Issues setting up my external DVD rw drive?

exow2 · May 11, 2010

Hello fellow TPU'ers :laugh:

I'm having a really annoying issue with a new laptop and DVD-rw/cd drive my dad bought with it. The new laptop is running windows 7 64 bit and I don't have much time to write this, otherwise I would give you all the spec's I could. All I can tell you without going into depth is that it has an AMD Athlon Neo X2 dual core L335 1.6ghz, 4GB ram, and a 500gb unknown harddrive. I am on a business trip at the moment and need to get this external cd drive working!! :banghead:

Whenever I plug it in it shows up in my computer as DVD RW drive (F

. If I put a cd in the drive nothing happens on the laptop, and then if I double click the DVD rw drive (F

it ejects the drive and asks me to insert a disc (even if there is one inside). Any help would be appreciated and this is a brand new HP laptop so I'm not sure what I've done wrong. In device manager it tells me all the drivers are installed and it is "working correctly".

If you need anymore information ask! I will gladly find it for you :rockout:

David.B. · May 11, 2010

my brother had to go back to an ide cd drive his new drive was working just like that. pretty much not at all. wouldnt load cd games and read things funny the same way your explaining it. check and see if its scsi or ide. im sticking with ide lol. hope this helps sorry i couldnt help more. good luck. only other option u have is to keep putting disk back in and out and hope it catches. unplug plug back in ect. reboot comp. things i would try if in a jam.

exow2 · May 12, 2010

David.B. said:
my brother had to go back to an ide cd drive his new drive was working just like that. pretty much not at all. wouldnt load cd games and read things funny the same way your explaining it. check and see if its scsi or ide. im sticking with ide lol. hope this helps sorry i couldnt help more. good luck. only other option u have is to keep putting disk back in and out and hope it catches. unplug plug back in ect. reboot comp. things i would try if in a jam.

Any help on how to check if it's scsi or ide? I was reading about the different types of drives today so I kind of know what your talking about, and trust me bud I've goofed around with this thing trying goofy stuff for 3 hours :cry:

DRDNA · May 12, 2010

is it internal or external drive?

newtekie1 · May 12, 2010

Sounds like the drive burned out, or rather the laser is dead on it.

exow2 · May 12, 2010

DRDNA said:
is it internal or external drive?

It is an external drive.

exow2 · May 12, 2010

newtekie1 said:
Sounds like the drive burned out, or rather the laser is dead on it.

Since it's brand new it leads me to believe its actually a software issue, not hardware.

95Viper · May 12, 2010

newtekie1 said:
Sounds like the drive burned out, or rather the laser is dead on it.

I tend to agree with newtekie1; but, if you believe the drive may not be defective, then:

1. Test on another computer or take it to a place that may let you test it or test it for you.

2. Try going to Device Manager , right click on the drive and select uninstall and then in the menu at the top of device manager under Action click on Scan for hardware changes. Re-boot and see if it starts working. Just a shot in the dark.

You don't say which brand it is; but, go to the manufacturer's web page and see if they have any updated drivers or firmware for the drive.

Just FYI: You can use Speccy and Nero InfoTool to find out more about your system and drives.

exow2 · May 13, 2010

95Viper said:
I tend to agree with newtekie1; but, if you believe the drive may not be defective, then:

1. Test on another computer or take it to a place that may let you test it or test it for you.

2. Try going to Device Manager , right click on the drive and select uninstall and then in the menu at the top of device manager under Action click on Scan for hardware changes. Re-boot and see if it starts working. Just a shot in the dark.

You don't say which brand it is; but, go to the manufacturer's web page and see if they have any updated drivers or firmware for the drive.

Just FYI: You can use Speccy and Nero InfoTool to find out more about your system and drives.

Well, thanks for all the info, especially about those programs you mentioned. I've been looking for something more into depth than just CPU-z, so thanks. I did just as you said in the device manager and the only change I noticed is that the drive seemed like it was reading and the green light stayed on, instead of just flashing 3 times as usual. To be honest, im not 100% sure on which brand, but do you know if there are drivers usually made for cd drives? Thanks.

DRDNA · May 13, 2010

on windows 7 it should be plug and play.

exow2 · May 13, 2010

Thanks for the help everyone, I called the store I bought it from and they just told me to bring it back..so I guess that's what I'll do

.

Mussels · May 13, 2010

yeah that definitely sounds like a faulty unit, returning it is the best course of action.

Processor	AMD Athlon II X4 630 2.8ghz
Motherboard	Asus M3A78-EM
Memory	4GB Kingston DDR2 800mhz
Video Card(s)	Nvidia Geforce 8800GT
Storage	640Gb 7200RPM 32MB Cache Western Digital
Power Supply	400W NZXT
Software	Windows 7 Ultimate

Processor	AMD Athlon II X4 630 2.8ghz
Motherboard	Asus M3A78-EM
Memory	4GB Kingston DDR2 800mhz
Video Card(s)	Nvidia Geforce 8800GT
Storage	640Gb 7200RPM 32MB Cache Western Digital
Power Supply	400W NZXT
Software	Windows 7 Ultimate

Processor	INTEL CORE I9-9900K @ 5Ghz all core 4.7Ghz Cache @1.305 volts
Motherboard	ASUS PRIME Z390-P ATX
Cooling	CORSAIR HYDRO H150I PRO RGB 360MM 6x120mm fans push pull
Memory	CRUCIAL BALLISTIX 3000Mhz 4x8 32gb @ 4000Mhz
Video Card(s)	EVGA GEFORECE RTX 2080 SUPER XC HYBRID GAMING
Storage	ADATA XPG SX8200 Pro 1TB 3D NAND NVMe,Intel 660p 1TB m.2 ,1TB WD Blue 3D NAND,500GB WD Blue 3D NAND,
Display(s)	50" Sharp Roku TV 8ms responce time and Philips 75Hz 328E9QJAB 32" curved
Case	BLACK LIAN LI O11 DYNAMIC XL FULL-TOWER GAMING CASE,
Power Supply	1600 Watt
Software	Windows 10

Processor	Intel Core i7 10850K@5.2GHz
Motherboard	AsRock Z470 Taichi
Cooling	Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory	32GB DDR4-3600
Video Card(s)	RTX 2070 Super
Storage	500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s)	Acer Nitro VG280K 4K 28"
Case	Fractal Design Define S
Audio Device(s)	Onboard is good enough for me
Power Supply	eVGA SuperNOVA 1000w G3
Software	Windows 10 Pro x64

Processor	AMD Athlon II X4 630 2.8ghz
Motherboard	Asus M3A78-EM
Memory	4GB Kingston DDR2 800mhz
Video Card(s)	Nvidia Geforce 8800GT
Storage	640Gb 7200RPM 32MB Cache Western Digital
Power Supply	400W NZXT
Software	Windows 7 Ultimate

Issues setting up my external DVD rw drive?

exow2

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David.B.

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exow2

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DRDNA

newtekie1

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exow2

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exow2

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95Viper

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exow2

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DRDNA

exow2

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Mussels

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Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
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Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
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