• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Help with ASUS RX550 2G (driver problems)

NiemandGekusst

New Member
Joined
Feb 4, 2020
Messages
22 (0.01/day)
Hey guys, first off let me leave some specs:
ASUS Prime A320M-K
AMD Ryzen 3 1300x
ASUS RX550-2G (https://www.asus.com/Graphics-Cards/RX550-2G/ )
LNZ SX-500-FC 500W
Kingston 8G DDR4 2400 MHz (Don't remember the exact model but it's one of those without any flashy logos/names and cooling things)
All components are 18 months old
Windows 10 Home version 1909
BIOS version/date: American Megatrends 3803 1/22/2018
SMBIOS version: 3.1
BIOS mode: UEFI


I want to start out by saying that ever since I've had this card, I've never been able to update the drivers, once, without having the problem I'm having currently, which I will explain in a bit. Also my GPU shows up as "Microsoft Basic Display Adapter" in device manager and also in GPU-Z, however, GPU-Z displays the correct specs (such as clock speed and whatnot) under the incorrect name and when I click "Lookup" it brings me to the correct page for my GPU (https://www.techpowerup.com/gpu-specs/radeon-rx-550.c2947 ), although it's not my exact model, but you can find it down there in the page.

This is what my screen looks like when I boot up with AMD drivers installed:



List of things I've tried:
updating the drivers with device manager, using the ones windows automatically finds
updating the drivers with Radeon-Software-Adrenalin-2020-20.1.3-MinimalSetup-200128_64bit
updating the drivers with Radeon-Software-Adrenalin-2020-20.1.4-MinimalSetup-200127_web
updating the drivers with Asus 18.10.16 WHQL
updating the drivers with the AMD Driver Auto-Detect Tool
updating the drivers with the drivers amd recommended to me when I selected my GPU on their website
Every option on the Windows 10 Recovery screen (restoration point - roll back - the rest), the one thing that makes my PC usable again is booting into safe mode, and I've tried rebooting out of safe mode with the faulty drivers installed but they still don't work.
Running AMD Driver Cleaning Utility before installing any of the aforementioned drivers
Installing drivers after running Display Driver Uninstaller
Booting into low res mode
formatting my PC and installing the drivers in a fresh windows 10

I remember that my card came with a CD which I think contained the GPU Tweak II program and maybe some drivers, but sadly I don't have the CD anymore.

I currently do not have access to another PC where I can install my GPU to try it and neither do I have another GPU I can use instead of the one I currently have.

Also, when I open up Photoshop CS6, it detects that there is something weird going on with my GPU. League runs at 2 FPS at max settings when it used to run at 120+ and some games like Dead by Daylight won't boot up because a message pops up telling me that DX11 is required to run it. My point is that other programs are aware of the driver change and it's not like I can just keep using my PC as if nothing happened.

It seems that no matter which version of the drivers I install, I always have the same problems:
During the driver installation process, the screen blacks out and never comes back, when I reboot my PC, after the ASUS logo screen where you can enter the bios, the screen displays a pixel glitch which covers up the entire screen.

I guess if I could just go back to the drivers the GPU comes loaded with, that would solve the problem, since I've been using those since July 2018 with no problems and great performance.

Oh also: After installing any drivers, when I reboot into safe mode my GPU shows as either Radeon 550 Series or Radeon RX550 depending which driver I install, even though the GPU name's is correct, League, for example, still runs extremely slow (20 FPS with the lowest settings). Also, my GPU never shows up on task manager even though it used to before all of this happened and it still shows us as Microsoft Basic Display Adapter when I run dxdiag.exe. And as I've previously said, if I were to reboot out of safe mode into "normal mode" I would still get the screen glitch, the only way to go into normal mode without any glitches is to roll back to drivers with device manager to "Microsoft Basic Display Adapter", however, that renders my GPU useless since it won't process anything.
 
Joined
Feb 4, 2020
Messages
11 (0.01/day)
System Name old baby
Processor E5 2640V3
Motherboard huananzhi x99-TF
Cooling snowman 4 tube
Memory 1866 Mhz 4x4 corsair по 16$ за штуку 4 channel
Video Card(s) r9 fury asus strix anlock
Storage m2 240gb Tlc . ssd sata 480gb tlc . hdd 5400 500 gb
Display(s) acer 144 Hz VA
Case Cougar MX350 Mesh-X
Audio Device(s) a4tech g500
Power Supply CoolerMaster MWE Bronze 700W
Mouse a4tech q51
Keyboard за 5 $
Software win 10 корпоративная
Привет. тебе нужно попытаться прошить другой bios для видеокарты. попробуй выбрать rx550 в другом исполнении но учти что тип памяти должен соответствовать твоей например вот так(как на картинке (только у тебя GDDR5)). для прошивки используй утилиту ATI WinFlash . установи драйвер затем, самый последний.после установки драйвера тебе прийдётся патчить драйвер используй atikmdag-patcher-1.4.7 .
 

