• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

GPU crashes while gaming

soulcakeduck

New Member
Joined
Jul 28, 2021
Messages
3 (0.05/day)
Hello all, my graphics card crashes after a few minutes of gaming and I am wondering how to get more info out of it or test solutions.

PC
Windows 10
AMD Ryzen 5 2600x ~3.6 GHz processor
16 GB RAM
NVIDIA GeForce GTX 970
ROG STRIX X370-F motherboard
Cool Master 750 Watt, Semi-Modular 80 PLUS Bronze PSU

Problem
I recently started playing Grim Dawn, an older game and had no issues for the first 50 or so hours played. Now I can only play about 10-15 minutes before the graphics card turns off. The rest of the PC is running but there's no way to get a signal to the monitors again so I end up rebooting.

So far...
* I've monitored GPU temp, about 68 Celsius when it crashes. The Windows task manager performance window suggested the card was at about 60% utilization fwiw.
* I tried running FurMark to test the GPU under strain. FurMark ran about 3 minutes and then encountered the same issue, GPU turned off. I couldn't find any log from FurMark (in its install directory or in %appdata%/local/temp) but maybe I'm not checking correctly.
* Windows event log doesn't have any event that I could identify related to the GPU crashing, just a "last shut down was unexpected" after the next reboot. Again I might be clueless here.
* I have tried unplugging. The GPU is firmly in its slot and connected to the PSU.

Whither
I don't have super easy access to another computer to swap parts in/out so I'm hoping there's more I can learn before resorting to that, but it's an option if necessary.
From here, what's the best way to monitor/log/test that would give me some meaningful info about the problem?
 
Joined
Feb 6, 2021
Messages
728 (3.15/day)
Location
Germany
Processor AMD Ryzen 9 5950X (and a LOT of other CPUs)
Motherboard MSI B550 Tomahawk
Cooling Corsair H150i RGB Pro XT
Memory G.Skill Trident Z Neo 3600 Mhz CL16 (2x16GB)
Video Card(s) All Ampere, two 6900XTs and other RDNA2, all Turing, all Pascal, Vegas, 980 Tis and older.
Storage Corsair MP 600 Pro 1TB, 2x Samsung 870 QVO 4TB, Samsung 870 Evo 500GB (Backup)
Display(s) Samsung Odyssey G7 32"
Case Fractal Design Meshify S2 White TG / Noctua NF-A14 iPPC-3000RPM Fans
Audio Device(s) Bose Companion Series 2 III, Sennheiser GSP600 running through a SoundblasterX G6
Power Supply bequiet! Dark Power Pro 12 1200w Titanium
Mouse Glorious PC Gaming Race Model O, G903 Hero, G502 Hero SE, Deathadder V2, EC2-A
Keyboard ASUS ROG Strix Scope TKL DLX, Corsair K95, Logitech G815
VR HMD Oculus Rift S
what about using DDU and reinstall the latest drivers?
 

soulcakeduck

New Member
Joined
Jul 28, 2021
Messages
3 (0.05/day)
I've successfully diagnosed one problem: one of the two fans on the GPU has seized up. I've removed the fan and can barely spin it manually. Flick it like a fidget spinner!--but it completes maybe half a (squeaky) rotation and stops abruptly. Thinking the seizing fan could be drawing power too. The fan is staying out for now and I've ordered replacements.

Meanwhile I will follow GerKNG's idea and use DDU to reinstall drivers. New process for me so I will follow the instructions (creating a backup, run in safe mode, no internet etc) carefully sometime in the next couple days while waiting for fan delivery.

Until then, no stress or tests for the card, don't want to risk high temp with 1/2 fans.
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
32,251 (6.20/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
Stop stressing the card, just game on it, yeesh
 
Joined
Aug 12, 2019
Messages
638 (0.82/day)
System Name Custom
Processor i9 9900k
Motherboard Gigabyte Z390 arous master
Cooling corsair h150i
Memory 4x8 3200mhz corsair
Video Card(s) Galax RTX 3090 EX Gamer White OC
Storage 500gb Samsung 970 Evo PLus
Display(s) MSi MAG341CQ
Case Lian Li Pc-011 Dynamic
Audio Device(s) Arctis Pro Wireless
Power Supply 850w Seasonic Focus Platinum
Mouse Logitech G403
Keyboard Logitech G110
I've successfully diagnosed one problem: one of the two fans on the GPU has seized up. I've removed the fan and can barely spin it manually. Flick it like a fidget spinner!--but it completes maybe half a (squeaky) rotation and stops abruptly. Thinking the seizing fan could be drawing power too. The fan is staying out for now and I've ordered replacements.

