• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Computer Won't Reboot - AMD Data Change...Updata New Data to DMI

Knowmadic

New Member
Joined
Mar 28, 2013
Messages
5 (0.00/day)
All was going good last night and then I got a message pop up that said ShockWave had crashed and I was alright with that so I simply restarted my computer. Upon restarting my computer I've been stuck at my screen saying "Verifying DMI Pool Data""AMD Data Change... Update New Data to DMI" and I've already tried reseting CMOS by taking out the battery, tried installing a fresh Windows 7 install to no avail. Sucked up the loss and reformatted my HDD and still got stuck at this screen. What should my next move be?
 
Joined
May 9, 2011
Messages
1,980 (0.39/day)
Location
Mainland Britain
System Name H2o Box
Processor Intel(R) Xeon e5-2690 v2 Stock 3.300 GHz stock
Motherboard MSI X79A-G43 Plus (MS-7760) v3
Cooling CPU EK & Phobya G-Changer 360 V2.0 RAD H2o VGA "AlphaCool M18" Hybrid [pump replaced 18/8/21]
Memory G.Skill TridentX 16Gb 11-12-12-32 2T @ 1866Mhz [locked]
Video Card(s) Zotac GTX 1080ti AMP EXTREME
Storage HyperX Fury 120GB & Savage 480GB SSD, Seagate 250GB,250GB 7200rpm Kingston 64GB SSD
Display(s) Asus TUF Gaming VG32VQR 2560*1440 165Hz VA Panel
Case Corsair O-800D
Audio Device(s) Creative Sound Blaster X-Fi Titanium Fatal1ty Pro
Power Supply Be Quiet! [Dark Power Pro 11] 1200W CM replaced [7-4-2017]
Mouse Zelotes T-90
Keyboard K66 Mechanical US Layout
Software Win 10 Pro 64Bit v 20H2 / OS [build 19043.1237] WFEP 120.2212.3530.0
Hi

-reseat CPU [clear cmos while cpu is removed]

-boot system with minimal hardware: mobo, cpu & cpu cooler, one stick of RAM in DIMM_1, vga card

-Power down and switch off PSU [wait a few minutes] add one item at a time back to the PC build, repeat process

-swapout hdd data cables
-if spare hdd available test with this

atb (all the best)

Law-II
 
Joined
Sep 21, 2010
Messages
46 (0.01/day)
Location
Bali Indonesia
System Name New Comer...
Processor i7 3770k + fx6300
Motherboard Sabertooth z77 + GA 970 D3
Cooling Noctua NH-D14 + Thermolab Baram
Memory 2x4gb Ripjaws + 2x4gb Vengeance
Video Card(s) HIS 7950 + HIS 7770
Storage M4 ssd + 2x1tb Caviar Blue
Display(s) Samsung BX2450 24"
Case Stryker + Antec 900
Audio Device(s) OnBoard
Power Supply Seasonic p760 + Seasonic M12II-520
Software Windows 7 Ultimate 64
Try updating your bios...
 
Joined
Nov 11, 2012
Messages
619 (0.14/day)
Hi

-reseat CPU [clear cmos while cpu is removed]

-boot system with minimal hardware: mobo, cpu & cpu cooler, one stick of RAM in DIMM_1, vga card

-Power down and switch off PSU [wait a few minutes] add one item at a time back to the PC build, repeat process

-swapout hdd data cables
-if spare hdd available test with this

atb (all the best)

Law-II

Couldn't have said it better myself.