Attachments

  • 11.jpg
    11.jpg
    112.8 KB · Views: 5,449

NiemandGekusst

New Member
Joined
Feb 4, 2020
Messages
22 (0.01/day)
Привет. тебе нужно попытаться прошить другой bios для видеокарты. попробуй выбрать rx550 в другом исполнении но учти что тип памяти должен соответствовать твоей например вот так(как на картинке (только у тебя GDDR5)). для прошивки используй утилиту ATI WinFlash . установи драйвер затем, самый последний.после установки драйвера тебе прийдётся патчить драйвер используй atikmdag-patcher-1.4.7 .
Uh thanks. Why are you replying in Russian. Who cares, anyways, I don't think I'm ready to try that to be honest, it doesn't seem like a good idea, thanks nonetheless.
 
Joined
Jan 31, 2010
Messages
5,380 (1.03/day)
Location
Gougeland (NZ)
System Name Cumquat 2021
Processor AMD RyZen R7 7800X3D
Motherboard Asus Strix X670E - E Gaming WIFI
Cooling Deep Cool LT720 + CM MasterGel Pro TP + Lian Li Uni Fan V2
Memory 32GB GSkill Trident Z5 Neo 6000
Video Card(s) Sapphire Nitro+ OC RX6800 16GB DDR6 2270Cclk / 2010Mclk
Storage 1x Adata SX8200PRO NVMe 1TB gen3 x4 1X Samsung 980 Pro NVMe Gen 4 x4 1TB, 12TB of HDD Storage
Display(s) AOC 24G2 IPS 144Hz FreeSync Premium 1920x1080p
Case Lian Li O11D XL ROG edition
Audio Device(s) RX6800 via HDMI + Pioneer VSX-531 amp Technics 100W 5.1 Speaker set
Power Supply EVGA 1000W G5 Gold
Mouse Logitech G502 Proteus Core Wired
Keyboard Logitech G915 Wireless
Software Windows 11 X64 PRO (build 23H2)
Benchmark Scores it sucks even more less now ;)
Привет. тебе нужно попытаться прошить другой bios для видеокарты. попробуй выбрать rx550 в другом исполнении но учти что тип памяти должен соответствовать твоей например вот так(как на картинке (только у тебя GDDR5)). для прошивки используй утилиту ATI WinFlash . установи драйвер затем, самый последний.после установки драйвера тебе прийдётся патчить драйвер используй atikmdag-patcher-1.4.7 .
please use english language or use google translate if you can't

Translated to english:

Hey. You need to try to flash another bios for the video card. try to choose rx550 in another version, but keep in mind that the type of memory should match yours, for example like this (like in the picture (only you have GDDR5)). use ATI WinFlash utility for firmware. install the driver, then the latest one. after installing the driver, you will have to patch the driver, use atikmdag-patcher-1.4.7...

back on topic: It looks like the memory has been fried can you RMA it if not then it looks like you'll be up for a new card
 

NiemandGekusst

New Member
Joined
Feb 4, 2020
Messages
22 (0.01/day)
please use english language or use google translate if you can't

Translated to english:

Hey. You need to try to flash another bios for the video card. try to choose rx550 in another version, but keep in mind that the type of memory should match yours, for example like this (like in the picture (only you have GDDR5)). use ATI WinFlash utility for firmware. install the driver, then the latest one. after installing the driver, you will have to patch the driver, use atikmdag-patcher-1.4.7...

back on topic: It looks like the memory has been fried can you RMA it if not then it looks like you'll be up for a new card
Fuuuck man, you really think so? I can still use in safe mode and normal mode with default drivers but the performance is terrible, does that really sound like a fried memory?
And I can't RMA since it's out of warranty and I live like 10k KM away from USA so it would be a huge pain in the ass to send it.
 
