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fried cpu or mobo?

rudoku

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buddy of mine recently bought a new mob(rog strix b450-f) and installed it. ran for a day, then turned itself off. tried a few things but nothing worked. so we swapped his old mobo back in, and now everything turns on, but his screens wont turn on. he doesnt have enough therm paste on hand to switch his cpu out for his old one and see if that fixes it, but kinda hoping thats not the case anyway as cpu is expensive.
*edit*: his boards leds do say there is a problem with the cpu. i had him reseat it incase but didnt work either.
 
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buddy of mine recently bought a new mob(rog strix b450-f) and installed it. ran for a day, then turned itself off. tried a few things but nothing worked. so we swapped his old mobo back in, and now everything turns on, but his screens wont turn on. he doesnt have enough therm paste on hand to switch his cpu out for his old one and see if that fixes it, but kinda hoping thats not the case anyway as cpu is expensive.
*edit*: his boards leds do say there is a problem with the cpu. i had him reseat it incase but didnt work either.
Can you give more information? What CPU, PSU etc? What is the previous mobo that he is currently using? From what you say, the new motherboard worked for 1 day and after switching the computer off it didn't boot again?
 
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any other new parts added to the new motherboard? can you describe "tried a few things"
did you friend just transfered all the existing parts to the new mobo?
i suspect cmos might need a reset, but lets see what the forum dwellers say
 
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and now everything turns on, but his screens wont turn on
How do you know "everything" turns on? Just because fans and hard drives spin up, and LEDs light, that does not mean the power supply is outputting all 3 required voltages properly. Without a display on the monitor, it would be difficult, at best, to determine all is turning on. I would check the power connections and if good, swap in a known good PSU.

Are there any beeps? Most cases don't have system speakers any more, and not all motherboard include them. So during initial assembly and when troubleshooting, I like to add a System Speaker. Beep codes can sometimes be very informative. Plus, I find the single, short beep, indicating a successful POST, reassuring. :) Note that price is for 20 speakers!

Did you observe the necessary and essential ESD precautions when handling the CPUs, motherboards, and RAM? It is important to remember a static discharge from our fingertips can be so HUGE it torches a Grand Canyon size (microscopically speaking), scorched trench through an ESD sensitive device, yet be so tiny we (as humans) cannot see, hear or feel that a static discharge even occurred.

his boards leds do say there is a problem with the cpu. i had him reseat it incase but didnt work either.
Again, I hope the necessary ESD precautions were taken to discharge any static in the body BEFORE even reaching for the CPU. As for reseating, it is important to remember that TIM (thermal interface materials) should never be re-used once the curing process starts (which is at first power up after application). The mating surfaces should always be thoroughly cleaned and a fresh new layer of TIM should be applied. And it should be noted a common mistake is to use too much TIM. The goal is to use as little as possible while still achieving thorough coverage. The most efficient transfer of heat occurs with direct metal to metal contact of the mating surfaces. The purpose of the TIM is to fill the microscopic pits and valleys in those mating surfaces, pushing out any insulating that might otherwise get trapped within. Any excess TIM is actually in the way and counterproductive to the transfer of heat process.
 

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Rule of thumb when trying to get a diagnosis on something. Be it a motor vehicle, home electrical appliance, faulty software or a disease is GIVE AS MUCH DETAIL AS POSSIBLE FOR THE QUICKEST/BEST DIAGNOSIS

I dont turn up to my GP and say i have trouble breathing and have them send me home with a box of paracetamol when im really dying of coronas.


We are not mind readers - details help a lot.
 

rudoku

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Can you give more information? What CPU, PSU etc? What is the previous mobo that he is currently using? From what you say, the new motherboard worked for 1 day and after switching the computer off it didn't boot again?
he started with the msi b350m bazooka, with a ryzen 5 1700. changed his board to the rog strix b450-f gaming board. we had it set up, and running. he had it running for 10 hours straight, and when he went to download hwmonitor his pc died before he could click download. so he doesnt know his cpu temps, but he did know that his gpu was around 65-68c. we tried reseating the cpu, and checking psu cables, and even swapped in a 600w psu that he had upgraded from a few months back, incase it was his psu that borked. nothing worked. so he put his 1700 on his old b350m board, and connected his psu, and this time, the boards troubleshooting lights came on, and showed that his cpu wasnt working. so at that time, we swapped his old cpu back in (i dont remember what it was, his build was the $800 amd build from ibuypower that he got at bestbuy), and now everything works. the b450-f was new and bought on amazon from amazon directly. he also said there was a ton of heat comming from the pc when he went to open it and see why it shut off. im not the most tech savvy but i have a feeling the board overcooked his cpu. he doesnt dabble with overclocking either.

