[Help] atikmpag.sys Blue Screen of Death Error

[95Viper]

Just some info...

AMD Radeon HD 7570, maybe, if, that is what it came with and has not been replaced.


Quote from Inspirion 660s Reference PDF:

Video controller
Integrated
• Intel HD Graphics
• Intel HD Graphics 2000/2500
Discrete
• NVIDIA GeForce GT 620
• AMD Radeon HD 7570

Dell Inspirion 660s Owner's Manual
Support for Inspiron 660s <--- drivers, faqs, etc.

Note: This system supports only low-profile graphics cards.

 

[eidairaman1]

Just some info...

AMD Radeon HD 7570, maybe, if, that is what it came with and has not been replaced.
View attachment 109915

Quote from Inspirion 660s Reference PDF:

Video controller
Integrated
• Intel HD Graphics
• Intel HD Graphics 2000/2500
Discrete
• NVIDIA GeForce GT 620
• AMD Radeon HD 7570

Dell Inspirion 660s Owner's Manual
Support for Inspiron 660s <--- drivers, faqs, etc.

Note: This system supports only low-profile graphics cards.

Yeah lets make sure by verifying it is before proceeding any further.

 

[Deleted member 67555]

Just some info...

AMD Radeon HD 7570, maybe, if, that is what it came with and has not been replaced.
View attachment 109915

Quote from Inspirion 660s Reference PDF:

Video controller
Integrated
• Intel HD Graphics
• Intel HD Graphics 2000/2500
Discrete
• NVIDIA GeForce GT 620
• AMD Radeon HD 7570

Dell Inspirion 660s Owner's Manual
Support for Inspiron 660s <--- drivers, faqs, etc.

Note: This system supports only low-profile graphics cards.

If that's what this guy has....for the cost of an HDMI cable it's one helluva an upgrade.
https://gpu.userbenchmark.com/Compa...top-11-GHz-vs-AMD-Radeon-HD-7570/m7697vsm9639
But before that I'd check with GPU-Z...

The reason I think an HDMI will solve this is because you have a Video card installed.
By default your Graphics priority is set to AUTO in the BIOS which is something that is good.
When you boot into Windows it loads a driver for your Intel HD2000 graphics as well as your AMD/ATI Graphics card.
The likely reason you are getting the "
atikmpag.sys
" error is because the driver is not responding because no connection is present.
It's a glitch..
Good news is whatever is installed is likely better than the Intel HD2000 graphics by a lot...

 

[eidairaman1]

If that's what this guy has....for the cost of an HDMI cable it's one helluva an upgrade.
https://gpu.userbenchmark.com/Compa...top-11-GHz-vs-AMD-Radeon-HD-7570/m7697vsm9639
But before that I'd check with GPU-Z...

The reason I think an HDMI will solve this is because you have a Video card installed.
By default your Graphics priority is set to AUTO in the BIOS which is something that is good.
When you boot into Windows it loads a driver for your Intel HD2000 graphics as well as your AMD/ATI Graphics card.
The likely reason you are getting the "
atikmpag.sys
" error is because the driver is not responding because no connection is present.
It's a glitch..
Good news is whatever is installed is likely better than the Intel HD2000 graphics by a lot...

Since he is using the igp-it might be a good idea to make sure the fan still rotates on the gpu and remove old drivers and install fresh ones for it.

 

[alexbach]

Hey, I found this link regarding the Atikmpag BSOD Error. However, I am not sure which method to try. Can you please suggest?

 

[infrared]

Alex - find out what graphics card you have, either by physically looking, or by looking in the device manager. Go to AMD site and download the appropriate drivers.

Uninstall the AMD graphics drivers that are currently broken, download DDU (Display Driver Uninstaller), reboot into safe mode and let it scrub any trace of the old drivers. Reboot.

Now, plug the monitor in with a HDMI cable, plugged into the discreet graphics card, install drivers. Fingers crossed you should now be sorted.

 

[eidairaman1]

Hey, I found this link regarding the Atikmpag BSOD Error. However, I am not sure which method to try. Can you please suggest?

Grab chipset drivers, do what @infrared and I suggested

 

[alexbach]

Thank you so much. As @infrared suggested, this finally worked.