Joined
Jan 31, 2010
Messages
5,380 (1.03/day)
Location
Gougeland (NZ)
System Name Cumquat 2021
Processor AMD RyZen R7 7800X3D
Motherboard Asus Strix X670E - E Gaming WIFI
Cooling Deep Cool LT720 + CM MasterGel Pro TP + Lian Li Uni Fan V2
Memory 32GB GSkill Trident Z5 Neo 6000
Video Card(s) Sapphire Nitro+ OC RX6800 16GB DDR6 2270Cclk / 2010Mclk
Storage 1x Adata SX8200PRO NVMe 1TB gen3 x4 1X Samsung 980 Pro NVMe Gen 4 x4 1TB, 12TB of HDD Storage
Display(s) AOC 24G2 IPS 144Hz FreeSync Premium 1920x1080p
Case Lian Li O11D XL ROG edition
Audio Device(s) RX6800 via HDMI + Pioneer VSX-531 amp Technics 100W 5.1 Speaker set
Power Supply EVGA 1000W G5 Gold
Mouse Logitech G502 Proteus Core Wired
Keyboard Logitech G915 Wireless
Software Windows 11 X64 PRO (build 23H2)
Benchmark Scores it sucks even more less now ;)
so if it works with the Windows default VGA driver and the Windows certed driver are you able to get an GPUz screen shot show the specifics of the card it may just be a faulty vBIOS requiring an reflash of the original vBIOS

@eidairaman1 may have more to add to this thread he's the resident vBIOS guru
 

NiemandGekusst

New Member
Joined
Feb 4, 2020
Messages
22 (0.01/day)
so if it works with the Windows default VGA driver and the Windows certed driver are you able to get an GPUz screen shot show the specifics of the card it may just be a faulty vBIOS requiring an reflash of the original vBIOS

@eidairaman1 may have more to add to this thread he's the resident vBIOS guru
Ok yeah I'm sure it's a faulty BIOS, so if I can get some info on how to approach this whole BIOS flashing thing it would be very nice, because being told to reflash my gpu by some sketchy russian comment is hella weird lol
 
Joined
Feb 4, 2020
Messages
11 (0.01/day)
System Name old baby
Processor E5 2640V3
Motherboard huananzhi x99-TF
Cooling snowman 4 tube
Memory 1866 Mhz 4x4 corsair по 16$ за штуку 4 channel
Video Card(s) r9 fury asus strix anlock
Storage m2 240gb Tlc . ssd sata 480gb tlc . hdd 5400 500 gb
Display(s) acer 144 Hz VA
Case Cougar MX350 Mesh-X
Audio Device(s) a4tech g500
Power Supply CoolerMaster MWE Bronze 700W
Mouse a4tech q51
Keyboard за 5 $
Software win 10 корпоративная
Ok yeah I'm sure it's a faulty BIOS, so if I can get some info on how to approach this whole BIOS flashing thing it would be very nice, because being told to reflash my gpu by some sketchy russian comment is hella weird lol
simply. you go into windows. Disable the video card in the task manager. run ati win flash. flashing a suitable bios. restarting. run atikmdag-patcher-1.4.7. and you're done
 
Joined
Jan 31, 2010
Messages
5,380 (1.03/day)
Location
Gougeland (NZ)
System Name Cumquat 2021
Processor AMD RyZen R7 7800X3D
Motherboard Asus Strix X670E - E Gaming WIFI
Cooling Deep Cool LT720 + CM MasterGel Pro TP + Lian Li Uni Fan V2
Memory 32GB GSkill Trident Z5 Neo 6000
Video Card(s) Sapphire Nitro+ OC RX6800 16GB DDR6 2270Cclk / 2010Mclk
Storage 1x Adata SX8200PRO NVMe 1TB gen3 x4 1X Samsung 980 Pro NVMe Gen 4 x4 1TB, 12TB of HDD Storage
Display(s) AOC 24G2 IPS 144Hz FreeSync Premium 1920x1080p
Case Lian Li O11D XL ROG edition
Audio Device(s) RX6800 via HDMI + Pioneer VSX-531 amp Technics 100W 5.1 Speaker set
Power Supply EVGA 1000W G5 Gold
Mouse Logitech G502 Proteus Core Wired
Keyboard Logitech G915 Wireless
Software Windows 11 X64 PRO (build 23H2)
Benchmark Scores it sucks even more less now ;)
both the vBIOS and ATI bios flash utility can be found on here

https://www.techpowerup.com/download/ati-atiflash/

and for vBIOS files

well doesn't look like we have one in the database

actually flashing the vBIOS has been made really easy now but I'd still wait to see what @eidairaman1 has to say on this so just hold tight until he gets a chance to view this thread and he'll want pics of the card front and back in particular of the white labels on the back and a GPUz screenshot so I'd be getting those ready to go while you wait
 