Other things:
* Reseat RAM
* Put RAM into different slots
* Put in only one RAM at a time and try (to eliminate potentially faulty RAM - if all aren't broken)

Potential issues:
* Bad CPU
* Bad PSU
* Problem with power button not plugged in/not plugged in correctly
* Bad HDD
* Faulty HDD
* Faulty cables
* Bad MOBO
* Blown MOBO
* CMOS battery dead
 

Knowmadic

New Member
Joined
Mar 28, 2013
Messages
5 (0.00/day)
Tried above fixes to no avail. Swapped RAM around and singled them out but no give. No spare HDD to test unfortunately
 

Aquinus

Resident Wat-man
Joined
Jan 28, 2012
Messages
13,199 (2.73/day)
Location
Concord, NH, USA
System Name Apollo
Processor Intel Core i9 9880H
Motherboard Some proprietary Apple thing.
Memory 64GB DDR4-2667
Video Card(s) AMD Radeon Pro 5600M, 8GB HBM2
Storage 1TB Apple NVMe, 2TB external SSD, 4TB external HDD for backup.
Display(s) 32" Dell UHD, 27" LG UHD, 28" LG 5k
Case MacBook Pro (16", 2019)
Audio Device(s) AirPods Pro, Sennheiser HD 380s w/ FIIO Alpen 2, or Logitech 2.1 Speakers
Power Supply Display or Thunderbolt 4 Hub
Mouse Logitech G502
Keyboard Logitech G915, GL Clicky
Software MacOS 15.3.1
Every time my BIOS has gotten stuck at this point during boot it tends to be an added device that's causing chaos. It could be an add-on card, hard drive (which in turn would make the controller act up,) , or even a USB device.

Run as little connected to your machine. Even try swapping out the video card if you have another to test with. DMI (desktop management interface, not to be confused with Intel's Direct Media Interface, is used to manage components on a computer, so a component on your machine could be acting up.

A good example of this was when I put a failed (very failed, as in the HDD controller itself was borked,) and when I restarted my machine it got hung up on DMI.

You should test all hardware connected to the motherboard other than memory and CPU. More often than not CPU/Memory problems will crop up before you get to DMI errors.

---

Personally, I would take the hard drive out and try turning the machine off and see if the boot process gets through verifying DMI pool data, despite not having an OS to boot from.
 
Joined
May 14, 2009
Messages
2,132 (0.37/day)
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
Sounds like drive may be bad
 

Knowmadic

New Member
Joined
Mar 28, 2013
Messages
5 (0.00/day)
I don't even make it to the Windows splash screen. I just get held up at the black device listing screen. I've tried reinstalling windows but it gets stuck at the same screen. I originally thought it was a software issue too.
 

Aquinus

Resident Wat-man
Joined
Jan 28, 2012
Messages
13,199 (2.73/day)
Location
Concord, NH, USA
System Name Apollo
Processor Intel Core i9 9880H
Motherboard Some proprietary Apple thing.
Memory 64GB DDR4-2667
Video Card(s) AMD Radeon Pro 5600M, 8GB HBM2
Storage 1TB Apple NVMe, 2TB external SSD, 4TB external HDD for backup.
Display(s) 32" Dell UHD, 27" LG UHD, 28" LG 5k
Case MacBook Pro (16", 2019)
Audio Device(s) AirPods Pro, Sennheiser HD 380s w/ FIIO Alpen 2, or Logitech 2.1 Speakers
Power Supply Display or Thunderbolt 4 Hub
Mouse Logitech G502
Keyboard Logitech G915, GL Clicky
Software MacOS 15.3.1
Start the computer in safe mode, uninstall shockwave. There is no need to to do any of the above suggestions. It is a software problem. You may have to re install windows.

If he is getting stuck at verifying DMI pool data, that means his BIOS isn't finishing the POST process before it's hanging up. Although I'm confused now because he said he tried re-installing windows which would indicate that the machine is getting through the entire POST process.

I'm confused now. I think we need a better, more descriptive version of what exactly is happening.

Maybe a full step by step process of what is happening?
 
Joined
May 14, 2009
Messages
2,132 (0.37/day)
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
If he is getting stuck at verifying DMI pool data, that means his BIOS isn't finishing the POST process before it's hanging up. Although I'm confused now because he said he tried re-installing windows which would indicate that the machine is getting through the entire POST process.

