HardDrive going bad , but passing all test ? Hard Disk Sentinel / Aomei

neko77025 · Mar 4, 2023

So, I have many HDDs on my server. Have Hard Disk Sentinel set up to show all drives on taskbar. Noticed one of the Hitachi HUS724040ALE641 SMART health started to drop. first noticed it hit 80% (was at 100% day before) this. Had another same model batch fail A few months back. So, took all the data off it as A precaution. When doing so (heavy use) the health started to drop even more.. down to 72% once data was moved. At this point was just going to remove the drive out of fear. But used Aomei to Zero out the drive. The heath dropped to 50%.

Looking at HardDisk Sentinel (6.01) the overview says it ....

(There are 53 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.

It is recommended to backup often to prevent data loss.)

The drive has about 3 months left on its Warranty.. Want to claim it before it is up. So, time to prove their are issues.

Run AIOME Disk Surface test quick .. comes back good 100% 0 Damaged.. Ok
Run AIOME Disk Surface test (not quick) Comes back good 100% 0 Damaged .. WTF

Run Hard Disk Sentinel

Short Self Test
Extended Self-test
Radom Seek test
Surface test- READ TEST
Surface test - Write Test (Destructive -all data will be removed)

all come back good with out issues... WTF ??

However Hard Disk Sentinel Overview Now says the health is at 33% and their are 53 bad sectors... ( i have noticed this 53 number has grown, I think it was 19 when I first seen it at 80% )

I am confused... when I run test on the disk (yes the right one) ..it shows nothing wrong.

I have moved drive to another slot .. still reads the same.
I have moved a good disk to slot it was in .. nothing wrong their.

-- Physical Disk Information - Disk: #10: Hitachi HUS724040ALE641 --

Hard Disk Summary
-------------------
Hard Disk Number . . . . . . . . . . . . . . . . : 10
Interface . . . . . . . . . . . . . . . . . . . : LSI RAID #10/2 [8-0]
Disk Controller . . . . . . . . . . . . . . . . : LSI Adapter, SAS2 2308 Mustang (PCI\CC_010700) [VEN: 1000, DEV: 0086] Version: 2.0.79.82, 8-2-2017
Disk Location . . . . . . . . . . . . . . . . . : Bus Number 0, Target Id 6, LUN 0
Hard Disk Model ID . . . . . . . . . . . . . . . : Hitachi HUS724040ALE641
Firmware Revision . . . . . . . . . . . . . . . : MJAOA5F0
Hard Disk Serial Number . . . . . . . . . . . . : PBJ9NB1T
Total Size . . . . . . . . . . . . . . . . . . . : 3815447 MB
Power State . . . . . . . . . . . . . . . . . . : Active
Current Temperature . . . . . . . . . . . . . . : 36 °C
Maximum Temperature (Ever Measured) . . . . . . : 48 °C, 2/26/2023 3:50:48 PM
Minimum Temperature (Ever Measured) . . . . . . : 25 °C, 2/25/2023 12:47:52 PM
Maximum Temperature (During Entire Lifespan) . . : 54 °C
Power On Time . . . . . . . . . . . . . . . . . : 257 days, 15 hours
Estimated Remaining Lifetime . . . . . . . . . . : 170 days
Health . . . . . . . . . . . . . . . . . . . . . : ######-------------- 33 % (Acceptable)
Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

There are 53 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
It is recommended to backup often to prevent data loss.

ATA Information
-----------------
Hard Disk Cylinders . . . . . . . . . . . . . . : 7752021
Hard Disk Heads . . . . . . . . . . . . . . . . : 16
Hard Disk Sectors . . . . . . . . . . . . . . . : 63
ATA Revision . . . . . . . . . . . . . . . . . . : ATA8-ACS version 4
Transport Version . . . . . . . . . . . . . . . : SATA Rev 3.0
Total Sectors . . . . . . . . . . . . . . . . . : 976754646
Bytes Per Sector . . . . . . . . . . . . . . . . : 4096 [Advanced Format]
Multiple Sectors . . . . . . . . . . . . . . . . : 16
Error Correction Bytes . . . . . . . . . . . . . : 56
Unformatted Capacity . . . . . . . . . . . . . . : 3815448 MB
Maximum PIO Mode . . . . . . . . . . . . . . . . : 4
Maximum Multiword DMA Mode . . . . . . . . . . . : 2
Highest Possible Transfer Rate . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
Negotiated Transfer Rate . . . . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
Minimum Multiword DMA Transfer Time . . . . . . : 120 ns
Recommended Multiword DMA Transfer Time . . . . : 120 ns
Minimum PIO Transfer Time Without IORDY . . . . : 120 ns
Minimum PIO Transfer Time With IORDY . . . . . . : 120 ns
ATA Control Byte . . . . . . . . . . . . . . . . : Valid
ATA Checksum Value . . . . . . . . . . . . . . . : Valid

Acoustic Management Configuration
-----------------------------------
Acoustic Management . . . . . . . . . . . . . . : Not supported
Acoustic Management . . . . . . . . . . . . . . : Disabled
Current Acoustic Level . . . . . . . . . . . . . : Default (00h)
Recommended Acoustic Level . . . . . . . . . . . : Default (00h)

