Keyboard not working during boot

[BazookaJoe]

Id say signal issues occur because of the extra pins in USB 3.0

if you can, Id recommend a BIOS/CMOS Reset via the jumper on the board. If in event that doesn't work, either Return the board for an AsRock or other company or RMA it to Asus.

2 Problems here :

First of all The USB 3 issue has, in fact, nothing at all to do with "pins" and everything to do with the fact that on some early adopter boards the USB3 component was not integrated into the actual core controllers of the motherboard meaning it functioned as an entirely separate device that will only run in windows(or whatever OS), once a proper device driver had been loaded. By intentional design USB3 & USB2 pin layouts are designed to be backwards compatible - as is a very well known fact.

And secondly there is a very good chance that there is nothing WRONG with the board, as it works fine in windows - again once the appropriate drivers are loaded - almost two sides of the same "problem coin" really. the suggestion to "Return the board for an AsRock or other company" seems quite ill considered actually, and no offense intended, but in my own limited personal opinion, bordering on the willfully stupid, and somewhat counter-constructive.

As I have recently flashed the bios, but it worked after the upgrade, then has suddenly stopped working.

Based on this, and everything else you have tried, I would say its time to re-flash the BIOS :/ - I am currently using an ASUS on my own gaming machine, all be it an older model, and I have found the windows bios backup and flash tools to be reasonably reliable - If it where my board, I'd do a BIOS backup and then just re-upload the latest BIOS image from the official website (yes I know you already know that, I'm just spelling it all out for anyone else who may find this thread one day

Hope you come right

 

[barlowLAD]

Just thought I would drop an update.....................................

FIXED

Did the bios flash with the usb port on the back (EZ Flash) and got into the bios, it seems to default to "partial usb" on boot, which adds up as I only got into the bios once after flashing it last time......

For anyone who stumbles across this in the future, it was the 1503 version of the bios, so when you first get into the bios after the flash, check your boot settings

 

[BazookaJoe]

FIXED ... Did the bios flash ... it seems to default to "partial usb" on boot ... For anyone who stumbles across this in the future, it was the 1503 version of the bios

That's great news

And thanks for the followup and version info - It's great to resolve a fault, and its even better to leave a lasting solution trail for those poor lost souls who may google up this thread 2 years from now

 

[D007]

I dont really like flashing boards though, had a bad experience so this seems like quite a trivial thing to block the board up for

I hear ya, it can make a person nervious for sure.. Now a days though it is really hard to mess up a flash. Some mobos even have contingencies in place in case you do. That is becoming more and more common. I mean flashing it during a lighting storm might not be such a great idea but it's really easy and fast.. Not like how it use to be with floppys and stuff..

EDIT: aaannd now I see you fixed it.. Congratulations.

 

[barlowLAD]

I hear ya, it can make a person nervious for sure.. Now a days though it is really hard to mess up a flash. Some mobos even have contingencies in place in case you do. That is becoming more and more common. I mean flashing it during a lighting storm might not be such a great idea but it's really easy and fast.. Not like how it use to be with floppys and stuff..

EDIT: aaannd now I see you fixed it.. Congratulations.

Yeah, I think this board has a dual bios anyway, but with the EZ Flash utility its a doddle. just pop a flash drive into the correct port, hold down the bios button, It took about 90 seconds.

Hats off to ASUS