Help: Port for Plex Server

[Shou Miko]

I need to get my Plex Server running on port 49000 so my family and friends can access it so far Plex ain't really happy about that.

I will censor all ip's but the ip in my router matches my pc bcs I have other ports opened and they work fine with http://canyouseeme.org/
http://canyouseeme.org/
My router is a Asus RT-AC66U running the latest Merlin firmware.

My port setting in the router under "Virtual Server / Port Forwarding":

Correct me if I am wrong but this here is above is correct right?

My Plex Server just shows this when I enable "Server Mapping":

Anyone that can help mere here I can't open 32400 up for this so it needs to be 49000 and thank you for any help in advanced

 

[Kursah]

I have that same router, though it's acting as my wireless access point rather than gateway...I built a PFSense router for that...but both Merlin and PFSense are super easy to setup port forward rules. Looks like your rule is correct, and I had to delete a couple sentences in regards to manually specifying public port as what you're on your router appears correct.

I would try rebooting your router and the server hosting Plex. I have noticed with newer releases of Plex in the Plex Pass installs at least that restarting the Plex service doesn't always work...though I have Plex running as a service on one of my 2012R2 VM's so I never have to login for it to work should that server be rebooted for whatever reason. Works great!

I use Plex in this form, sharing with family...though I just stick with 32400, but my PFSense is setup to forward all 32400 requests to the local VM I host Plex on at 32400, works like a charm.

Why can't you use 32400 on your public interface?

Have you reviewed this page: https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-myPlex-Server-connections

Did you verify the local PC OS firewall is not blocking 32400?

I changed mine just to test and it took a few minutes to resolve... but I forwarded WAN IP with Port 49000 to LAN IP with Port 32400 and it is resolving just fine. So that makes me curious if A. your LAN IP is wrong in the port forward rule, B. router needs rebooted or port forward rule isn't properly applied to running config., C. local firewall blocking Plex..though if you have local access to it then you should be fine... D. Reboot plex server.

Makes me wonder if traffic isn't resolving correctly. You don't have another router in-line do you?

You said you verified port 49000 is shown as open, I see you're using both UDP and TCP. I am only using TCP...might be worth a try to changing it but really shouldn't make a difference.

 

[FordGT90Concept]

Private and Public generally aren't different unless you got a lot of the same thing running. I'd try 32400 and 32400.

In all seriousness, Plex should have some place in it where you can specify what port number to use. That's the one you should enter for public and private.

 

[Kursah]

Plex defaults to 32400, and won't let you change that from what I've found at least in the GUI...though I bet there's a config file somewhere!

EDIT: In my quick search I did find you can change the port from 32400..https://support.plex.tv/hc/en-us/articles/201105343-Advanced-Server-Settings

But that might be no different than the above "Manually specify public port" setting. The line in the config file you want to find is listed as "ManualPortMappingPort". I am working and have no time to test that...but maybe one of you guys can? I have no need to change from 32400 locally or publicly but will likely keep 49000 forward rule just because I'm lazy lol.

I feel it is something with the network setup, IP addressing, NAT (if double-NATed), or firewall issues. Hopefully we can clear it up though!

 

[Kursah]

@puma99dk| did you get it sorted?

 

[Shou Miko]

@puma99dk| did you get it sorted?

yeh sry been having some bad days the last couple of days, I asked my vpn provider really nicely and they just gave me a new ip where it was possible to open up port 32400 and now it works flawlessly, but thx @Kursah for the link I will keep it if I ever had to go through this again mby it will work than.

 

[Kursah]

Sorry to hear you've had some bad days, I hope that your future brightens up! I didn't realize you were behind a VPN'd connection, that can definitely have an effect and I'm glad they let you have access! Take care!

 

[Shou Miko]

Well it happens a couple of times a yr I might end up with a depression or so I hope not.

Well I don't complain about my VPN bcs my provider has awesome tech support and gives me next to nuth in loss on my 100/25mbit connection:

 

[Kursah]

When I get depressed I gotta get up and go hiking, fishing or something. Not sure what you can do about it but keep your head up and keep talking! I'll keep my fingers crossed that your situation improves and if there's anything myself or anyone else on TPU can do to help you out, please let us know.

I'd love to have the bandwidth you do, and with a VPN service to boot is pretty sweet!