Have been getting crashes and freezing

[Beanz]

Soo lately i've been having these restarts or straight up freezes where the pc becomes completely unresponsive and i have to hold power button down for hard reset. I've noticed my voltages are weird in gpuz and im wonder if its my gpu or psu thats causing the problem. My pcie socket voltage is dropping to 11.4 and 8 and 6pin dropping to 11.7 but i am only at 11.9 at idle and voltages seeming to skipping or spiking down to 0 on gpuz.

im not sure what exact model psu it is but iys a 750 gold evga i know that

gpu is a evga 2070super black gaming

cpu is ryzen 5 5600

no over heating issues either
and everything is stock clocks o oc on anything accept xmp and i have another set of know working ram that ive tested too and same results on both

the second screenshot is in game but no skips in the graph as the system locked up right before launching a game

 

[Hyderz]

how old is this system? have you cleaned it recently? maybe you need to reseat the gpu, check for bent pins if you have changed thermal paste etc..
another thing is to make sure everything is up to date, drivers, bios etc
it seems like something is starting to die.. could be the vram in the gpu or the motherboard...

 

[Beanz]

im on an older driver version rn im thinking its either gpu or psu but i got a minidump and it had nvidia in it but havent tried old driver enough yet to know. But after seeing the voltage do that in gpuz im wondering if its psu dying ive been thinking its gpu but is it possible it is psu? the system is about 4 years old accept cpu is 4 months old. i also cleaned and reseated everything when it started acting up a couple weeks ago. It happens random times too could be on chrome or could be in a game or 5 minutes from boot to 5 hours from boot its very strange

 

[Bobaganoosh]

Seems like a power supply issue to me with that low of a voltage. 11.4V is the absolute minimum of the 12V spec. You're really not drawing that much power to make it droop like that. Is the psu still under warranty? Most of their gold+ supplies had a 5-10 year warranty. You can try to register it and put in a ticket on their site.

Edit: also, your temps seem pretty high, even at idle. Does your case have good airflow? Have you cleaned it recently?

 

[Beanz]

Seems like a power supply issue to me with that low of a voltage. 11.4V is the absolute minimum of the 12V spec. You're really not drawing that much power to make it droop like that. Is the psu still under warranty? Most of their gold+ supplies had a 5-10 year warranty. You can try to register it and put in a ticket on their site.

Edit: also, your temps seem pretty high, even at idle. Does your case have good airflow? Have you cleaned it recently?

47c at idle for gpu is hot?

 

[Ferrum Master]

Fill out your specs dude.

Then tell your BIOS version and and show your timings/voltages.

Then do classics... testmem orOCCT in each section, CPU/RAM/GPU/VRAM and pin out. If it is triggered by all... and really the 12V line drops below 11.5V... then SWAP/RMA your PSU.

 

[Beanz]

i tested a whole other set of ram and had same crash.

MOBO is a gigabyte dsh3h on the newest bios i flashed to get the 5600 to work on the board

ive reseated the gpu ram and ssds

no over heating

and when i play games they run mint and then the system just locks up ad goes completely unresponsive. Today i pull up GPUZ and i see the voltage doing that at idle after some games and watching temps

 

[Ferrum Master]

and when i play games they run mint and then the system just locks up ad goes completely unresponsive. Today i pull up GPUZ and i see the voltage doing that at idle after some games and watching temps

Stress test your PC using dedicated tools.

Are you using PBO?

Non X cpu okay.

 

[Beanz]

Stress test your PC using dedicated tools.

Are you using PBO?

Non X cpu okay.

no PBO stock clocks cpu doesnt see over 60c

no PBO stock clocks cpu doesnt see over 60c

and the screen shot when its warmed up is also in valorant at over 500fps its at 70c and in some gpu intense games it goes to 80c

no PBO stock clocks cpu doesnt see over 60c


and the screen shot when its warmed up is also in valorant at over 500fps its at 70c and in some gpu intense games it goes to 80c

im thinking either the gpu is on its way out or psu

no PBO stock clocks cpu doesnt see over 60c


and the screen shot when its warmed up is also in valorant at over 500fps its at 70c and in some gpu intense games it goes to 80c


im thinking either the gpu is on its way out or psu

my gpu cable is a daisy chained cable but its been that way for years now with no issues

 

[Macro Device]

Get a certified working spare ~200 W GPU. GTX 770 or maybe 780. Something old, cheap and thus, easy to obtain. Then test with it. Same issues, get a new PSU. Issues gone, get a new GPU.

 

[Beanz]

Get a certified working spare ~200 W GPU. GTX 770 or maybe 780. Something old, cheap and thus, easy to obtain. Then test with it. Same issues, get a new PSU. Issues gone, get a new GPU.

i can try with a gtx 1060 6gb

 

[Macro Device]

i can try with a gtx 1060 6gb

Not ideal, its TDP is 120 W. You need something of ~200 W or beyond.