NiemandGekusst

New Member
Joined
Feb 4, 2020
Messages
22 (0.01/day)
both the vBIOS and ATI bios flash utility can be found on here

https://www.techpowerup.com/download/ati-atiflash/

and for vBIOS files

well doesn't look like we have one in the database

actually flashing the vBIOS has been made really easy now but I'd still wait to see what @eidairaman1 has to say on this so just hold tight until he gets a chance to view this thread and he'll want pics of the card front and back in particular of the white labels on the back and a GPUz screenshot so I'd be getting those ready to go while you wait
Sure thing, thanks so much just for these replies alone
 
Joined
Jan 31, 2010
Messages
5,380 (1.03/day)
Location
Gougeland (NZ)
System Name Cumquat 2021
Processor AMD RyZen R7 7800X3D
Motherboard Asus Strix X670E - E Gaming WIFI
Cooling Deep Cool LT720 + CM MasterGel Pro TP + Lian Li Uni Fan V2
Memory 32GB GSkill Trident Z5 Neo 6000
Video Card(s) Sapphire Nitro+ OC RX6800 16GB DDR6 2270Cclk / 2010Mclk
Storage 1x Adata SX8200PRO NVMe 1TB gen3 x4 1X Samsung 980 Pro NVMe Gen 4 x4 1TB, 12TB of HDD Storage
Display(s) AOC 24G2 IPS 144Hz FreeSync Premium 1920x1080p
Case Lian Li O11D XL ROG edition
Audio Device(s) RX6800 via HDMI + Pioneer VSX-531 amp Technics 100W 5.1 Speaker set
Power Supply EVGA 1000W G5 Gold
Mouse Logitech G502 Proteus Core Wired
Keyboard Logitech G915 Wireless
Software Windows 11 X64 PRO (build 23H2)
Benchmark Scores it sucks even more less now ;)
Joined
Feb 4, 2020
Messages
11 (0.01/day)
System Name old baby
Processor E5 2640V3
Motherboard huananzhi x99-TF
Cooling snowman 4 tube
Memory 1866 Mhz 4x4 corsair по 16$ за штуку 4 channel
Video Card(s) r9 fury asus strix anlock
Storage m2 240gb Tlc . ssd sata 480gb tlc . hdd 5400 500 gb
Display(s) acer 144 Hz VA
Case Cougar MX350 Mesh-X
Audio Device(s) a4tech g500
Power Supply CoolerMaster MWE Bronze 700W
Mouse a4tech q51
Keyboard за 5 $
Software win 10 корпоративная
Joined
Feb 4, 2020
Messages
11 (0.01/day)
System Name old baby
Processor E5 2640V3
Motherboard huananzhi x99-TF
Cooling snowman 4 tube
Memory 1866 Mhz 4x4 corsair по 16$ за штуку 4 channel
Video Card(s) r9 fury asus strix anlock
Storage m2 240gb Tlc . ssd sata 480gb tlc . hdd 5400 500 gb
Display(s) acer 144 Hz VA
Case Cougar MX350 Mesh-X
Audio Device(s) a4tech g500
Power Supply CoolerMaster MWE Bronze 700W
Mouse a4tech q51
Keyboard за 5 $
Software win 10 корпоративная
Joined
Feb 4, 2020
Messages
11 (0.01/day)
System Name old baby
Processor E5 2640V3
Motherboard huananzhi x99-TF
Cooling snowman 4 tube
Memory 1866 Mhz 4x4 corsair по 16$ за штуку 4 channel
Video Card(s) r9 fury asus strix anlock
Storage m2 240gb Tlc . ssd sata 480gb tlc . hdd 5400 500 gb
Display(s) acer 144 Hz VA
Case Cougar MX350 Mesh-X
Audio Device(s) a4tech g500
Power Supply CoolerMaster MWE Bronze 700W
Mouse a4tech q51
Keyboard за 5 $
Software win 10 корпоративная
[QUOTE = "NiemandGekusst, должность: 4201487, участник: 194438"]
> ASUS RX550-2G ( https://www.asus.com/Graphics-Cards/RX550-2G/ )

