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External HardDrive Problem (please help :( )

Discussion in 'Storage' started by Conzo137, Feb 3, 2009.

  1. Conzo137 New Member

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    Hey,
    Got a 120gb external drive off my unkle, it has stored avi files and other video files, and whenever i open it i keep getting the windows explored message that an error ocoured and had to close, so i cant use the drive, can anyone please give me any advice? it would be much appreicated :)
     
  2. thoughtdisorder

    thoughtdisorder New Member

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    What version OS (Operating System) are you using? :confused:
     
  3. Conzo137 New Member

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    XP sorry about that
     
  4. WhiteLotus

    WhiteLotus

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    What about this error message what does it say?
     
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  5. Conzo137 New Member

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    Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

    and then
    if you were in the middle of something the infomation might be lost,

    please tell microsoft about this problem
    we have created an error report that you can sent to help is improve windows explorer. we will treat this report as confidental and anonymous

    then send error report or dont send
     
  6. WhiteLotus

    WhiteLotus

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    what does this error report say? or give an error code?
     
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  7. thoughtdisorder

    thoughtdisorder New Member

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    Try sending the error, then click "details" after it has reported it. (There should be another pop up after reporting).
     
  8. IggSter

    IggSter

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    This could possibly be the autoplay function in windows. I have an ext HD with mp3s on and whenever i plug it in XP trys to play all 20,000 files. There is an option to turn this off:

    disable-autoplay

    Certainly worth trying.
     
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  9. Conzo137 New Member

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    No Error code that i can find
    the error report isint actualy telling me anything about whats happening

    i tried that link, and when i paste the command into run it says its not a valid command,
     
  10. thoughtdisorder

    thoughtdisorder New Member

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    Try this:

    1) Insert your flash/external drive into the USB port.

    2) When you see the AutoPlay dialog box, click Cancel.

    3) Open My Computer, right-click your flash drive icon, and select Properties.

    4)In the Properties dialog box, select the AutoPlay tab.

    5) Perform the following steps for each item in the Content Type drop-down list:
    > Select an item in the Content Type drop-down list.
    > Choose Select An Action To Perform in the Actions panel.
    > Select the Open Folder To View Files In Windows Explorer action.
    > Click the Apply button.
    > Click OK to close the Properties dialog box.

    Now use the Safely Remove Hardware feature to remove your flash drive — wait a moment and plug it back in. You’ll see the AutoPlay progress appear momentarily, and then you should see Windows Explorer open to show the contents of the flash drive.
     
  11. Conzo137 New Member

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    Damn, tried and when i pluded the device back in, the error delayed by about 3 seconds, and then there it was again,
    sorry about this but thanks very much
     
  12. Conzo137 New Member

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    What if one of the files on the drive isint compatable with my comp, or if one is corrupted or damaged or something?
    ould that be it?
     
  13. thoughtdisorder

    thoughtdisorder New Member

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    Do you know if your Uncle runs Xp also? I'm not sure if that would matter...

    And yes, one or more files could be corrupt. Does your Uncle live near by, or is there another computer you could try it on?
     
  14. Conzo137 New Member

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    Ya hes running on XP too,
    Is there anyway i can get into the device to find the file? if thats the problem?
     
  15. IggSter

    IggSter

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    Solution 2:

    Download and install tweakui...that has disable autoplay option for all drives.
     
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  16. thoughtdisorder

    thoughtdisorder New Member

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    After you close the error message, can you see the external drive when you go to "My Computer"?
     
  17. Conzo137 New Member

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    yeah when i close it there still there and i can go back into it and try again but i still get the message and close again
     
  18. thoughtdisorder

    thoughtdisorder New Member

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    Whatever drive letter it is, try right clicking on it. Then go to Properties, then Tools, then run Error-Check/Checkdisk. We might get lucky.:)
     
  19. Conzo137 New Member

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    LEtter "E" DRive, nope no luck with it :( this thing hates me :p
     
  20. thoughtdisorder

    thoughtdisorder New Member

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    Is there another computer nearby you can try it in? That way you would know if the external drive has issues or if it's a setting type prob on your computer....
     
  21. Conzo137 New Member

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    works perfect in the other laptop

    i was reading about this virus thats hard to detect, it said that it minipulates that error message and projects it whenever you try to launch media files particuraly videos in folders? maby?
     
  22. thoughtdisorder

    thoughtdisorder New Member

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    Might want to run a virus scan. Do you have Anti-Virus software? If you don't, Avast is pretty good and it's free. You can download it here free if you need it.
     
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  23. Conzo137 New Member

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    have avast, and jost got the COMODO fire wall earlier,
    i ran several scans even one of those reccomended online ones, nothing found, :(
    unless it got past it? i dono
     
  24. thoughtdisorder

    thoughtdisorder New Member

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    You scanned the external drive too?
     
  25. Conzo137 New Member

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    yup, unfortunatly nothing :(
     

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