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Data recovery?! broken Maxtor disk

Discussion in 'Storage' started by Garett, Jun 28, 2008.

  1. Garett New Member

    Jun 28, 2008
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    :respect: Dear Hardware-gods out there, I'm in serious trouble. Up to yesterday I had one Maxtor Diamond Max10 model: 6V200E0 200GB - harddisk, but, to cut an embarassing story short, it slipped out of my hand, and since then wont respond anymore. When I start up my computer with my harddisk plugged in, it produces a kind of jingle, sounds like a mobile-ringtone (thw harddrive. yes it does indeed have a speaker included ). I tried to look it up on the maxtor homepage, but I could not find any information.
    Now my question is: Is there any way to retrieve the data saved on the disk WITHOUT expensive data-recovery-services? Some of the stuff on that thing is important and/or dear to me and even more is just a hellish lot of work to replace.

    I'd appreciate any help you could give me! Thank you!
  2. W1zzard

    W1zzard Administrator Staff Member

    May 14, 2004
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    i will assume the data is more important to you than getting an RMA for a $50 hdd.

    - try to hit it sideways (yes i'm serious), maybe it makes some part in the inside go back/out of the way
    - if you don't plan on using hdd recovery services ($$!!), open the drive, find out what causes the noise, fix it and run it on your pc to copy the data off to another hdd. dont ever touch the surface of the disks with your bare hands. a little bit of dust won't matter that much.
    10 Year Member at TPU
  3. Oliver

    Apr 7, 2007
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    you also can try and freeze it for 24 hrs in the freezer..........seriously that works great!!!
    10 Year Member at TPU
  4. lemonadesoda


    Aug 30, 2006
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    What has probably happened, is that with the fall, one or more of the drive heads have folded over on themselves. Attempting to use the drive will only cause more platter damage.

    Your data is LOST unless you go to an expensive data recovery service where they dismantle the drive in a clean environment and use specialist workbench to get the data off. But there are also no guarantees PLUS they might find stuff you dont want them to.

    Best bet is to give up. So now youve got a drive with no value. OK. So now dismantle it. Steps:

    1./ Create a clean as possible environment. Vacuum and wipe down all surfaces.
    2./ Open up the drive case careful
    3./ Dont unscrew any screws that mount the platter spindle or the heads.
    4./ Look carefully at the arms/heads
    5./ Is something folded over? Great if so... thats your problem... but no guarantees you can fix it
    6./ If folded, get a needle, toothpick, or something to flip the head back over. Careful NOT to touch the platters. BUt also try counterrotating the platters while you hold the head to help it flip back over.
    7./ If there are no flipped heads, can you see other damage?
    8./ Attach the drive to an EXTERNAL USB or eSATA box.
    9/ Start the PC without the damaged HDD attached
    10./ Once PC is logged on, power up the HDD but without USB/eSATA connection
    11./ Is it spinning up or out?
    12./ If not spinning, "help it start"
    13./ Once spinning, connect to the USB/eSATA port
    14./ Does windows recognise it as a drive
    15./ Good luck

    A. Whatever happens DONT attached the HDD to onboard IDE/SATA controlled for POST routine initialisation. It will fail.

    B. If you dont have eSATA, you may be able to hot connect the drive to an internal SATA port AFTER the PC has booted into Windows

    C. DONT follow wizzards advance of hitting the HDD. This solution is NOT for a dropped drive, but for a drive that just isnt starting or hasnt been used for a long time. It is used for a "stuck" drive. In your situation, it will only make the folded heads situation worse, and possible introduce yet more damage.
    10 Year Member at TPU

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