I'm confused now. I think we need a better, more descriptive version of what exactly is happening.

Maybe a full step by step process of what is happening?

I edited my post after reading the thread. I agree. it sounds like a hardware problem may drive like I mentioned.
 

Knowmadic

New Member
Joined
Mar 28, 2013
Messages
5 (0.00/day)
When I do boot from CD it allows me to use my install disk to try formatting HDD and installing windows. I tried booting without HDD attached and since there is no HDD in it goes to second boot device which is CD and says "Disk Boot Failure - Insert system disk and press enter". I'm feeling like the HDD is bad?
 
Joined
May 14, 2009
Messages
2,132 (0.37/day)
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
When I do boot from CD it allows me to use my install disk to try formatting HDD and installing windows. I tried booting without HDD attached and since there is no HDD in it goes to second boot device which is CD and says "Disk Boot Failure - Insert system disk and press enter". I'm feeling like the HDD is bad?

Bingo. My guess.:toast:

See if you could borrow someones drive and see what shakes out or put your drive in another system.
 

Aquinus

Resident Wat-man
Joined
Jan 28, 2012
Messages
13,199 (2.73/day)
Location
Concord, NH, USA
System Name Apollo
Processor Intel Core i9 9880H
Motherboard Some proprietary Apple thing.
Memory 64GB DDR4-2667
Video Card(s) AMD Radeon Pro 5600M, 8GB HBM2
Storage 1TB Apple NVMe, 2TB external SSD, 4TB external HDD for backup.
Display(s) 32" Dell UHD, 27" LG UHD, 28" LG 5k
Case MacBook Pro (16", 2019)
Audio Device(s) AirPods Pro, Sennheiser HD 380s w/ FIIO Alpen 2, or Logitech 2.1 Speakers
Power Supply Display or Thunderbolt 4 Hub
Mouse Logitech G502
Keyboard Logitech G915, GL Clicky
Software MacOS 15.3.1
You could also use a Ubuntu Live CD and plop the following into a terminal and provide us the SMART output:

Code:
sudo aptitude install smartmontools
sudo smartctl -a /dev/sda

When I do boot from CD it allows me to use my install disk to try formatting HDD and installing windows. I tried booting without HDD attached and since there is no HDD in it goes to second boot device which is CD and says "Disk Boot Failure - Insert system disk and press enter". I'm feeling like the HDD is bad?

Unless you have another disk plugged in and it's booting from the wrong disk. This includes flash drives or any USB media including any drive connected to SATA.

More often than not, a failing drive will cause chaos when you try to install Windows not just after.
 

Knowmadic

New Member
Joined
Mar 28, 2013
Messages
5 (0.00/day)
Looks like a bad HDD. Picked up a cheapie from Walmart as a temporary fix and it's loading everything now. Time to start over though haha
 

Aquinus

Resident Wat-man
Joined
Jan 28, 2012
Messages
13,199 (2.73/day)
Location
Concord, NH, USA
System Name Apollo
Processor Intel Core i9 9880H
Motherboard Some proprietary Apple thing.
Memory 64GB DDR4-2667
Video Card(s) AMD Radeon Pro 5600M, 8GB HBM2
Storage 1TB Apple NVMe, 2TB external SSD, 4TB external HDD for backup.
Display(s) 32" Dell UHD, 27" LG UHD, 28" LG 5k
Case MacBook Pro (16", 2019)
Audio Device(s) AirPods Pro, Sennheiser HD 380s w/ FIIO Alpen 2, or Logitech 2.1 Speakers
Power Supply Display or Thunderbolt 4 Hub
Mouse Logitech G502
Keyboard Logitech G915, GL Clicky
Software MacOS 15.3.1
Looks like a bad HDD. Picked up a cheapie from Walmart as a temporary fix and it's loading everything now. Time to start over though haha

Still worth checking it just to make sure. It would be a shame if it wasn't the hard drive and you tossed it.
 
Top