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Help: Port Forwarding to view IP Camera (before I go insane!)

Well, I just installed a wifi printer - I thought it wouldn't work in view of the above problems, but it works flawlessly.

Just tried advanced IP scanner - it doesn't see the camera when the ethernet cable is disconnected. It shows up only after I connect it by cable to the router.

EDIT: It does show up, but as offline (grey icon instead of blue)
 
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Wonder if you got a bum camera.

This may be helpful:
 
Sasqui said:
Wonder if you got a bum camera.

This may be helpful:
Click to expand...
That's exactly my camera, and that youtube shows exactly the steps to set it up.
I would have thought it was a bum camera too, but it worked fine before I changed ISP and router!

I notice, at 0:58 in the video when the pull out the ethernet cable, the yellow led flashes a bit but the green led remains lighted?

Because in my case when I pull out the cable both leds go off. o_O
 
Black Panther said:
I would have thought it was a bum camera too, but it worked fine before I changed ISP and router!
Click to expand...

Something is not playing nice with the router it sounds. Do you have a second router to re-test the basics?

Edit: You could even daisy chain off the ISP router for testing LAN purposes.
 
Sasqui said:
Do you have a second router to re-test the basics?
Click to expand...
Unfortunately no...
But the router didn't mess up with my wifi printer. Isn't that the same thing ie wifi from a device accessing the router, whether it is a camera or a printer?
 
Black Panther said:
But the router didn't mess up with my wifi printer. Isn't that the same thing ie wifi from a device accessing the router, whether it is a camera or a printer?
Click to expand...

In theory, yes. But these are computerz lol.

Does the camera have a hard reset button?
 
something as simple as enable upnp in cam and router
no one mentioned that yet !!!
 
dorsetknob said:
something as simple as enable upnp in cam and router
no one mentioned that yet !!!
Click to expand...

uPnp is enabled in the router. There's no option for it in the camera settings.


I'm thinking the screenshot below could provide some clues. I mean I just cleared the intrusion detections some hours ago before trying to get the camera to work again... and there are all these intrusions? I think it's the router blocking the camera there...
Thing is, I don't think I have an option to disable intrusion detection from the router. I've been trying to find it... (I'm logging in the router as an advanced user not ordinary user). I'll contact my ISP to see if it can be disabled...

udp.jpg
 
my cam is a foscam and to access the settings page i type in a lan address in my case its http://192.168.0.101/
this is the Ip address assigned by DHCP and i have bound it to the camera's mac address in the router
so any time the router is rebooted this is the ip address the Cam gets
that takes me to the webpage and i can access the cam settings there
For viewing from another device not on my lan ie friends or family pc i use Noip.com free account

edit
have You allowed/enabled the cam access through your firewall (s) And the win firewall even if the win one is disabled
also anti virus software could be another culpret

Your system may be blocking the cam and its data stream
 
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This is weird. I contacted my ISP (on fb chat) and she told me that by default Intrusion Detection is disabled on their modems! I told her that it is not so in my case. I even did a hard-reset of their modem and reinstalled it from scratch and that option remains enabled... duh...
 
Black Panther said:
This is weird. I contacted my ISP (on fb chat) and she told me that by default Intrusion Detection is disabled on their modems! I told her that it is not so in my case. I even did a hard-reset of their modem and reinstalled it from scratch and that option remains enabled... duh...
Click to expand...

I put my Comcast ISP router in Bridge mode* and plugged an ASUS N66U into it. Problem solved ;)

* that's what many people were trying to do but they disabled it. Turns out 1 month before I wanted to do it, they released new firmware that allowed it!
 
I'm not going to buy another router to bridge it, and then find it doesn't work.

ISP chat on fb told me that there's a disable button next to ''Intrusion Detection''. I sent them a screenshot showing there's no such button and she told me she'll contact someone more knowledgeable. I think she's confusing Intrusion Detection with Firewall, which has such button. :ohwell:

dorsetknob said:
have You allowed/enabled the cam access through your firewall (s) And the win firewall even if the win one is disabled
also anti virus software could be another culpret

Your system may be blocking the cam and its data stream
Click to expand...

I created an exception for the port in windows firewall but it still doesn't work.
I don't think it's a pc problem, this camera used to work fine on this pc some weeks ago with the other ISP's router, so it must be a router issue.
 
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"Script Support jockies you have to luv em else you kill them"

edit
mine is set up to use port 80
windows fire wall allowed then win firewall disabled (don't use it )
comodo firewall allowed

Is the cam blocked on all pc's or devices on your lan. if so then it does point to a router config problem
 
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dorsetknob said:
"Script Support jockies you have to luv em else you kill them"
Click to expand...
Didn't quite get what you mean? :)

Anyway in this link there are screenshots of all the menus of my particular router, just in case anyone might notice something I might be missing...

http://screenshots.portforward.com/routers/Technicolor/TG587nv3/

By the way... I can see no option on those screenshots to disable Intrusion Detection either, so I don't think the ISP representative who spoke with me was correct.
 
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!st line Service support Staff they read out solutions to problems from a script till they get a problem thats not scripted for " like yours"
 
dorsetknob said:
Is the cam blocked on all pc's or devices on your lan. if so then it does point to a router config problem
Click to expand...

It's blocked even on my android tablet. It used to work on it before using my previous ISP's router.
 
Have you tried putting that address in DMZ, just to see if you can hit it at all?
 
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Black Panther said:
Hmmm, will they notice if I do that?

And I guess I need 2 routers to do this?

Nvm I'm afraid to do it, lest I end up without an internet connection!
Click to expand...

Just a thought. Here, if my router got buggered, I could walk into a nearby service center and swap, they don't ask many questions about equipment.
 
Isp provided routers are often locked to account by registering the MAC
if you try another you might have to spoof the mac address of new router
 
Nope. I've even chatted at length with ISP, and they told me the best thing was to bring both router and camera to their tech office. I'm suspecting my router might be a bit borky, especially since now it also refuses my phone (it allows other wifis, and my phone can connect to other routers).
I'll let you know how it went.
 
Black Panther said:
Nope. I've even chatted at length with ISP, and they told me the best thing was to bring both router and camera to their tech office. I'm suspecting my router might be a bit borky, especially since now it also refuses my phone (it allows other wifis, and my phone can connect to other routers).
I'll let you know how it went.
Click to expand...

I was just dealing with a Comcast router (Xfinity). The tech was helping my GF set it up and turned off the "Broadcast SSID" button (moron). I turned that on and it work for a little while, then the two SSID's dissapeared! I logged back into the router and it was all setup right, I save d changes on each channel and they showed up again. But now, the connections were not secure... Checked the router 10.1.1.1 (IIRC), and sure enough WPA security was turned on and password set. What a POS!
 
Just came back from ISP tech. They spent more than an hour, first checking whether I did the port forwarding correctly, then trying other settings, trying another modem...

Finally they got the camera working, but they had to change the router's security to be only WEP to do so :ohwell:
They told me the camera doesn't support any higher wifi security...
 
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