Computer freeze up when running Photoshop CC

Williamhdc · Jun 23, 2017

Hi,
I originally posted this same problem a few days ago, and thought the problem was resolved, but it is back again.

I am using a HP Pavalon with 16 GB (edit) of RAM which is running Windows 10 with the latest update.

Normally the computer runs fine. However, when running Photoshop CC, after about 1/2 hour or so, the program stops working. I found that if I open the "Task Manager" and click on the "Performance" tab, I will see that the CPU is peaked out at 100% utilization. It immediately drops way down, and I can then proceed using Photoshop.

Once this starts to happen, it happens quite almost every time I try to do a new task in Photoshop. I have to go through the above procedure to get Photoshop to respond again.

I am using the most recent update of Photoshop CC.

Has anyone run into this problem, or does anyone have any suggestions on how to fix the problem?
Thanks !!!

micropage7 · Jun 23, 2017

Really? Have you checked it by using antivirus before
Freezing could be from how big your file that you work on PS
Try to stop some apps that run on background when you run PS then try again, i think it's not from PS but from other apps that makes your pc freezing

pigulici · Jun 23, 2017

Try to disable the use of gpu, from Ps options. What it is the model of laptop, btw?

ozkisses · Jun 23, 2017

I have had similar, and sometimes it is the small things. Not saying it will work for everyone but I turned off firewall when working on PS (after I updated drivers, which I thought helped in the first instance) which worked for me. Good luck

DeathtoGnomes · Jun 23, 2017

does just Photoshop stop working, or the whole computer/laptop freeze up?

System Name	micropage7
Processor	Intel Xeon X3470
Motherboard	Gigabyte Technology Co. Ltd. P55A-UD3R (Socket 1156)
Cooling	Enermax ETS-T40F
Memory	Samsung 8.00GB Dual-Channel DDR3
Video Card(s)	NVIDIA Quadro FX 1800
Storage	V-GEN03AS18EU120GB, Seagate 2 x 1TB and Seagate 4TB
Display(s)	Samsung 21 inch LCD Wide Screen
Case	Icute Super 18
Audio Device(s)	Auzentech X-Fi Forte
Power Supply	Silverstone 600 Watt
Mouse	Logitech G502
Keyboard	Sades Excalibur + Taihao keycaps
Software	Win 7 64-bit
Benchmark Scores	Classified

Processor	i7-9700
Motherboard	Gigabyte Z390 AORUS PRO
Memory	32GB DDR4
Video Card(s)	msi 1080
Storage	Samsung SSD 850 pro 2TB+1tb hdd 7200rpm+ 1tb 970pro
Software	Mageia 6 + Windows 10

System Name	deluge pro
Processor	Intel Core i7 6850K Six Core OVERCLOCKED
Motherboard	Gigabyte GA-X99-Designare EX Rev 1.0 (Intel X99 ATX DDR4)
Cooling	Corsair Hydro H60 Rev2 Liquid Cooling System
Memory	Crucial 32GB DDR4-2400
Video Card(s)	NVIDIA GeForce GTX 1080 8GB
Storage	500GB Samsung 850 EVO SATA SSD
Display(s)	31.5 Samsung u32E850R 3850R 3840x2160 ^)HZ 4ms
Case	Fractal Design Arc Midi R2 (black w/window)
Audio Device(s)	Realtek ALC 1150
Power Supply	EVGA SuperNOVA P2 1000W
Mouse	Logitech Wireless Marathon
Keyboard	Das mechanical keyboard 4 Professional
Software	Windows 10 Pro 64-bit

System Name	Dumbass
Processor	AMD Ryzen 7800X3D
Motherboard	ASUS TUF gaming B650
Cooling	Artic Liquid Freezer 2 - 420mm
Memory	G.Skill Sniper 32gb DDR5 6000
Video Card(s)	GreenTeam 4070 ti super 16gb
Storage	Samsung EVO 500gb & 1Tb, 2tb HDD, 500gb WD Black
Display(s)	1x Nixeus NX_EDG27, 2x Dell S2440L (16:9)
Case	Phanteks Enthoo Primo w/8 140mm SP Fans
Audio Device(s)	onboard (realtek?) - SPKRS:Logitech Z623 200w 2.1
Power Supply	Corsair HX1000i
Mouse	Steeseries Esports Wireless
Keyboard	Corsair K100
Software	windows 10 H
Benchmark Scores	https://i.imgur.com/aoz3vWY.jpg?2

Computer freeze up when running Photoshop CC

Williamhdc

New Member

micropage7

pigulici

ozkisses

DeathtoGnomes