Gigabyte 9070 XT audio issues

[Kamelott]

I just registered, because I think I have same issue and I think I know what is a reason for this. I have a new Powercolor Rx9070 Hellhound and I get sound distortions, when I play music in background via displayport on my monitor. When I play music via HDMI on my LG Oled TV apart from sound distortions I also get short sound cut outs. I found out that all these issues disappear when graphic card is not in idle state, for example when I open GPU-Z and run built in render test. It stresses graphic to about 30% of load and makes clocks go higher. Please check if it solves your issue with sound? If yes you can report a bug to AMD, I already did that. I hope they will increase idle clocks in next graphic driver update.

I'm experiencing the same issue. I use a monitoring tool on my PC and noticed that this happens when the GPU's processing drops to 0%. In other words, the audio cuts out precisely when the GPU is idle. I hope they fix this, as it's an excellent card!

 

[ZigorVeal]

I wanted to reply and say that once I set up my TV and receiver to use ARC, the audio issues are completely gone. I have no idea why but it works. If that's not feasible for whatever reason, you can also try using a digital optical cable to your receiver and HDMI to your TV. It's not ideal but it does prevent the cracking and skipping. Hope that helps someone.

It seems I spoke too soon. The issue started up again after more than a week of things working fine with ARC enabled. Back to using a digital optical cable sending audio to the receiver and HDMI for video straight to my TV. Hopefully AMD will correct the driver at some point, but the optical cable may be the only solution for a long time I'm afraid.

 

[ZigorVeal]

Till is fixed by AMD drivers or other, can't you switch to you MBO audio codec is an Realtek 1200 only ALC 4080 codecs pops and cracks?

You can and that's what I'm doing using an optical cable for sound. The problem is that it's not lossless and doesn't sound as good. Music sounds fine since it's stereo anyway. But games do not sound nearly as good when I manually set the receiver to Dolby. So it's stereo for games. When I was using HDMI it would just automatically set the audio to be what it should and the sound was lossless and great. Stereo for gaming is a diminished experience when I have this 5.1 set up.

 

[rv8000]

I don’t know if this will fix anything but have people tried different HDMI ports if you are running a card with 2xDP 2xHDMI? I was not having any audio issues when watching youtube/browser videos on my c2 with the audio going to TV.

I only bring this up because the 3rd port (1st HDMI) wasn’t able to drive 4k120hz with my 2x dp monitors running as well, but the 4th port (2 HDMI), has no issue running 4k120hz; zero audio issues if using the c2 for sound and no major 3D load running.

Just a thought

 

[rusty caterpillar]

You can and that's what I'm doing using an optical cable for sound. The problem is that it's not lossless and doesn't sound as good. Music sounds fine since it's stereo anyway. But games do not sound nearly as good when I manually set the receiver to Dolby. So it's stereo for games. When I was using HDMI it would just automatically set the audio to be what it should and the sound was lossless and great. Stereo for gaming is a diminished experience when I have this 5.1 set up.

Maybe you have to uninstall or disable devices as HD audio from Device Manger and re install Realtek audio drivers. I can't tell exactly without seeing, I'm using DP cable.
It might be as you said AMD drivers but, you have to get rid your system entirely of HD audio including maybe disable it from BIOS.

Hope it helps

 

[R-T-B]

Honestly I've had this since day one if I let the audio sleep on my HDMI 2.1 port on my 7900 XTX. It seems to me like AMD's HDMI 2.1 sleep implementation is somewhat flawed.

I'd try a silent sound playing in the background to ensure the signal is kept awake. I use this .net app to do it (it's intended for SPDIF but works fine for HDMI), set it to autostart at boot. Will also run in Linux under mono, if that's interesting to anyone:

Releases · handruin/spdif-ka

SPDIF Keep Alive utility. Contribute to handruin/spdif-ka development by creating an account on GitHub.

github.com

PS: Yes this will use slightly more power keeping the audio chip portion awake, but I doubt it's even more than 5W, so not a lot or even very notable.

 

[Kamelott]

Another workaround would be to activate the overlay metrics and adjust them in the setup so that they become completely transparent. I tested it, and it worked. Until AMD solves the issue, it's an alternative

 

[eidairaman1]

Another workaround would be to activate the overlay metrics and adjust them in the setup so that they become completely transparent. I tested it, and it worked. Until AMD solves the issue, it's an alternative

Report issues in the driver software report function

 

[Kwadratowicz]

I've got problems with sound on my gigabyte 9070 xt gaming oc too, when starting the video i would need to wait a while to get the sound through display port, like 5-10 sec.
And with build in audio in motherboard there was a lot of static noise, when playing games that don't max out gpu.

 

[Shou Miko]

I wonder if @ZigorVeal and @R-T-B have tired a direct cable to their Telly's to see if it could be an issue with the connection between the RX 9000 series and the receiver not the cable version or length.

