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Crappy Gigabyte support

Oct 11, 2006
1,027 (0.19/day)
System Name My Current Desktop
Processor i7 6700k
Motherboard Gigabyte Z170X-Gaming 7
Cooling Corsair H80i v2
Memory 16GB Kingston HyperX Savage 2666 CL13
Video Card(s) RTX 3090 FE
Storage Samsung 970 EVO 500GB
Display(s) Dell S2716DGR 27" TN 1440p
Case Corsair 760T White
Audio Device(s) Schiit Bifrost2
Power Supply Corsair AX860i
Mouse Razer Basilisk
Keyboard Corsair K70 RGB LUX
Software Win 10 Pro 1903 x64
I just want to order some special screws for my motherboard and just to get a response they're saying 2 days, see below:

Answer - 1127345
Answer : Please do check your junk mail box as well and allow up to 2 business days for an response
Question - 1127345

From : Mark
Sent : 9/7/2011 22:46
Question : I still haven't heard back from them, is there anyway you can initiate this from your end?

i sent the email from ******@gmail.com shortly after the response I received yesterday.

Answer - 1126300
Answer : Dear Customer,

Please contact our service department via email to assist you on availability

( services@gigabyteusa.com )
Question - 1126300

From : Mark
Sent : 9/5/2011 13:36
Question : I need to order replacement screws for the hybrid silentpipe module.

example pics can be seen here: http://benchmarkreviews.com/index.p...sk=view&id=257&Itemid=69&limit=1&limitstart=8

please let me know how i can order these screws.