fixed, due to income issues.
I first tried using Seatools for DOS to fix some of the errors the long test had found, which it did fix, but that didn't help. Then I performed a low level format and when I saw this failed to fix the issue too, I tried swapping IDE and SATA cables, but that didn't help either.
My last hope was to update its firmware (if you know of any other methods to try and fix the HDD, please tell me). The current one it has is CC4B and typing in its serial number at the Seagate website it told me to download FW CC4H. I first downloaded the windows .exe version as I have a spare HDD I'm running on now; followed the fw loading instructions, but it didn't even start the procedure once it rebooted the pc. Then I tried booting from CD with the .iso image provided by Seagate but it also failed:
http://i.imgur.com/dzyltNi.jpg
stating 'Model matched but firmware version is not compatible'.
Now, I tried googling this message, but didn't find any helpful results (there were some, but they were left unresolved or the solutions given corresponded to other HDDs) and others were in languages I do not speak (not that good at russian, for instance). Then I proceeded to send tickets to Seagate support, but 3 responses later I've only received automated/bot responses ("download CC4H, see if that helps!", "unfortunately, you cannot return to a previous firmware version", stuff like that).
Here's a Crystal Disk Info pic I took with my phone (therefore, sorry for potato quality) when it still didn't take it like 10 minutes to boot up Windows:
http://i.imgur.com/4K3hb3o.jpg
I'm not that familiar with CrystalDiskInfo, so I don't know how to 'read' those errors.
When I still had the patience to wait and hadn't realized I could use my secondary HDD meanwhile, the faulty one used to take a long while to boot up Windows, or load anything for that matter (say, recognize I had typed a letter). After like 30 minutes of usage it would enter some kind of loop and I used to hear *click*, *click*, *click* each of them every 10 seconds or so until I'd shut it down. If I would boot up the pc immediately again, the sound persisted and OS wouldn't boot, unless I waited with it turned off for 15 minutes or so.
For example, a clean Windows install didn't fix this issue, and I do not have these problems with my secondary HDD.
I know this is most likely dead already, just want to be 100% sure it's not salvageable in any way before buying a new one :/ And one way of doing so would be to install the new FW, which I can't.
pd: I posted this on reddit, received 2 responses, one of them saying that due to clicks it's most likely dead, but I'd like to hear more opinions, so posting it here
Thanks in advance to anyone willing to try to help.
I have a malfunctioning (slow performance, long response times, I/O errors, freezes) 1TB Barracuda 7200.14 HDD (with serial number S1D4FMP3) with 'barely' 15K hours of usage. Before buying a new one, I want to make sure this one can't be fixed, due to income issues.
I first tried using Seatools for DOS to fix some of the errors the long test had found, which it did fix, but that didn't help. Then I performed a low level format and when I saw this failed to fix the issue too, I tried swapping IDE and SATA cables, but that didn't help either.
My last hope was to update its firmware (if you know of any other methods to try and fix the HDD, please tell me). The current one it has is CC4B and typing in its serial number at the Seagate website it told me to download FW CC4H. I first downloaded the windows .exe version as I have a spare HDD I'm running on now; followed the fw loading instructions, but it didn't even start the procedure once it rebooted the pc. Then I tried booting from CD with the .iso image provided by Seagate but it also failed:
http://i.imgur.com/dzyltNi.jpg
stating 'Model matched but firmware version is not compatible'.
Now, I tried googling this message, but didn't find any helpful results (there were some, but they were left unresolved or the solutions given corresponded to other HDDs) and others were in languages I do not speak (not that good at russian, for instance). Then I proceeded to send tickets to Seagate support, but 3 responses later I've only received automated/bot responses ("download CC4H, see if that helps!", "unfortunately, you cannot return to a previous firmware version", stuff like that).
Here's a Crystal Disk Info pic I took with my phone (therefore, sorry for potato quality) when it still didn't take it like 10 minutes to boot up Windows:
http://i.imgur.com/4K3hb3o.jpg
I'm not that familiar with CrystalDiskInfo, so I don't know how to 'read' those errors.
When I still had the patience to wait and hadn't realized I could use my secondary HDD meanwhile, the faulty one used to take a long while to boot up Windows, or load anything for that matter (say, recognize I had typed a letter). After like 30 minutes of usage it would enter some kind of loop and I used to hear *click*, *click*, *click* each of them every 10 seconds or so until I'd shut it down. If I would boot up the pc immediately again, the sound persisted and OS wouldn't boot, unless I waited with it turned off for 15 minutes or so.
For example, a clean Windows install didn't fix this issue, and I do not have these problems with my secondary HDD.
I know this is most likely dead already, just want to be 100% sure it's not salvageable in any way before buying a new one :/ And one way of doing so would be to install the new FW, which I can't.
pd: I posted this on reddit, received 2 responses, one of them saying that due to clicks it's most likely dead, but I'd like to hear more opinions, so posting it here
Thanks in advance to anyone willing to try to help.