But @R-T-B interesting to hear you keep the HDMI activate all the time not letting it sleep and for @Kwadratowicz that's is a delay maybe the RX 9070 XT is just slow activating the HDMI port, and as @eidairaman1 says report it to AMD they properly can fix this either with a driver or firmware update.

Because last time I checked shortly with a HDMI 8K 1,5meter kabel from Biltema in Sweden that I use everywhere I didn't have this issue but that was with the release driver for the RX 9070 / XT.

This cable: https://www.biltema.se/kontor---tek...kablar/hdmi-kablar/hdmi-kabel-15-m-2000044521

 

[Kwadratowicz]

I'm using DP cable with vesa certifikate, https://www.amazon.pl/dp/B0C15G6D81 , and problem is on this cable too.
I was trying hdmi cable cause mine 9070 xt has problem with boosting in older titles to max, and mainly sound was problematic in older titles, but forever winter too had problems with sound.
But with for example Path Of Exile 2 card works flawless. So i'm thinking if it is not a problem with the saving energy drivers, which are to aggressive, and card is not working because of this properly.
I will gather more data, and send ticket to amd, cause sound is a problem, and boost is a problem in older titles.

 

[R-T-B]

I wonder if @ZigorVeal and @R-T-B have tired a direct cable to their Telly's to see if it could be an issue with the connection between the RX 9000 series and the receiver not the cable version or length.

This is what I am doing. I don't use an intermediary receiver. Apologies, missed that part.

 

[rusty caterpillar]

Registered to reply to this thread.

Same issue here, Asus prime 9070XT HDMI audio out to AVR, 5.1 PCM.
Desktop audio, YouTube, music the audio crackles and cuts out intermittently. Audio in games works perfectly.
Using GPUz to create some GPU load appears to correct the issue for me as well. Also already had PCIe aspm disabled.

What is motherboard?

 

[viper]X[]

What is motherboard?

MSI B550 gaming plus

 

[rusty caterpillar]

MSI B550 gaming plus

Than is ALC 897 not the problematic ALC 4080 or for 4082.

 

[viper]X[]

Than is ALC 897 not the problematic ALC 4080 or for 4082.

I'm not following?

My AVR doesn't have analog inputs for 5.1 so that isn't an option.
Optical audio only supports 2 channels for uncompressed PCM meaning only stereo output so optical connection isn't a route I am willing to go with.

 

[eidairaman1]

Please visit here

RX 9000 series GPU Owners Club

With the release of the Radeon RX 9000 series, it seemed like a great time to start a club for everyone to discuss, compare performance, and share experiences. Pretty sure I’m not the first here. Keep it civil, have fun, and let’s talk GPUs! Looking forward to seeing everyone’s builds...

www.techpowerup.com

 

[sweatypickle]

It's an AMD issue that's been around for generations. I personally experienced it starting with the 6000 series, followed by the 7000 series. There's no actual fix if you want to use HDMI for audio other than switching to nvidia.

 

[sweatypickle]

2 posts really?

Really. well 3.

 

[eidairaman1]

Watch this, seemed to work for him.

 

[Fluffmeister]

Had the same issue with audio cutting out when playing an MP3 on Media Player, using the overlay fixed it, that was on 25.3.1 WHQL. Since upgrading to the latest 25.5.1 drivers it seems to be working fine now.

 

[chaosophy]

Came across this thread while searching for this issue, so thought I'd register and add some info from my experience with this.

Below is a cut'n'paste of my posts from another forum.

---------------------

Basically, HDMI audio breaks for me at low load.
I have two monitors plugged in via DP, then HDMI out to an AV Amp, connected to a TV.
I only really game on the TV now and then but I use the amp for all my audio.
When the TV is off the amp just shows as a generic monitor, 1080p@60Hz.

Playing an audio file using MPC-HC, with nothing else running is really bad.
Audio distorts, crackles, cuts in and out but I noticed it improved if I started doing other things that put load on the GPU.
You can literally grab the MPC window and frantically move it around the screen and get it to put enough load on the GPU that it'll mitigate the issue.

One easy way for me to replicate this is to watch a youtube video and then minimise the browser with the video still playing.
With the browser up everything is fine, video plays with out issue, audio is perfect, MPC-HC will happily play an audio file along with it.

But a little while after minimising the browser, the audio will go to crap again.
Restoring the browser has mixed results, depending on how bad the audio got.
Sometimes a pause/play on the video will bring the audio back perfect, sometimes the audio will come back but distorted, sometimes I need to switch audio devices and back to fix it.

The above is when watching a video on youtube.

Black arrow is roughly where I hit stop. You can see the 'High priority 3D" util dop off but not completely.
Red arrow shows when the audio issues started. I'm assuming buffering of the video is why it takes a little longer for the Video Codec to catch up, finishes the buffer and then util drops to 0.
This dropping to 0 then also means the HP3D drops to 0 and one or both of these is then causing my HDMI audio issue.
Green arrow is restoring the browser window.
Blue arrow is me hitting pause/play on the video to get the audio fixed.

Have used this audio set up for years with various different PC components no issues.