Если ты имеешь ввиду мой HDD, то это обычный западный цифровой 1Тб
[/ QUOTE]
 

Attachments

  • 11.jpg
    11.jpg
    112.8 KB · Views: 1,430
  • GPU-Z.2.29.0.exe
    6.8 MB · Views: 352

NiemandGekusst

New Member
Joined
Feb 4, 2020
Messages
22 (0.01/day)
[QUOTE = "NiemandGekusst, должность: 4201487, участник: 194438"]
> ASUS RX550-2G ( https://www.asus.com/Graphics-Cards/RX550-2G/ )

Если ты имеешь ввиду мой HDD, то это обычный западный цифровой 1Тб
[/ QUOTE]

Note how the specs are the exact same ones as the GPU but the name is different
Annotation 2020-02-04 030141.png


both the vBIOS and ATI bios flash utility can be found on here

https://www.techpowerup.com/download/ati-atiflash/

and for vBIOS files

well doesn't look like we have one in the database

actually flashing the vBIOS has been made really easy now but I'd still wait to see what @eidairaman1 has to say on this so just hold tight until he gets a chance to view this thread and he'll want pics of the card front and back in particular of the white labels on the back and a GPUz screenshot so I'd be getting those ready to go while you wait
 

Attachments

  • IMG_1560.JPG
    IMG_1560.JPG
    2.3 MB · Views: 561
  • IMG_1568.JPG
    IMG_1568.JPG
    1,009.9 KB · Views: 360
  • IMG_1569.JPG
    IMG_1569.JPG
    1.4 MB · Views: 325
  • IMG_1570.JPG
    IMG_1570.JPG
    838 KB · Views: 435
  • IMG_1571.JPG
    IMG_1571.JPG
    1.2 MB · Views: 435
Joined
Feb 4, 2020
Messages
11 (0.01/day)
System Name old baby
Processor E5 2640V3
Motherboard huananzhi x99-TF
Cooling snowman 4 tube
Memory 1866 Mhz 4x4 corsair по 16$ за штуку 4 channel
Video Card(s) r9 fury asus strix anlock
Storage m2 240gb Tlc . ssd sata 480gb tlc . hdd 5400 500 gb
Display(s) acer 144 Hz VA
Case Cougar MX350 Mesh-X
Audio Device(s) a4tech g500
Power Supply CoolerMaster MWE Bronze 700W
Mouse a4tech q51
Keyboard за 5 $
Software win 10 корпоративная

Attachments

  • Sapphire.RX550.2048.170504ELPIDA.rar
    106.9 KB · Views: 278
  • atikmdag-patcher-bios.exe
    93.5 KB · Views: 479

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.58/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
you can try to reflash this bios / patch later

Do not flash sapphire bios to asus card.

That is very bad advice

Hey guys, first off let me leave some specs:
ASUS Prime A320M-K
AMD Ryzen 3 1300x
ASUS RX550-2G (https://www.asus.com/Graphics-Cards/RX550-2G/ )
LNZ SX-500-FC 500W
Kingston 8G DDR4 2400 MHz (Don't remember the exact model but it's one of those without any flashy logos/names and cooling things)
All components are 18 months old
Windows 10 Home version 1909
BIOS version/date: American Megatrends 3803 1/22/2018
SMBIOS version: 3.1
BIOS mode: UEFI


I want to start out by saying that ever since I've had this card, I've never been able to update the drivers, once, without having the problem I'm having currently, which I will explain in a bit. Also my GPU shows up as "Microsoft Basic Display Adapter" in device manager and also in GPU-Z, however, GPU-Z displays the correct specs (such as clock speed and whatnot) under the incorrect name and when I click "Lookup" it brings me to the correct page for my GPU (https://www.techpowerup.com/gpu-specs/radeon-rx-550.c2947 ), although it's not my exact model, but you can find it down there in the page.

This is what my screen looks like when I boot up with AMD drivers installed:



List of things I've tried:
updating the drivers with device manager, using the ones windows automatically finds
updating the drivers with Radeon-Software-Adrenalin-2020-20.1.3-MinimalSetup-200128_64bit
updating the drivers with Radeon-Software-Adrenalin-2020-20.1.4-MinimalSetup-200127_web
updating the drivers with Asus 18.10.16 WHQL
updating the drivers with the AMD Driver Auto-Detect Tool
updating the drivers with the drivers amd recommended to me when I selected my GPU on their website
Every option on the Windows 10 Recovery screen (restoration point - roll back - the rest), the one thing that makes my PC usable again is booting into safe mode, and I've tried rebooting out of safe mode with the faulty drivers installed but they still don't work.
Running AMD Driver Cleaning Utility before installing any of the aforementioned drivers
Installing drivers after running Display Driver Uninstaller
Booting into low res mode
formatting my PC and installing the drivers in a fresh windows 10

I remember that my card came with a CD which I think contained the GPU Tweak II program and maybe some drivers, but sadly I don't have the CD anymore.