ATA Features
--------------
Read Ahead Buffer . . . . . . . . . . . . . . . : Supported, Enabled
DMA . . . . . . . . . . . . . . . . . . . . . . : Supported
Ultra DMA . . . . . . . . . . . . . . . . . . . : Supported
S.M.A.R.T. . . . . . . . . . . . . . . . . . . . : Supported
Power Management . . . . . . . . . . . . . . . . : Supported
Write Cache . . . . . . . . . . . . . . . . . . : Supported
Host Protected Area . . . . . . . . . . . . . . : Supported
HPA Security Extensions . . . . . . . . . . . . : Supported
Advanced Power Management . . . . . . . . . . . : Supported, Disabled
Extended Power Management . . . . . . . . . . . : Supported, Enabled
Power Up In Standby . . . . . . . . . . . . . . : Supported
48-Bit LBA Addressing . . . . . . . . . . . . . : Supported
Device Configuration Overlay . . . . . . . . . . : Supported
IORDY Support . . . . . . . . . . . . . . . . . : Supported
Read/Write DMA Queue . . . . . . . . . . . . . . : Not supported
NOP Command . . . . . . . . . . . . . . . . . . : Supported
Trusted Computing . . . . . . . . . . . . . . . : Not supported
64-Bit World Wide ID . . . . . . . . . . . . . . : 5000CCA23DE092C3
Streaming . . . . . . . . . . . . . . . . . . . : Supported
Media Card Pass Through . . . . . . . . . . . . : Not supported
General Purpose Logging . . . . . . . . . . . . : Supported
Error Logging . . . . . . . . . . . . . . . . . : Supported
CFA Feature Set . . . . . . . . . . . . . . . . : Not supported
CFast Device . . . . . . . . . . . . . . . . . . : Not supported
Long Physical Sectors (8) . . . . . . . . . . . : Supported
Long Logical Sectors . . . . . . . . . . . . . . : Not supported
Write-Read-Verify . . . . . . . . . . . . . . . : Not supported
NV Cache Feature . . . . . . . . . . . . . . . . : Not supported
NV Cache Power Mode . . . . . . . . . . . . . . : Not supported
NV Cache Size . . . . . . . . . . . . . . . . . : Not supported
Free-fall Control . . . . . . . . . . . . . . . : Not supported
Free-fall Control Sensitivity . . . . . . . . . : Not supported
Service Interrupt . . . . . . . . . . . . . . . : Not supported
IDLE IMMEDIATE Command With UNLOAD Feature . . . : Not supported
Zoned Capabilities . . . . . . . . . . . . . . . : Not supported
SCT Command Transport . . . . . . . . . . . . . : Supported
SCT Error Recovery Control . . . . . . . . . . . : Supported
Nominal Media Rotation Rate . . . . . . . . . . : 7200 RPM
Nominal Form Factor . . . . . . . . . . . . . . : 3.5 inch

SSD Features
--------------
Data Set Management . . . . . . . . . . . . . . : Not supported
TRIM Command . . . . . . . . . . . . . . . . . . : Not supported
Deterministic Read After TRIM . . . . . . . . . : Not supported
Read Zeroes After TRIM . . . . . . . . . . . . . : Not supported

S.M.A.R.T. Details
--------------------
Off-line Data Collection Status . . . . . . . . : Suspended By Interrupting Command From Host
Self Test Execution Status . . . . . . . . . . . : Successfully Completed
Total Time To Complete Off-line Data Collection : 24 seconds
Execute Off-line Immediate . . . . . . . . . . . : Supported
Abort/restart Off-line By Host . . . . . . . . . : Not supported
Off-line Read Scanning . . . . . . . . . . . . . : Supported
Short Self-test . . . . . . . . . . . . . . . . : Supported
Extended Self-test . . . . . . . . . . . . . . . : Supported
Conveyance Self-test . . . . . . . . . . . . . . : Not supported
Selective Self-Test . . . . . . . . . . . . . . : Supported
Save Data Before/After Power Saving Mode . . . . : Supported
Enable/Disable Attribute Autosave . . . . . . . : Supported
Error Logging Capability . . . . . . . . . . . . : Supported
Short Self-test Estimated Time . . . . . . . . . : 1 minutes
Extended Self-test Estimated Time . . . . . . . : 1 minutes
Last Short Self-test Result . . . . . . . . . . : Successfully Completed
Last Short Self-test Date . . . . . . . . . . . : 3/3/2023 12:10:52 AM
Last Short Self-test Duration . . . . . . . . . : 4 minutes
Last Extended Self-test Result . . . . . . . . . : Successfully Completed
Last Extended Self-test Date . . . . . . . . . . : 3/3/2023 11:29:11 AM
Last Extended Self-test Duration . . . . . . . . : 9 hours, 46 minutes

Security Mode
---------------
Security Mode . . . . . . . . . . . . . . . . . : Supported
Security Erase . . . . . . . . . . . . . . . . . : Supported
Security Erase Time . . . . . . . . . . . . . . : 510 minutes
Security Enhanced Erase Feature . . . . . . . . : Supported
Security Enhanced Erase Time . . . . . . . . . . : 2 minutes
Security Enabled . . . . . . . . . . . . . . . . : No
Security Locked . . . . . . . . . . . . . . . . : No
Security Frozen . . . . . . . . . . . . . . . . : No
Security Counter Expired . . . . . . . . . . . . : No
Security Level . . . . . . . . . . . . . . . . . : High
Device Encrypts All User Data . . . . . . . . . : No
Sanitize . . . . . . . . . . . . . . . . . . . . : Not supported
Overwrite . . . . . . . . . . . . . . . . . . . : Not supported
Crypto Scramble . . . . . . . . . . . . . . . . : Not supported
Block Erase . . . . . . . . . . . . . . . . . . : Not supported
Sanitize Antifreeze Lock . . . . . . . . . . . . : Not supported
ACS-3 Commands Allowed By Sanitize . . . . . . . : No

Serial ATA Features
---------------------
S-ATA Compliance . . . . . . . . . . . . . . . . : Yes
S-ATA I Signaling Speed (1.5 Gps) . . . . . . . : Supported
S-ATA II Signaling Speed (3 Gps) . . . . . . . . : Supported
S-ATA Gen3 Signaling Speed (6 Gps) . . . . . . . : Supported
Receipt Of Power Management Requests From Host . : Supported
PHY Event Counters . . . . . . . . . . . . . . . : Supported
Non-Zero Buffer Offsets In DMA Setup FIS . . . . : Supported, Disabled
DMA Setup Auto-Activate Optimization . . . . . . : Supported, Enabled
Device Initiating Interface Power Management . . : Supported, Disabled
In-Order Data Delivery . . . . . . . . . . . . . : Supported, Disabled
Asynchronous Notification . . . . . . . . . . . : Not supported
Software Settings Preservation . . . . . . . . . : Supported, Enabled
Native Command Queuing (NCQ) . . . . . . . . . . : Supported
Queue Length . . . . . . . . . . . . . . . . . . : 32
NCQ Streaming . . . . . . . . . . . . . . . . . : Supported
NCQ Autosense . . . . . . . . . . . . . . . . . : Not supported
Automatic Partial To Slumber Translations . . . : Not supported
Rebuild Assist . . . . . . . . . . . . . . . . . : Not supported
Hybrid Information . . . . . . . . . . . . . . . : Not supported
Device Sleep (DevSleep) . . . . . . . . . . . . : Not supported
DevSleep To ReducedPwrState . . . . . . . . . . : Not supported