Meanwhile I will follow GerKNG's idea and use DDU to reinstall drivers. New process for me so I will follow the instructions (creating a backup, run in safe mode, no internet etc) carefully sometime in the next couple days while waiting for fan delivery.

Until then, no stress or tests for the card, don't want to risk high temp with 1/2 fans.

might as well grab a new gpu GTX970 3.5gb has been a good gpu, since you are gonna spend some money on replacement
 
Joined
Jan 31, 2005
Messages
1,847 (0.30/day)
Location
Dinamarca
System Name Commercial towing vehicle "Nostromo"
Processor 5800X (~4300 MHz)
Motherboard MEG X570 Unify - [BIOS: 7C35vAB1(Beta version) Release Date 2021-08-09]
Cooling EK-AIO 360 D-RGB
Memory 2 x 16 GB ~3200MHz (BL2K16G32C16U4B)
Video Card(s) 2070 Super Gaming X Trio
Storage WD Black SN850 (1 TB) - 980 Pro (500 GB) - 860 EVO (1 TB) - CT1000MX500 (1TB)
Display(s) VG248QE / C24G1
Case Lian-Li Test Bench
Audio Device(s) Onboard
Power Supply AX860
Mouse New model MX 518
Keyboard Drevo BladeMaster TE (TKL)
Software W11 - 22000.194
Replace the thermal grease on the GPU - the GPU is so old, that the grease is now dust :roll:
 
Joined
Feb 6, 2021
Messages
728 (3.15/day)
Location
Germany
Processor AMD Ryzen 9 5950X (and a LOT of other CPUs)
Motherboard MSI B550 Tomahawk
Cooling Corsair H150i RGB Pro XT
Memory G.Skill Trident Z Neo 3600 Mhz CL16 (2x16GB)
Video Card(s) All Ampere, two 6900XTs and other RDNA2, all Turing, all Pascal, Vegas, 980 Tis and older.
Storage Corsair MP 600 Pro 1TB, 2x Samsung 870 QVO 4TB, Samsung 870 Evo 500GB (Backup)
Display(s) Samsung Odyssey G7 32"
Case Fractal Design Meshify S2 White TG / Noctua NF-A14 iPPC-3000RPM Fans
Audio Device(s) Bose Companion Series 2 III, Sennheiser GSP600 running through a SoundblasterX G6
Power Supply bequiet! Dark Power Pro 12 1200w Titanium
Mouse Glorious PC Gaming Race Model O, G903 Hero, G502 Hero SE, Deathadder V2, EC2-A
Keyboard ASUS ROG Strix Scope TKL DLX, Corsair K95, Logitech G815
VR HMD Oculus Rift S
I've successfully diagnosed one problem: one of the two fans on the GPU has seized up. I've removed the fan and can barely spin it manually. Flick it like a fidget spinner!--but it completes maybe half a (squeaky) rotation and stops abruptly. Thinking the seizing fan could be drawing power too. The fan is staying out for now and I've ordered replacements.

Meanwhile I will follow GerKNG's idea and use DDU to reinstall drivers. New process for me so I will follow the instructions (creating a backup, run in safe mode, no internet etc) carefully sometime in the next couple days while waiting for fan delivery.

Until then, no stress or tests for the card, don't want to risk high temp with 1/2 fans.
maybe the fan on the "right" side of the card? could be VRM overheating (if the DDUing does not help)
 

soulcakeduck

New Member
Joined
Jul 28, 2021
Messages
3 (0.05/day)
might as well grab a new gpu GTX970 3.5gb has been a good gpu, since you are gonna spend some money on replacement
Two new fans are $15. That's a far cry from what I'd pay for a new GPU.

Replace the thermal grease on the GPU - the GPU is so old, that the grease is now dust :roll:
Could be! But given that the card is maintaining low temps I am not going to worry about that for the moment. I'll keep an eye on temps and reapply thermal paste if they do rise though.

maybe the fan on the "right" side of the card? could be VRM overheating (if the DDUing does not help)
This was the left fan and the "hot spot" temp on GPU-Z was staying around 68-70 C. My theory is that the fan was trying to draw more power since it couldn't spin up. We'll see how things go once the new fans arrive.
 
Top