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[Charlie D] Intel's recall explanation doesn't hold any water

qubit

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HATS OFF TO Intel for pulling one of the most devious PR spin and coverups of the year with their chipset problems explanation. While it may be a desperate and masterful obfuscation job, if you poke a little under the surface, you can see how badly they screwed up, and how little of the truth actually came out.

Updated: Tuesday, February 1, 2011 Bottom of the article

To say I don't buy the explanation that Intel provided is understating the issue immensely, only the level of the coverup is still somewhat vague. The reason isn't that it doesn't make sense, but once you start looking at questions about how and why, things fall apart. One complicating factor might be explainable, a dozen, not a chance. The list is far closer to a dozen than one.

Lets start with the problem, Lars wrote it up, but a few more things have come to light since. Short story, the Cougar Point chipset has a problem with slow failures on the SATA-3 ports, but not on the SATA-6 ports. This means ports 0-1 are just fine, but ports 2-5 are quite possibly hosed. The overwhelming majority of PCs will never use more than 2 SATA ports, so even if you have an affected board, chances are that you will never notice.

More encouraging for Intel, the number of laptops out there that use more than two SATA ports, either internally or externally, is just about zero. If a laptop maker is going to use two SATA ports, they will obviously use the 6Gbps ones. It is questionable if those ports are even available on some laptop SKUs, so it would be surprising if laptops were affected by this in large numbers.

That is where the good stuff tends to end, and the fishy explanations, or lack thereof, begin. Lets start with the problem itself. The SATA-3 ports will slowly start to degrade over time, and the error rate will grow until the link dies, and there is no recovery. This is supposed to hit 5-15% of the chipsets, and it is pretty random as to which ones will die.

WARNING! This is a standard Charlie D rant, but he's probably got a couple of good points in there worth thinking about. At least he's not bashing nvidia for a change.

Discuss this but please no flaming! :toast:

Read the rest
 
I don`t see the contradiction with intel`s statement
 
i think what charlie is saying is that 'why dont they just let people RMA them as they fail, why do a mass recall'
 
Intel's explanation makes perfect sense. It is not a conspiracy--just a mistake on their part. They overvolted one single transistor in the chipset that can/will cause SATA3 ports to fail with use. The more they get used, the more likely they are to fail. It is not a recall. They will replace motherboards as necessary when/if they fail.
 
I don`t see the contradiction with intel`s statement

Can I make a confession? I only read a bit of it, because I was at work and it goes on for miles. :laugh: You're probably right.

At least Intel haven't tried to stitch people up by fobbing people off with faulty parts like nvidia did, so there's no bumpgate here. Really that's all that matters and is one of the reasons that I have confidence in buying Intel products.

The fine details of the problem, who said what, when and with what facial expression, journalists can ponder over in articles like this, lol.
 
its just charlie making mountains out of molehills again.


he cant see how its just as simple as they say it is, and that intel want to remove any future doubts about their products - would YOU buy a laptop or desktop mobo, not knowing if it has the fix or not? this way, everyone buying a new board knows they get a fixed one.
 
Maybe Intel could sell off these effected motherboards to crunchers/folders with a steep discount! Only two ports at most are needed to setup and keep them running.
 
Maybe Intel could sell off these effected motherboards to crunchers/folders with a steep discount! Only two ports at most are needed to setup and keep them running.

That's true and would be fair. However, then you'd get some unscrupulous tossers selling them on as good boards and at a profit to unsuspecting punters. The complaints would start flooding in and Intel would unfairly get a bad rap.

So, to protect it's reputation, Intel must recall all the boards and destroy them. Shame, but there it is. :ohwell:
 
I don't get what Charlie is saying. Something along the lines of "why is Intel doing a mass recall if not much people is going to be affected by the problem?" Next logical step is to conclude that Intel screw up somewhere too, but he only hinted that in the article. I read the last paragraph of the article, and he was going on about how the cost of the recall is a lot. Personally, I think $300 million is just pocket change for a company with net profit of over $3 Billion.
 
Very interesting read about a man named Charlie. Can we please stop giving this guy so much press.

http://directmag.com/magill/0729-charlie-demerjian-response-spammer-suicide/

Nutcases can make for interesting reading... so yes, at least some of Charlie's articles are worth discussing IMO and that's when I post about them. You don't have to participate in this thread if it isn't to your liking. No one's forcing you and no one will take any offense. :toast:

I remember that article that you're article points to. It was indeed very bad of Charlie. I dunno WTF got over him on that one and I did a double take. I've not seen another one quite like that, though.
 
Nutcases can make for interesting reading... so yes, at least some of Charlie's articles are worth discussing IMO and that's when I post about them. You don't have to participate in this thread if it isn't to your liking. No one's forcing you and no one will take any offense. :toast:

I remember that article that you're article points to. It was indeed very bad of Charlie. I dunno WTF got over him on that one and I did a double take. I've not seen another one quite like that, though.


You are right. I just don't understand why this single guy who writes about the wrongs of every company in the computer biz, gets so much press on this site. I mean I would much rather hear Wizz's take on many of these issues.

Has the guy ever written a positive article ever?
 
You are right. I just don't understand why this single guy who writes about the wrongs of every company in the computer biz, gets so much press on this site. I mean I would much rather hear Wizz's take on many of these issues.

Has the guy ever written a positive article ever?

I don't think he gets all that much press. He just sticks out more, lol. Yeah, W1zz's take would certainly be more valuable - and balanced.

He has written "positive" articles, usually fawning or apologizing for AMD/ATI. I can't be bothered to post about these as they're boring.
 
I am going to enjoy my SB as I know I will get a shiny new board when the time comes..
I think Intel did the exact right thing.
 
WARNING! This is a standard Charlie D rant, but he's probably got a couple of good points in there worth thinking about. At least he's not bashing nvidia for a change.

Discuss this but please no flaming! :toast:

Read the rest

is it just me or did that one paragraph give anyone else a headache? very poorly written and obviously ranting. I'm sorry but real facts rarely make their way into such rants.
 
but if Charlie didn't rant about stuff, how would he get his quotes snipped and put on other web sites?
 
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I read some where on one of these articles that the problem does not affect the Marvell SATA controller, is this true or does it affect all of them?
 
I read some where on one of these articles that the problem does not affect the Marvell SATA controller, is this true or does it affect all of them?

Well, Marvell is not a part of standard Intel chipset for SB. It's just a 3rd party vendor. Of course, it has nothing to do with Intel's recall.

Marvell SATA controller has no design flaw on them. Intel's (SATA2) controller does.

Charlie D, the biggest crybaby on the net. And a crown in reality.
 
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