I currently do not have access to another PC where I can install my GPU to try it and neither do I have another GPU I can use instead of the one I currently have.

Also, when I open up Photoshop CS6, it detects that there is something weird going on with my GPU. League runs at 2 FPS at max settings when it used to run at 120+ and some games like Dead by Daylight won't boot up because a message pops up telling me that DX11 is required to run it. My point is that other programs are aware of the driver change and it's not like I can just keep using my PC as if nothing happened.

It seems that no matter which version of the drivers I install, I always have the same problems:
During the driver installation process, the screen blacks out and never comes back, when I reboot my PC, after the ASUS logo screen where you can enter the bios, the screen displays a pixel glitch which covers up the entire screen.

I guess if I could just go back to the drivers the GPU comes loaded with, that would solve the problem, since I've been using those since July 2018 with no problems and great performance.

Oh also: After installing any drivers, when I reboot into safe mode my GPU shows as either Radeon 550 Series or Radeon RX550 depending which driver I install, even though the GPU name's is correct, League, for example, still runs extremely slow (20 FPS with the lowest settings). Also, my GPU never shows up on task manager even though it used to before all of this happened and it still shows us as Microsoft Basic Display Adapter when I run dxdiag.exe. And as I've previously said, if I were to reboot out of safe mode into "normal mode" I would still get the screen glitch, the only way to go into normal mode without any glitches is to roll back to drivers with device manager to "Microsoft Basic Display Adapter", however, that renders my GPU useless since it won't process anything.

Did you buy the card used?

Lets end this confusion.

Remove the heatsink from the gpu and take pictures of all ram chips surrounding the gpu.

Get a GPU-Z screenshot please.
 

NiemandGekusst

New Member
Joined
Feb 4, 2020
Messages
22 (0.01/day)
Do not flash sapphire bios to asus card.

That is very bad advice



Did you buy the card used?

Lets end this confusion.

Remove the heatsink from the gpu and take pictures of all ram chips surrounding the gpu.

Get a GPU-Z screenshot please.


I bought it new.
If I remove the heatsink will I have to reapply new thermal paste? Also, I'm preeetty dang sure that GPUs use the same thermal paste as CPUs (right?) but I just wanted to make sure.

Do not flash sapphire bios to asus card.

That is very bad advice



Did you buy the card used?

Lets end this confusion.

Remove the heatsink from the gpu and take pictures of all ram chips surrounding the gpu.

Get a GPU-Z screenshot please.

A couple screens more, if you need any in specific let me know.
1580833380330.png
1580833404269.png
1580833515395.png
 

Attachments

  • Annotation 2020-02-04 030141.png
    Annotation 2020-02-04 030141.png
    59.1 KB · Views: 355

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.58/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
Have you installed your motherboard chipset drivers? (A320)

you claimed to have bought the card new, i would of RMA'd it if possible

Thermal compound is thermal compound.
 

NiemandGekusst

New Member
Joined
Feb 4, 2020
Messages
22 (0.01/day)
Have you installed your motherboard chipset drivers? (A320)

you claimed to have bought the card new, i would of RMA'd it if possible

Thermal compound is thermal compound.
I'm pretty sure they've installed themselves, but I'm not quite sure how to check if they're installed. I've talking to ASUS customer care and at first they wanted me to RMA it, but the warranty has already expired, plus, I live like 10k KM away from the US so it would be a huge hassle.

The PC shop will open in some hours so in 3 hours I'll get those pics of the ram chips.
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.58/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
I'm pretty sure they've installed themselves, but I'm not quite sure how to check if they're installed. I've talking to ASUS customer care and at first they wanted me to RMA it, but the warranty has already expired, plus, I live like 10k KM away from the US so it would be a huge hassle.

The PC shop will open in some hours so in 3 hours I'll get those pics of the ram chips.


No they dont install automatically, get them from the AMD website
 
Top