Help , 0xc000021a when trying to install Windows 10

27MaD · Apr 22, 2019

So my SSD arrived and it's time to install windows on it , so i downloaded the media creation tool on another laptop and then installed the windows installer on a USB stick , everytime i try to boot from the USB i get a BSOD with the code in the title , i tried to disable secure boot , tried to boot with one RAM stick and SSD and the integrated graphics , nothing worked :cry:

Solaris17 · Apr 22, 2019

have you tried re-creating the drive?

FordGT90Concept · Apr 22, 2019

What model of SSD is it? My first guess is that it's NVMe in a board that doesn't support NVMe. Try updating motherboard BIOS first if that's the case.

0xc000021 is missing a digit... Is it 21a or 218?

27MaD · Apr 22, 2019

Solaris17 said:
have you tried re-creating the drive?

No but i'll do it , anything else guys ?

FordGT90Concept said:
What model of SSD is it? My first guess is that it's NVMe in a board that doesn't support NVMe. Try updating motherboard BIOS first if that's the case.

Kingston A400 120GB , i tried to disconnect it but that didn't work too.

EarthDog · Apr 22, 2019

So, to be clear, you didn't install windows to the SSD, but to the USB stick??????? What SSD 'arrived'? Please list the model!!! The more information the better! Is this on the H61 system in your specs?

27MaD said:
so i downloaded the media creation tool on another laptop and then intsalled windows on a USB stick

FordGT90Concept · Apr 22, 2019

27MaD said:
Kingston A400 120GB , i tried to disconnect it but that didn't work too.

I would recreate the install image on a different USB drive. If you can't even boot the USB drive, there's something seriously wrong with that stick or the data on it.

Make sure to run Media Creation Tool as admin. Also recommend using a USB stick with at least 8 GB of capacity.

Definitely update the motherboard BIOS if you haven't already.

27MaD · Apr 22, 2019

EarthDog said:
So, to be clear, you didn't install windows to the SSD, but to the USB stick??????? What SSD 'arrived'? Please list the model!!! The more information the better! Is this on the H61 system in your specs?

No, what i installed at the USB is the Windows 10 installer , Yes thats my system , that 200GB HDD is no longer there.

FordGT90Concept said:
I would recreate the install image on a different USB drive. If you can't even boot the USB drive, there's something seriously wrong with that stick or the data on it.

Make sure to run Media Creation Tool as admin. Also recommend using a USB stick with at least 8 GB of capacity.

Definitely update the motherboard BIOS if you haven't already.

Yes thats the problem when i boot from the USB it gives the BSOD after loading for like 10 seconds , it's a 16GB Kingstone USB ,The motherboard is running the last BIOS version available.

AltCapwn · Apr 22, 2019

The trouble definitely comes from the USB stick. You can try to download the .iso and burn it to the USB key using Rufus.

Deleted member 24505 · Apr 22, 2019

Try rufus to create the bootable drive, i only use this and never have a problem
Rufus

Also try this for .iso's. NOT warez as you need a key for them.
Get iso's using this

27MaD · Apr 22, 2019

FordGT90Concept said:
0xc000021 is missing a digit... Is it 21a or 218?

21a

FordGT90Concept · Apr 22, 2019

That is security related so secure boot/trusted platform module...
https://docs.microsoft.com/en-us/wi...-0xc000021a--status-system-process-terminated

This error occurs when a user-mode subsystem, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), has been fatally compromised and security can no longer be guaranteed. In response, the operating system switches to kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, this is one of the few cases where the failure of a user-mode service can shut down the system.

AltCapwn · Apr 22, 2019

FordGT90Concept said:
That is security related so secure boot/trusted platform module...
https://docs.microsoft.com/en-us/wi...-0xc000021a--status-system-process-terminated

So I guess it means if he disables secureboot/TPM in his UEFI it should fix the issue? But it's kinda strange an official usb key from media creation tools gives a secureboot error.

FordGT90Concept · Apr 22, 2019

If this was a prebuilt, it might be preloaded BIOS checksums flipping out...

Yes, Secure Boot has to be off but there's likely more options in regards to the operating system that need to be changed. Like, if there's an option for Windows 7, disable that. If there's an option for Windows 8/8.1/10, enable that. Make sure legacy boot options are disabled. Make sure the BIOS can see the SSD. If it doesn't work still and there is an option to disable the TPM, I'd disable that too.

I think what is happening is that the board isn't technically malfunctioning. It is that Windows is trying to load a driver for something on the board that is security related (like the TPM driver) and the user-mode driver crashes, which the kernel-mode driver catches and BSODs because security cannot be guaranteed. The only way you're going to be able to get it to work is to disable that device in the BIOS so Windows setup doesn't try to install a driver for it.

27MaD · Apr 25, 2019

Hello again , today i'm going to get another USB and i'll use RUFUS , but before i start i have 2 questions :
1- What partation scheme should i use , MBR or GPT ?
2- What file system should i use to format , FAT32 or NTFS ?
You can find my PC specs under my name and Windows 10 is going to be installed on the SSD.

AltCapwn · Apr 25, 2019

Let it to default if you want to be sure that it works

. I had some issue on some PC when put with GPT/NTFS.

27MaD · Apr 25, 2019

altcapwn said:
Let it to default if you want to be sure that it works . I had some issue on some PC when put with GPT/NTFS.

Well you have to choose one and one of them will be selected by default.

A.Stables · Apr 25, 2019

if working with Older OS use MBR + NTFS / if just for W10 and don't plan to migrate this drive then Use GPT / File system NTFS

27MaD · Apr 25, 2019

A.Stables said:
if working with Older OS use MBR + NTFS / if just for W10 and don't plan to migrate this drive then Use GPT / File system NTFS

Yeah i'm going for Win10 on a SSD and my motherboard supports UEFI.

Deleted member 24505 · Apr 25, 2019

Like this-

27MaD · Apr 25, 2019

Ok guys thank you , i'll feedback later.

biffzinker · Apr 25, 2019

GPT bootloader with target system set to UEFI, and the file system formatted as FAT32 will work as well.

thebluebumblebee · Apr 25, 2019

You could use a utility like: https://www.paragon-software.com/home/migrate-os-to-ssd/
More in this thread: https://www.techpowerup.com/forums/threads/hdd-to-ssd-clone.237667/#post-3736263

27MaD · Apr 25, 2019

Thank you lord , my brother gave me his USB which already had Win10 on , so i tried to boot using it and here it goes

Deleted member 24505 · Apr 25, 2019

I ALWAYS keep a USB stick with win 10 installer on it, just in case.

Good luck

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Help , 0xc000021a when trying to install Windows 10

27MaD

Solaris17

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