Disk Information
------------------
Disk Family . . . . . . . . . . . . . . . . . . : Ultrastar 7K4000 BDE
Form Factor . . . . . . . . . . . . . . . . . . : 3.5"
Capacity . . . . . . . . . . . . . . . . . . . . : 4 TB (4 x 1,000,000,000,000 bytes)
Number Of Disks . . . . . . . . . . . . . . . . : 5
Number Of Heads . . . . . . . . . . . . . . . . : 10
Rotational Speed . . . . . . . . . . . . . . . . : 7200 RPM
Rotation Time . . . . . . . . . . . . . . . . . : 8.33 ms
Average Rotational Latency . . . . . . . . . . . : 4.17 ms
Disk Interface . . . . . . . . . . . . . . . . . : Serial-ATA/600
Buffer-Host Max. Rate . . . . . . . . . . . . . : 600 MB/seconds
Buffer Size . . . . . . . . . . . . . . . . . . : 65536 KB
Drive Ready Time (Typical) . . . . . . . . . . . : ? seconds
Average Seek Time . . . . . . . . . . . . . . . : 8.0 ms
Track To Track Seek Time . . . . . . . . . . . . : ? ms
Full Stroke Seek Time . . . . . . . . . . . . . : ? ms
Width . . . . . . . . . . . . . . . . . . . . . : 101.6 mm (4.0 inch)
Depth . . . . . . . . . . . . . . . . . . . . . : 147.0 mm (5.8 inch)
Height . . . . . . . . . . . . . . . . . . . . . : 26.1 mm (1.0 inch)
Weight . . . . . . . . . . . . . . . . . . . . . : 690 grams (1.5 pounds)
Required Power For Spinup . . . . . . . . . . . : 3,300 mA
Power Required (Seek) . . . . . . . . . . . . . : 7.0 W
Power Required (Idle) . . . . . . . . . . . . . : 5.0 W
Power Required (Standby) . . . . . . . . . . . . : 2.0 W
Manufacturer . . . . . . . . . . . . . . . . . . : Hitachi Global Storage Technologies
Manufacturer Website . . . . . . . . . . . . . . : http://www.hgst.com

S.M.A.R.T.
------------
No. Attribute Thre.. Value Worst Data Status Flags
1 Raw Read Error Rate 0 100 100 000000000000 OK (Always passing) Error-Rate, Statistical, Critical
2 Throughput Performance 0 136 136 000000000050 OK (Always passing) Performance, Critical
3 Spin Up Time 0 121 121 000C0280027B OK (Always passing) Performance, Statistical, Critical
4 Start/Stop Count 0 100 100 000000000492 OK (Always passing) Event Count, Statistical
5 Reallocated Sectors Co.. 0 100 100 000000000035 OK (Always passing) Self Preserving, Event Count, Statistical, Critical
7 Seek Error Rate 0 100 100 000000000000 OK (Always passing) Error-Rate, Statistical, Critical
8 Seek Time Performance 0 121 121 000000000022 OK (Always passing) Performance, Critical
9 Power On Time Count 0 100 100 000000001827 OK (Always passing) Event Count, Statistical
10 Spin Retry Count 0 100 100 000000000000 OK (Always passing) Event Count, Statistical, Critical
12 Drive Power Cycle Count 0 100 100 00000000005E OK (Always passing) Self Preserving, Event Count, Statistical
192 Power off Retract Cycl.. 0 97 97 00000000105A OK (Always passing) Self Preserving, Event Count, Statistical
193 Load/Unload Cycle Count 0 97 97 00000000105A OK (Always passing) Event Count, Statistical
194 Disk Temperature 0 166 166 003600160024 OK (Always passing) Statistical
196 Reallocation Event Count 0 100 100 000000000036 OK (Always passing) Self Preserving, Event Count, Statistical
197 Current Pending Sector.. 0 100 100 000000000000 OK (Always passing) Self Preserving, Statistical
198 Off-Line Uncorrectable.. 0 100 100 000000000000 OK (Always passing) Error-Rate
199 Ultra ATA CRC Error Co.. 0 200 200 000000000000 OK (Always passing) Error-Rate, Statistical

Transfer Rate Information
---------------------------
Total Data Read . . . . . . . . . . . . . . . . : 0 MB, 3,818,727 MB since installation (2/4/2023)
Total Data Write . . . . . . . . . . . . . . . . : 0 MB, 7,195,465 MB since installation
Average Reads Per Day . . . . . . . . . . . . . : 136,383.11 MB
Average Writes Per Day . . . . . . . . . . . . . : 256,980.89 MB
Current Transfer Rate . . . . . . . . . . . . . : 0 KB/s
Maximum Transfer Rate . . . . . . . . . . . . . : 1 KB/s
Current Read Rate . . . . . . . . . . . . . . . : 0 KB/s
Current Write Rate . . . . . . . . . . . . . . . : 0 KB/s
Current Disk Activity . . . . . . . . . . . . . : 0 %

Regeneration · Mar 4, 2023

If the bad sectors count is raising, it means the drive is failing, and its just a matter of time. Can be hours, days, or weeks.

If the drive is one partition, (if its K

, try CHKDSK, run cmd.exe as admin and type inside: "chkdsk k: /r /f"

See what it says about the bad sectors in the end.

You can also try secure erase or low-level format, there is a very tiny chance it might fix the drive, or maybe HDAT2.

pavle · Mar 4, 2023

What were the drive's temperatures during its service (I see 37°C in idle there)?

neko77025 · Mar 4, 2023

Regeneration said:
If the bad sectors count is raising, it means the drive is failing, and its just a matter of time. Can be hours, days, or weeks.