 

[Bill_Bright]

Seems like a power supply issue to me with that low of a voltage. 11.4V is the absolute minimum of the 12V spec.

^^^This^^^

The ATX Form Factor standard allows for a ±5% deviation from the norm (+12V). As Bobaganoosh noted, 11.4V is the absolute minimum allowed. So "in theory" this should still work but theory and real-world don't always jive.

im thinking either the gpu is on its way out or psu

Since EVERYTHING inside the PC case depends on good, clean, stable power, you need to ensure you are providing it, especially before spending money on anything else - like an expensive new graphics card.

So buy, beg, borrow or steal a known good power supply to swap in there and see what happens.

 

[RJARRRPCGP]

i tested a whole other set of ram and had same crash.

MOBO is a gigabyte dsh3h on the newest bios i flashed to get the 5600 to work on the board

ive reseated the gpu ram and ssds

no over heating

and when i play games they run mint and then the system just locks up ad goes completely unresponsive. Today i pull up GPUZ and i see the voltage doing that at idle after some games and watching temps

Motherboard is a suspect. It's possible that the MOSFET temps are too high!

 

[GerKNG]

check your drives with crystaldiskinfo, run memtest for an hour, core cycler until all cores were tested once, Furmark for 5-10 Minutes (check HWinfo while running)
otherwise CMOS Reset, Clean windows installation.

 

[Beanz]

cmos has been reset and windows is fresh. just booted up at pcie slot voltage was 12.4 and slowly fell to 11.9 until staying there so im gonna try a psu

 

[AsRock]

I know when HWinfo64 was saying one of my PSU's (seasonic) was dropping to 11.4v they asked me to send it in asap, and they replaced it.

i be trying another PSU just to see if the issue gets resolved or not. How ever the whole system shutdowns typically

 

[Beanz]

I know when HWinfo64 was saying one of my PSU's was dropping to 11.4v they asked me to send it in asap, and they replaced it.

i be trying another PSU just to see if the issue gets resolved or not. How ever the whole system shutdowns typically

yeah thats what im thinking casue 8 pin, 6 pin, and pcie slot power are very not smooth soo im gonna swap psu and see how it goes

would a evga nex 650g power my pc? ryzen 5 5600 and 2070 super?

 

[Macro Device]

would a evga nex 650g power my pc? ryzen 5 5600 and 2070 super?

As a temporary testing solution it's more than sufficient. As a long term investment... Probably will do. 99%.

 

[Beanz]

this is an updated screenshot of while in game

this is an updated screenshot of while in game

and is it possible the gpu could cause these issues?

this is an updated screenshot of while in game


and is it possible the gpu could cause these issues?

should the all the 12v be consistent

this is an updated screenshot of while in game


and is it possible the gpu could cause these issues?


should the all the 12v be consistent

just got around to testing ssd and my Windows (c) drive comes back good on crystaldiskinfo but at 36%

 

[Bobaganoosh]

47c at idle for gpu is hot?

Sorry, I had thought they idled lower for some reason, but I just checked some reviews and I guess not. I was thinking a high idle temp there might be a symptom of a warm case and a hot motherboard having problems (just trying to explore all options), but I still think the most likely culprit is your psu, which may be replaceable under warranty.

 

[Macro Device]

high idle temp there might be a symptom of

Zero RPM function in newer GPUs. 99% cases that's it. This ain't a sign of danger, yet that could be annoying if fan curve or whatever is configured incorrectly by the manufacturer.

 

[Beanz]

Sorry, I had thought they idled lower for some reason, but I just checked some reviews and I guess not. I was thinking a high idle temp there might be a symptom of a warm case and a hot motherboard having problems (just trying to explore all options), but I still think the most likely culprit is your psu, which may be replaceable under warranty.

well ive been on an older driver for about 3 days with no crashes yet. The crashes seemed to happen at random soo if i go a full week no crash im gonna say it was a bad driver from nvidia but i am also gonna be replacing psu ASAP to to be sure

 

[Bobaganoosh]

Zero RPM function in newer GPUs. 99% cases that's it. This ain't a sign of danger, yet that could be annoying if fan curve or whatever is configured incorrectly by the manufacturer.

Agreed. I just forgot about that in my initial post. I've been running hybrids for a while before went full water block and I had a "CRS" moment about the zero-RPM fan-curve that allows higher idle temps. As I said above, pretty sure their PSU is the problem. The one good thing EVGA might still have is PSU warranties, assuming they have any replacement PSUs in stock, so that's why I suggested they reach out to try and get an RMA.