any other new parts added to the new motherboard? can you describe "tried a few things"
did you friend just transfered all the existing parts to the new mobo?
i suspect cmos might need a reset, but lets see what the forum dwellers say
he started with the msi b350m bazooka, with a ryzen 5 1700. changed his board to the rog strix b450-f gaming board. we had it set up, and running. he had it running for 10 hours straight, and when he went to download hwmonitor his pc died before he could click download. so he doesnt know his cpu temps, but he did know that his gpu was around 65-68c. we tried reseating the cpu, and checking psu cables, and even swapped in a 600w psu that he had upgraded from a few months back, incase it was his psu that borked. nothing worked. so he put his 1700 on his old b350m board, and connected his psu, and this time, the boards troubleshooting lights came on, and showed that his cpu wasnt working. so at that time, we swapped his old cpu back in (i dont remember what it was, his build was the $800 amd build from ibuypower that he got at bestbuy), and now everything works. the b450-f was new and bought on amazon from amazon directly. he also said there was a ton of heat comming from the pc when he went to open it and see why it shut off. im not the most tech savvy but i have a feeling the board overcooked his cpu. he doesnt dabble with overclocking either. as to the cmos needing reset, idk if it was done correctly, but i did have him remove the cmos battery for a few seconds and reseat it.

How do you know "everything" turns on? Just because fans and hard drives spin up, and LEDs light, that does not mean the power supply is outputting all 3 required voltages properly. Without a display on the monitor, it would be difficult, at best, to determine all is turning on. I would check the power connections and if good, swap in a known good PSU.

Are there any beeps? Most cases don't have system speakers any more, and not all motherboard include them. So during initial assembly and when troubleshooting, I like to add a System Speaker. Beep codes can sometimes be very informative. Plus, I find the single, short beep, indicating a successful POST, reassuring. :) Note that price is for 20 speakers!

Did you observe the necessary and essential ESD precautions when handling the CPUs, motherboards, and RAM? It is important to remember a static discharge from our fingertips can be so HUGE it torches a Grand Canyon size (microscopically speaking), scorched trench through an ESD sensitive device, yet be so tiny we (as humans) cannot see, hear or feel that a static discharge even occurred.

Again, I hope the necessary ESD precautions were taken to discharge any static in the body BEFORE even reaching for the CPU. As for reseating, it is important to remember that TIM (thermal interface materials) should never be re-used once the curing process starts (which is at first power up after application). The mating surfaces should always be thoroughly cleaned and a fresh new layer of TIM should be applied. And it should be noted a common mistake is to use too much TIM. The goal is to use as little as possible while still achieving thorough coverage. The most efficient transfer of heat occurs with direct metal to metal contact of the mating surfaces. The purpose of the TIM is to fill the microscopic pits and valleys in those mating surfaces, pushing out any insulating that might otherwise get trapped within. Any excess TIM is actually in the way and counterproductive to the transfer of heat process.

there were no beeps, none of the lights for troubleshooting on the mobo came on either. thermal compound was cleaned, and fresh was re applied at every reseating of cpu. while he did not have a wriststrap or anything to help stop unwanted discharge, he did turn the psu off, and touched his psu to discharge any electricity he might have built up very often.

Rule of thumb when trying to get a diagnosis on something. Be it a motor vehicle, home electrical appliance, faulty software or a disease is GIVE AS MUCH DETAIL AS POSSIBLE FOR THE QUICKEST/BEST DIAGNOSIS

I dont turn up to my GP and say i have trouble breathing and have them send me home with a box of paracetamol when im really dying of coronas.


We are not mind readers - details help a lot.
sorry, see above for more information. i was working on 38 hours of no sleep when this shit happened.

oh ye, should mention cpuid didnt show his mobo, cpu, or gpu temps at all thats why he went to download hwmonitor.
 
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but i did have him remove the cmos battery for a few seconds and reseat it.

Remove the battery for a longer duration of time. 10 minutes.
At the same time, jump the cmos pins for at least 10 seconds. Longer if you count fast.
Memory if 2 sticks must be in slots A2 and B2.

Edit, the manual In case he needs it.
 
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changed his board to the rog strix b450-f gaming board...
and even swapped in a 600w psu that he had upgraded from a few months back
Hope PSUs are better than that marketing scam board.

Already stock 2700X doing X264 encoding can overheat its CPU VRM.
Even 2600X with PBO enabled would be too much for it.
Here's The Stilt ripping both Asus and Gigabyte with similar VRMs apart:
It's in Finnish, but Google Translate does suprisingly understandable English considering major syntax differences between languages.
Only positive thing about that VRM was that at least in that individual temperature protections worked.
Basically only MSI has anything half aproaching good VRM in B450 boards...
(after which MSI took the consumer scamming role in X570)
 

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Ibuypower, hmm rma it
 
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