If the drive is one partition, (if its K, try CHKDSK, run cmd.exe as admin and type inside: "chkdsk k: /r /f"

See what it says about the bad sectors in the end.

You can also try secure erase or low-level format, there is a very tiny chance it might fix the drive, or maybe HDAT2.

will do

pavle said:
What were the drive's temperatures during its service (I see 37°C in idle there)?

Maximum Temperature (Ever Measured) . . . . . . : 48 °C, 2/26/2023 3:50:48 PM
Minimum Temperature (Ever Measured) . . . . . . : 25 °C, 2/25/2023 12:47:52 PM
Maximum Temperature (During Entire Lifespan) . . : 54 °C

I would say normal temps are in the low 40s

Ahhzz · Mar 5, 2023

neko77025 said:
So, I have many HDDs on my server. Have Hard Disk Sentinel set up to show all drives on taskbar. Noticed one of the Hitachi HUS724040ALE641 SMART health started to drop. first noticed it hit 80% (was at 100% day before) this. Had another same model batch fail A few months back. So, took all the data off it as A precaution. When doing so (heavy use) the health started to drop even more.. down to 72% once data was moved. At this point was just going to remove the drive out of fear. But used Aomei to Zero out the drive. The heath dropped to 50%.

Looking at HardDisk Sentinel (6.01) the overview says it ....

(There are 53 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.

It is recommended to backup often to prevent data loss.)

The drive has about 3 months left on its Warranty.. Want to claim it before it is up. So, time to prove their are issues.

Run AIOME Disk Surface test quick .. comes back good 100% 0 Damaged.. Ok
Run AIOME Disk Surface test (not quick) Comes back good 100% 0 Damaged .. WTF

Run Hard Disk Sentinel

Short Self Test
Extended Self-test
Radom Seek test
Surface test- READ TEST
Surface test - Write Test (Destructive -all data will be removed)

all come back good with out issues... WTF ??

However Hard Disk Sentinel Overview Now says the health is at 33% and their are 53 bad sectors... ( i have noticed this 53 number has grown, I think it was 19 when I first seen it at 80% )

I am confused... when I run test on the disk (yes the right one) ..it shows nothing wrong.

I have moved drive to another slot .. still reads the same.
I have moved a good disk to slot it was in .. nothing wrong their.

View attachment 286381

-- Physical Disk Information - Disk: #10: Hitachi HUS724040ALE641 --

Hard Disk Summary
-------------------
Hard Disk Number . . . . . . . . . . . . . . . . : 10
Interface . . . . . . . . . . . . . . . . . . . : LSI RAID #10/2 [8-0]
Disk Controller . . . . . . . . . . . . . . . . : LSI Adapter, SAS2 2308 Mustang (PCI\CC_010700) [VEN: 1000, DEV: 0086] Version: 2.0.79.82, 8-2-2017
Disk Location . . . . . . . . . . . . . . . . . : Bus Number 0, Target Id 6, LUN 0
Hard Disk Model ID . . . . . . . . . . . . . . . : Hitachi HUS724040ALE641
Firmware Revision . . . . . . . . . . . . . . . : MJAOA5F0
Hard Disk Serial Number . . . . . . . . . . . . : PBJ9NB1T
Total Size . . . . . . . . . . . . . . . . . . . : 3815447 MB
Power State . . . . . . . . . . . . . . . . . . : Active
Current Temperature . . . . . . . . . . . . . . : 36 °C
Maximum Temperature (Ever Measured) . . . . . . : 48 °C, 2/26/2023 3:50:48 PM
Minimum Temperature (Ever Measured) . . . . . . : 25 °C, 2/25/2023 12:47:52 PM
Maximum Temperature (During Entire Lifespan) . . : 54 °C
Power On Time . . . . . . . . . . . . . . . . . : 257 days, 15 hours
Estimated Remaining Lifetime . . . . . . . . . . : 170 days
Health . . . . . . . . . . . . . . . . . . . . . : ######-------------- 33 % (Acceptable)
Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

There are 53 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
It is recommended to backup often to prevent data loss.

ATA Information
-----------------
Hard Disk Cylinders . . . . . . . . . . . . . . : 7752021
Hard Disk Heads . . . . . . . . . . . . . . . . : 16
Hard Disk Sectors . . . . . . . . . . . . . . . : 63
ATA Revision . . . . . . . . . . . . . . . . . . : ATA8-ACS version 4
Transport Version . . . . . . . . . . . . . . . : SATA Rev 3.0
Total Sectors . . . . . . . . . . . . . . . . . : 976754646
Bytes Per Sector . . . . . . . . . . . . . . . . : 4096 [Advanced Format]
Multiple Sectors . . . . . . . . . . . . . . . . : 16
Error Correction Bytes . . . . . . . . . . . . . : 56
Unformatted Capacity . . . . . . . . . . . . . . : 3815448 MB
Maximum PIO Mode . . . . . . . . . . . . . . . . : 4
Maximum Multiword DMA Mode . . . . . . . . . . . : 2
Highest Possible Transfer Rate . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
Negotiated Transfer Rate . . . . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
Minimum Multiword DMA Transfer Time . . . . . . : 120 ns
Recommended Multiword DMA Transfer Time . . . . : 120 ns
Minimum PIO Transfer Time Without IORDY . . . . : 120 ns
Minimum PIO Transfer Time With IORDY . . . . . . : 120 ns
ATA Control Byte . . . . . . . . . . . . . . . . : Valid
ATA Checksum Value . . . . . . . . . . . . . . . : Valid

Acoustic Management Configuration
-----------------------------------
Acoustic Management . . . . . . . . . . . . . . : Not supported
Acoustic Management . . . . . . . . . . . . . . : Disabled
Current Acoustic Level . . . . . . . . . . . . . : Default (00h)
Recommended Acoustic Level . . . . . . . . . . . : Default (00h)

