Crappy Gigabyte support

[mab1376]

I just want to order some special screws for my motherboard and just to get a response they're saying 2 days, see below:

Answer - 1127345
Answer : Please do check your junk mail box as well and allow up to 2 business days for an response
Question - 1127345


From : Mark
Sent : 9/7/2011 22:46
Question : I still haven't heard back from them, is there anyway you can initiate this from your end?

i sent the email from ******@gmail.com shortly after the response I received yesterday.


Answer - 1126300
Answer : Dear Customer,

Please contact our service department via email to assist you on availability

( services@gigabyteusa.com )
Question - 1126300


From : Mark
Sent : 9/5/2011 13:36
Question : I need to order replacement screws for the hybrid silentpipe module.

example pics can be seen here: http://benchmarkreviews.com/index.p...sk=view&id=257&Itemid=69&limit=1&limitstart=8

please let me know how i can order these screws.