Under display specs in the driver it states 'HDMI Link Status monitoring : Disabled' and does not show the current link settings/speed.
Also I have no HDMI link assurance(?) option in the drivers, I'm sure there used to be one but I've never really had a need to toggle it before.

I might see if I've got a shorter decent cable around but it means messing about moving the PC and the cable in use is only 3m, so not exactly pushing it I don't think.
I have ordered another HDMI cable just to be sure but the cable I have had been perfect on my last AMD card, a 6700XT.

The ironic thing is I was so happy to get away from the 6700 as I was always annoyed by this old issue which I don't think ever got fixed?
So have gone from abnormally high util giving me media consumption issues to now being plagued by low util issues.

Great card otherwise though but it's gonna have to go if i can't find a fix.

---------------------

Update to the above.

New cable arrived and hasn't helped, tbh may be worse though need to test more. The impact of the issue is about the same but recovery seems worse.

Switching audio device to one of the DP monitors and then pluging headphones into the monitor also gives issues.
No where near as bad as over HDMI, audio doesn't really cut out but there are still audible issues, clicks, pops etc.

Messing about with Microsoft drivers, instead of AMD's and thought this had fixed it but it wasn't repeatable and the MS driver's give reduced functionality on HDMI audio.

Found other user reports for this on different forums but no fix found.

Not sure if this can be fixed in s/w, really hope it's not a f/w or h/w issue.

Real PITA for me at the moment. This set up worked fine with my last three GPUs.

---------------------

 

[eidairaman1]

Came across this thread while searching for this issue, so thought I'd register and add some info from my experience with this.

Below is a cut'n'paste of my posts from another forum.

---------------------

Basically, HDMI audio breaks for me at low load.
I have two monitors plugged in via DP, then HDMI out to an AV Amp, connected to a TV.
I only really game on the TV now and then but I use the amp for all my audio.
When the TV is off the amp just shows as a generic monitor, 1080p@60Hz.

Playing an audio file using MPC-HC, with nothing else running is really bad.
Audio distorts, crackles, cuts in and out but I noticed it improved if I started doing other things that put load on the GPU.
You can literally grab the MPC window and frantically move it around the screen and get it to put enough load on the GPU that it'll mitigate the issue.

One easy way for me to replicate this is to watch a youtube video and then minimise the browser with the video still playing.
With the browser up everything is fine, video plays with out issue, audio is perfect, MPC-HC will happily play an audio file along with it.

But a little while after minimising the browser, the audio will go to crap again.
Restoring the browser has mixed results, depending on how bad the audio got.
Sometimes a pause/play on the video will bring the audio back perfect, sometimes the audio will come back but distorted, sometimes I need to switch audio devices and back to fix it.

The above is when watching a video on youtube.

Black arrow is roughly where I hit stop. You can see the 'High priority 3D" util dop off but not completely.
Red arrow shows when the audio issues started. I'm assuming buffering of the video is why it takes a little longer for the Video Codec to catch up, finishes the buffer and then util drops to 0.
This dropping to 0 then also means the HP3D drops to 0 and one or both of these is then causing my HDMI audio issue.
Green arrow is restoring the browser window.
Blue arrow is me hitting pause/play on the video to get the audio fixed.

Have used this audio set up for years with various different PC components no issues.

Under display specs in the driver it states 'HDMI Link Status monitoring : Disabled' and does not show the current link settings/speed.
Also I have no HDMI link assurance(?) option in the drivers, I'm sure there used to be one but I've never really had a need to toggle it before.

I might see if I've got a shorter decent cable around but it means messing about moving the PC and the cable in use is only 3m, so not exactly pushing it I don't think.
I have ordered another HDMI cable just to be sure but the cable I have had been perfect on my last AMD card, a 6700XT.

The ironic thing is I was so happy to get away from the 6700 as I was always annoyed by this old issue which I don't think ever got fixed?
So have gone from abnormally high util giving me media consumption issues to now being plagued by low util issues.

Great card otherwise though but it's gonna have to go if i can't find a fix.

---------------------

Update to the above.

New cable arrived and hasn't helped, tbh may be worse though need to test more. The impact of the issue is about the same but recovery seems worse.

Switching audio device to one of the DP monitors and then pluging headphones into the monitor also gives issues.
No where near as bad as over HDMI, audio doesn't really cut out but there are still audible issues, clicks, pops etc.

Messing about with Microsoft drivers, instead of AMD's and thought this had fixed it but it wasn't repeatable and the MS driver's give reduced functionality on HDMI audio.

Found other user reports for this on different forums but no fix found.

Not sure if this can be fixed in s/w, really hope it's not a f/w or h/w issue.

Real PITA for me at the moment. This set up worked fine with my last three GPUs.

---------------------

Turn off hw acceleration in your webbrowser

 

[chaosophy]

Turn off hw acceleration in your webbrowser

Tried this, same issue unfortunately.

Card just seems to be power saving aggressively when only playing playing audio.
Exactly the same setup works fine with a 6700XT and did with at least two other previous cards.