ATA Features
--------------
Read Ahead Buffer . . . . . . . . . . . . . . . : Supported, Enabled
DMA . . . . . . . . . . . . . . . . . . . . . . : Supported
Ultra DMA . . . . . . . . . . . . . . . . . . . : Supported
S.M.A.R.T. . . . . . . . . . . . . . . . . . . . : Supported
Power Management . . . . . . . . . . . . . . . . : Supported
Write Cache . . . . . . . . . . . . . . . . . . : Supported
Host Protected Area . . . . . . . . . . . . . . : Supported
HPA Security Extensions . . . . . . . . . . . . : Supported
Advanced Power Management . . . . . . . . . . . : Supported, Disabled
Extended Power Management . . . . . . . . . . . : Supported, Enabled
Power Up In Standby . . . . . . . . . . . . . . : Supported
48-Bit LBA Addressing . . . . . . . . . . . . . : Supported
Device Configuration Overlay . . . . . . . . . . : Supported
IORDY Support . . . . . . . . . . . . . . . . . : Supported
Read/Write DMA Queue . . . . . . . . . . . . . . : Not supported
NOP Command . . . . . . . . . . . . . . . . . . : Supported
Trusted Computing . . . . . . . . . . . . . . . : Not supported
64-Bit World Wide ID . . . . . . . . . . . . . . : 5000CCA23DE092C3
Streaming . . . . . . . . . . . . . . . . . . . : Supported
Media Card Pass Through . . . . . . . . . . . . : Not supported
General Purpose Logging . . . . . . . . . . . . : Supported
Error Logging . . . . . . . . . . . . . . . . . : Supported
CFA Feature Set . . . . . . . . . . . . . . . . : Not supported
CFast Device . . . . . . . . . . . . . . . . . . : Not supported
Long Physical Sectors (8) . . . . . . . . . . . : Supported
Long Logical Sectors . . . . . . . . . . . . . . : Not supported
Write-Read-Verify . . . . . . . . . . . . . . . : Not supported
NV Cache Feature . . . . . . . . . . . . . . . . : Not supported
NV Cache Power Mode . . . . . . . . . . . . . . : Not supported
NV Cache Size . . . . . . . . . . . . . . . . . : Not supported
Free-fall Control . . . . . . . . . . . . . . . : Not supported
Free-fall Control Sensitivity . . . . . . . . . : Not supported
Service Interrupt . . . . . . . . . . . . . . . : Not supported
IDLE IMMEDIATE Command With UNLOAD Feature . . . : Not supported
Zoned Capabilities . . . . . . . . . . . . . . . : Not supported
SCT Command Transport . . . . . . . . . . . . . : Supported
SCT Error Recovery Control . . . . . . . . . . . : Supported
Nominal Media Rotation Rate . . . . . . . . . . : 7200 RPM
Nominal Form Factor . . . . . . . . . . . . . . : 3.5 inch

SSD Features
--------------
Data Set Management . . . . . . . . . . . . . . : Not supported
TRIM Command . . . . . . . . . . . . . . . . . . : Not supported
Deterministic Read After TRIM . . . . . . . . . : Not supported
Read Zeroes After TRIM . . . . . . . . . . . . . : Not supported

S.M.A.R.T. Details
--------------------
Off-line Data Collection Status . . . . . . . . : Suspended By Interrupting Command From Host
Self Test Execution Status . . . . . . . . . . . : Successfully Completed
Total Time To Complete Off-line Data Collection : 24 seconds
Execute Off-line Immediate . . . . . . . . . . . : Supported
Abort/restart Off-line By Host . . . . . . . . . : Not supported
Off-line Read Scanning . . . . . . . . . . . . . : Supported
Short Self-test . . . . . . . . . . . . . . . . : Supported
Extended Self-test . . . . . . . . . . . . . . . : Supported
Conveyance Self-test . . . . . . . . . . . . . . : Not supported
Selective Self-Test . . . . . . . . . . . . . . : Supported
Save Data Before/After Power Saving Mode . . . . : Supported
Enable/Disable Attribute Autosave . . . . . . . : Supported
Error Logging Capability . . . . . . . . . . . . : Supported
Short Self-test Estimated Time . . . . . . . . . : 1 minutes
Extended Self-test Estimated Time . . . . . . . : 1 minutes
Last Short Self-test Result . . . . . . . . . . : Successfully Completed
Last Short Self-test Date . . . . . . . . . . . : 3/3/2023 12:10:52 AM
Last Short Self-test Duration . . . . . . . . . : 4 minutes
Last Extended Self-test Result . . . . . . . . . : Successfully Completed
Last Extended Self-test Date . . . . . . . . . . : 3/3/2023 11:29:11 AM
Last Extended Self-test Duration . . . . . . . . : 9 hours, 46 minutes

Security Mode
---------------
Security Mode . . . . . . . . . . . . . . . . . : Supported
Security Erase . . . . . . . . . . . . . . . . . : Supported
Security Erase Time . . . . . . . . . . . . . . : 510 minutes
Security Enhanced Erase Feature . . . . . . . . : Supported
Security Enhanced Erase Time . . . . . . . . . . : 2 minutes
Security Enabled . . . . . . . . . . . . . . . . : No
Security Locked . . . . . . . . . . . . . . . . : No
Security Frozen . . . . . . . . . . . . . . . . : No
Security Counter Expired . . . . . . . . . . . . : No
Security Level . . . . . . . . . . . . . . . . . : High
Device Encrypts All User Data . . . . . . . . . : No
Sanitize . . . . . . . . . . . . . . . . . . . . : Not supported
Overwrite . . . . . . . . . . . . . . . . . . . : Not supported
Crypto Scramble . . . . . . . . . . . . . . . . : Not supported
Block Erase . . . . . . . . . . . . . . . . . . : Not supported
Sanitize Antifreeze Lock . . . . . . . . . . . . : Not supported
ACS-3 Commands Allowed By Sanitize . . . . . . . : No

Serial ATA Features
---------------------
S-ATA Compliance . . . . . . . . . . . . . . . . : Yes
S-ATA I Signaling Speed (1.5 Gps) . . . . . . . : Supported
S-ATA II Signaling Speed (3 Gps) . . . . . . . . : Supported
S-ATA Gen3 Signaling Speed (6 Gps) . . . . . . . : Supported
Receipt Of Power Management Requests From Host . : Supported
PHY Event Counters . . . . . . . . . . . . . . . : Supported
Non-Zero Buffer Offsets In DMA Setup FIS . . . . : Supported, Disabled
DMA Setup Auto-Activate Optimization . . . . . . : Supported, Enabled
Device Initiating Interface Power Management . . : Supported, Disabled
In-Order Data Delivery . . . . . . . . . . . . . : Supported, Disabled
Asynchronous Notification . . . . . . . . . . . : Not supported
Software Settings Preservation . . . . . . . . . : Supported, Enabled
Native Command Queuing (NCQ) . . . . . . . . . . : Supported
Queue Length . . . . . . . . . . . . . . . . . . : 32
NCQ Streaming . . . . . . . . . . . . . . . . . : Supported
NCQ Autosense . . . . . . . . . . . . . . . . . : Not supported
Automatic Partial To Slumber Translations . . . : Not supported
Rebuild Assist . . . . . . . . . . . . . . . . . : Not supported
Hybrid Information . . . . . . . . . . . . . . . : Not supported
Device Sleep (DevSleep) . . . . . . . . . . . . : Not supported
DevSleep To ReducedPwrState . . . . . . . . . . : Not supported

Disk Information
------------------
Disk Family . . . . . . . . . . . . . . . . . . : Ultrastar 7K4000 BDE
Form Factor . . . . . . . . . . . . . . . . . . : 3.5"
Capacity . . . . . . . . . . . . . . . . . . . . : 4 TB (4 x 1,000,000,000,000 bytes)
Number Of Disks . . . . . . . . . . . . . . . . : 5
Number Of Heads . . . . . . . . . . . . . . . . : 10
Rotational Speed . . . . . . . . . . . . . . . . : 7200 RPM
Rotation Time . . . . . . . . . . . . . . . . . : 8.33 ms
Average Rotational Latency . . . . . . . . . . . : 4.17 ms
Disk Interface . . . . . . . . . . . . . . . . . : Serial-ATA/600
Buffer-Host Max. Rate . . . . . . . . . . . . . : 600 MB/seconds
Buffer Size . . . . . . . . . . . . . . . . . . : 65536 KB
Drive Ready Time (Typical) . . . . . . . . . . . : ? seconds
Average Seek Time . . . . . . . . . . . . . . . : 8.0 ms
Track To Track Seek Time . . . . . . . . . . . . : ? ms
Full Stroke Seek Time . . . . . . . . . . . . . : ? ms
Width . . . . . . . . . . . . . . . . . . . . . : 101.6 mm (4.0 inch)
Depth . . . . . . . . . . . . . . . . . . . . . : 147.0 mm (5.8 inch)
Height . . . . . . . . . . . . . . . . . . . . . : 26.1 mm (1.0 inch)
Weight . . . . . . . . . . . . . . . . . . . . . : 690 grams (1.5 pounds)
Required Power For Spinup . . . . . . . . . . . : 3,300 mA
Power Required (Seek) . . . . . . . . . . . . . : 7.0 W
Power Required (Idle) . . . . . . . . . . . . . : 5.0 W
Power Required (Standby) . . . . . . . . . . . . : 2.0 W
Manufacturer . . . . . . . . . . . . . . . . . . : Hitachi Global Storage Technologies
Manufacturer Website . . . . . . . . . . . . . . : http://www.hgst.com

S.M.A.R.T.
------------
No. Attribute Thre.. Value Worst Data Status Flags
1 Raw Read Error Rate 0 100 100 000000000000 OK (Always passing) Error-Rate, Statistical, Critical
2 Throughput Performance 0 136 136 000000000050 OK (Always passing) Performance, Critical
3 Spin Up Time 0 121 121 000C0280027B OK (Always passing) Performance, Statistical, Critical
4 Start/Stop Count 0 100 100 000000000492 OK (Always passing) Event Count, Statistical
5 Reallocated Sectors Co.. 0 100 100 000000000035 OK (Always passing) Self Preserving, Event Count, Statistical, Critical
7 Seek Error Rate 0 100 100 000000000000 OK (Always passing) Error-Rate, Statistical, Critical
8 Seek Time Performance 0 121 121 000000000022 OK (Always passing) Performance, Critical
9 Power On Time Count 0 100 100 000000001827 OK (Always passing) Event Count, Statistical
10 Spin Retry Count 0 100 100 000000000000 OK (Always passing) Event Count, Statistical, Critical
12 Drive Power Cycle Count 0 100 100 00000000005E OK (Always passing) Self Preserving, Event Count, Statistical
192 Power off Retract Cycl.. 0 97 97 00000000105A OK (Always passing) Self Preserving, Event Count, Statistical
193 Load/Unload Cycle Count 0 97 97 00000000105A OK (Always passing) Event Count, Statistical
194 Disk Temperature 0 166 166 003600160024 OK (Always passing) Statistical
196 Reallocation Event Count 0 100 100 000000000036 OK (Always passing) Self Preserving, Event Count, Statistical
197 Current Pending Sector.. 0 100 100 000000000000 OK (Always passing) Self Preserving, Statistical
198 Off-Line Uncorrectable.. 0 100 100 000000000000 OK (Always passing) Error-Rate
199 Ultra ATA CRC Error Co.. 0 200 200 000000000000 OK (Always passing) Error-Rate, Statistical

Transfer Rate Information
---------------------------
Total Data Read . . . . . . . . . . . . . . . . : 0 MB, 3,818,727 MB since installation (2/4/2023)
Total Data Write . . . . . . . . . . . . . . . . : 0 MB, 7,195,465 MB since installation
Average Reads Per Day . . . . . . . . . . . . . : 136,383.11 MB
Average Writes Per Day . . . . . . . . . . . . . : 256,980.89 MB
Current Transfer Rate . . . . . . . . . . . . . : 0 KB/s
Maximum Transfer Rate . . . . . . . . . . . . . : 1 KB/s
Current Read Rate . . . . . . . . . . . . . . . : 0 KB/s
Current Write Rate . . . . . . . . . . . . . . . : 0 KB/s
Current Disk Activity . . . . . . . . . . . . . : 0 %

I have used HD sentinel to return a WD blue drive before for a client, was all they needed. you might just reach out to see what they say

OneMoar · Mar 5, 2023

hdds have spare sectors for this eventuality

drive is junk replace it or lose the data the choice is yours

neko77025 · Mar 5, 2023

Regeneration said:
If the bad sectors count is raising, it means the drive is failing, and its just a matter of time. Can be hours, days, or weeks.

If the drive is one partition, (if its K, try CHKDSK, run cmd.exe as admin and type inside: "chkdsk k: /r /f"

See what it says about the bad sectors in the end.

You can also try secure erase or low-level format, there is a very tiny chance it might fix the drive, or maybe HDAT2.

Regeneration · Mar 5, 2023

neko77025 said:
View attachment 286462

The final summary when its done shows how much KB is in-use is useful, and how much is in bad sectors.

If you missed that screen, it should also appear in the event log (if Windows is running) under Windows Logs > Application > Chkdsk or Wininit.

chrcoluk · Mar 5, 2023

Best to just use these apps for the metrics, ignore the advice they give.

If a drive is reallocating sectors it might still pass read/write tests as the reallocation is designed to keep it operational.

However with the way spindles work, once you got even 1 reallocated sector, then its on the path to doom.

I can tell you Western Digital accepted a warranty request from me with only a few bad sectors, and the drive was outside of warranty period (by a few weeks).

OneMoar · Mar 5, 2023

it is a 4TB Spinner
throw it out. replace it

neko77025 · Mar 5, 2023

Regeneration said:
The final summary when its done shows how much KB is in-use is useful, and how much is in bad sectors.

If you missed that screen, it should also appear in the event log (if Windows is running) under Windows Logs > Application > Chkdsk or Wininit.

Assimilator · Mar 5, 2023

I don't understand why you are ignoring the advice that HD Sentinel is giving you. The bad sector count has increased from 53 to 54 in a single day, there is no dimension in which a hard drive accumulating bad sectors that quickly can be considered anything but failing. The test results are irrelevant, use your head instead (thankfully HD Sentinel is doing that for you) - that drive is dying, it is junk. Stop wasting our time and yours, pull it out of the PC, and throw it in the bin.

Regeneration · Mar 5, 2023

Bad sector count raising in a single day is a bad sign. I suggest keep testing this drive and if it keeps raising then, unless its under warranty, hit it with a hammer and throw it out.

Shrek · Mar 5, 2023

neko77025 said:
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.

One bad sector is all it takes for me to abandon a drive.

I like HD Tune 2.55 error scan

Also very useful for checking USB thumb drives.

80251 · Mar 8, 2023

@Shrek does your one bad sector policy apply to SSD's as well? Or just HDD's? I had thought for SSD's bad sectors were expected and normal as they age?

Athlonite · Mar 8, 2023

Chkdsk has said there are no bad sectors so if the HDD is empty try formatting it if you hear the drive retrying a read/write request then those sectors are truly bad and not just soft marked as buggered

you could also try HD Tune and scan it so you can see if it's telling porkies or not

Frick · Mar 8, 2023

Shrek said:
One bad sector is all it takes for me to abandon a drive.

At a previous job there was a HDD with one bad sector. That was 8 years ago, and the drive still works (for non essential things) and it still has one bad sector. It's when the number starts to climb it's time to retire the drive.

thewan · Mar 8, 2023

neko77025 said:
I am confused... when I run test on the disk (yes the right one) ..it shows nothing wrong.

Its already explained in plain english in HD Sentinel. All storage drives have spare areas (or sectors) to move data to when a sector starts to go bad. So if there is nothing wrong with the data in the spare sector, and you have plenty of spare sectors to go around that the bad sectors will be blocked off by the hdd and not be used. So the HDD will still pass all tests since as far as the tests are concerned it is not accessing those bad sectors, they consider those bad sectors non existent. Your HDD is still fine to use so it doesn't fail any tests. No manufacturing process by humans are perfect, there will always be defects, and to guard against those defects humans use spares, backups and safeguards. So as long as a device still performs within spec, which what your HDD is doing, it will past all tests made by humans. If it doesn't all human made products will be unusable and no one will buy them.

So while currently HD Sentinel says that you have enough spares and therefore you may not be eligible for warranty, you actually can be. If you can prove a fast moving trend of increasing bad sectors, say a new one appears every day or so, you can try to claim warranty. Instead of asking forums, ask a support rep. Tell them hey, I've been monitoring my HDD SMART out of concern lately and notice that bad sectors are increasing with regular frequency. Can I RMA this HDD?

One or a few bad sectors appearing is not grounds for warranty, nor is one or a few appearing every now and then (every few months? years? maybe some weeks?). Like I said above, we are not perfect, so all that happening is in spec. However a continuously appearing bad sectors is not. So just give customer service a try.

You can also try out their diagnostic tools (Hitachi or WD since WD owns them now I guess) to see if you can back up your claims. Present multiple sources, HD Sentinel, Crystal Disk Info, their own tools and so on.

Regeneration · Mar 8, 2023

A drive with new bad sectors appearing on a daily/weekly basis is a failing drive and shouldn't be used to store important data.

Athlonite · Mar 8, 2023

thewan said:
All storage drives have spare areas (or sectors) to move data to when a sector starts to go bad.

And you shouldn't see them appear until all the spares are exhausted

Shrek · Mar 8, 2023

80251 said:
@Shrek does your one bad sector policy apply to SSD's as well? Or just HDD's? I had thought for SSD's bad sectors were expected and normal as they age?

You are right, a different policy for solid state drives

System Name	All the Cores ... (VMs)
Processor	Ryzen9 5900x
Motherboard	Gigabyte X570 Aorus Master (Bios F36c)
Cooling	Noctua NH-D15S
Memory	TridentZ neo 4x 16gb 3600Mhz C16 (F4-3600C16D-32GTZNC)
Video Card(s)	RTX 3070 Ti
Storage	2x Sn750 2TB
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Case	CASELABS M8
Power Supply	EVGA SuperNOVA g5 750w
Mouse	Corsair m65 Pro
Keyboard	Corsair K70
Software	Windows 10pro/64
Benchmark Scores	N/A .. yet updating soon

System Name	All the Cores ... (VMs)
Processor	Ryzen9 5900x
Motherboard	Gigabyte X570 Aorus Master (Bios F36c)
Cooling	Noctua NH-D15S
Memory	TridentZ neo 4x 16gb 3600Mhz C16 (F4-3600C16D-32GTZNC)
Video Card(s)	RTX 3070 Ti
Storage	2x Sn750 2TB
Display(s)	OPTIX MPG341CQR & LG 32UD60-B
Case	CASELABS M8
Power Supply	EVGA SuperNOVA g5 750w
Mouse	Corsair m65 Pro
Keyboard	Corsair K70
Software	Windows 10pro/64
Benchmark Scores	N/A .. yet updating soon

System Name	OrangeHaze / Silence
Processor	i7-13700KF / i5-10400 /
Motherboard	ROG STRIX Z690-E / MSI Z490 A-Pro Motherboard
Cooling	Corsair H75 / TT ToughAir 510
Memory	64Gb GSkill Trident Z5 / 32GB Team Dark Za 3600
Video Card(s)	Palit GeForce RTX 2070 / Sapphire R9 290 Vapor-X 4Gb
Storage	Hynix Plat P41 2Tb\Samsung MZVL21 1Tb / Samsung 980 Pro 1Tb
Display(s)	22" Dell Wide/24" Asus
Case	Lian Li PC-101 ATX custom mod / Antec Lanboy Air Black & Blue
Audio Device(s)	SB Audigy 7.1
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Keyboard	K68 RGB — CHERRY® MX Red
Software	Win10 Pro \ RIP:Win 7 Ult 64 bit

System Name	RPC MK2.5
Processor	Ryzen 5800x
Motherboard	Gigabyte Aorus Pro V2
Cooling	Thermalright Phantom Spirit SE
Memory	CL16 BL2K16G36C16U4RL 3600 1:1 micron e-die
Video Card(s)	GIGABYTE RTX 3070 Ti GAMING OC
Storage	Nextorage NE1N 2TB ADATA SX8200PRO NVME 512GB, Intel 545s 500GBSSD, ADATA SU800 SSD, 3TB Spinner
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Case	Phanteks P300 /w 300A front panel conversion
Audio Device(s)	onboard
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Mouse	Kone burst Pro
Keyboard	SteelSeries Apex 7
Software	Windows 11 +startisallback

System Name	All the Cores ... (VMs)
Processor	Ryzen9 5900x
Motherboard	Gigabyte X570 Aorus Master (Bios F36c)
Cooling	Noctua NH-D15S
Memory	TridentZ neo 4x 16gb 3600Mhz C16 (F4-3600C16D-32GTZNC)
Video Card(s)	RTX 3070 Ti
Storage	2x Sn750 2TB
Display(s)	OPTIX MPG341CQR & LG 32UD60-B
Case	CASELABS M8
Power Supply	EVGA SuperNOVA g5 750w
Mouse	Corsair m65 Pro
Keyboard	Corsair K70
Software	Windows 10pro/64
Benchmark Scores	N/A .. yet updating soon

HardDrive going bad , but passing all test ? Hard Disk Sentinel / Aomei

neko77025

Regeneration

NGOHQ.COM

pavle

neko77025

Ahhzz

Super Moderator

OneMoar

There is Always Moar

neko77025

Regeneration

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chrcoluk

OneMoar

There is Always Moar

neko77025

Assimilator

Regeneration

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Shrek

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80251

Athlonite

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thewan

Regeneration

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Video Card(s)	4080 RTX SUPER FE 16G
Storage	1TB 980 PRO, 2TB SN850X, 2TB DC P4600, 1TB 860 EVO, 4TB WD SA510, 2x 3TB WD Red, 1x 4TB WD Red
Display(s)	LG 27GL850
Case	Fractal Define R4
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Power Supply	Antec HCG 750 Gold
Software	Windows 10 21H2 LTSC

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Cooling	IceGem 360 + 6x Arctic Cooling P12
Memory	8x 16GB Patriot Viper DDR4-3200 CL16
Video Card(s)	MSI GeForce RTX 4060 Ti Ventus 2X OC
Storage	2TB WD SN850X (boot), 4TB Crucial P3 (data)
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Mouse	Logitech G604
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Software	Windows 10 Professional x64

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Motherboard	Gigabyte B460M DS3H AC-Y1
Memory	2 x Crucial Ballistix 8GB DDR4-3000
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Power Supply	EVGA 500W1 (modified to have two bridge rectifiers)
Software	Windows 11 Home

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Video Card(s)	PowerColor HellHound RX7800XT 2550cclk/2450mclk
Storage	1x Adata SX8200PRO NVMe 1TB gen3 x4 1X Samsung 980 Pro NVMe Gen 4 x4 1TB, 12TB of HDD Storage
Display(s)	AOC 24G2 IPS 144Hz FreeSync Premium 1920x1080p
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Power Supply	EVGA 1000W G5 Gold
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Keyboard	Logitech G915 Wireless
Software	Windows 11 X64 PRO (build 24H2)
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Cooling	Be Quiet! Pure Rock 2
Memory	2 x 16GB Corsair Vengeance @ 6000Mhz
Video Card(s)	XFX 6950XT Speedster MERC 319
Storage	Kingston KC3000 1TB \| WD Black SN750 2TB \|WD Blue 1TB x 2 \| Toshiba P300 2TB \| Seagate Expansion 8TB
Display(s)	Samsung U32J590U 4K + BenQ GL2450HT 1080p
Case	Fractal Design Define R4
Audio Device(s)	AuraSound AS42 Soundbar \| Plantronics 5220 \| Sony WH-1000XM3 \| Nektar SE61 \| Behringer XR18
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Software	Windows 10 Pro
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Video Card(s)	Zotac GTX 1050TI
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