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Manual removal of ATITool

Marstiphal

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Nov 19, 2009
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Hi,

I wonder if anyone can help with a manual proceedure for removing ATITool from windows 7 64 bit edition. It appears after an uninstall there are several files and a reg entry that have been left. The following have been left on my system and seem to be locked so I cant delete from normal or safe mode

atitool.inf_amd64_neutral_3e32db7ddd3d33ce
atitool64.sys
atitool.pnf
atitool.inf

this reg entry also appears to be undeletable in safe mode

%SystemPath%\system32\DRIVERS\ATITool64.sys


This seems to be causing stability issues on my machine that is now crashing all the time after the uninstall, usualy when doing something graphical like loading a game. I have checked and the event log has the following entries at the exact time of and after every crash

The driver \Driver\ATITool failed to load for the device Root\*ATITOOLDEVICE\0000.

Does anyone know of a fix for this? Your help would be apreciated.
 

W1zzard

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Processor Ryzen 7 5700X
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Software Windows 10 64-bit
remove the driver via device manager ..

or try:
sc stop atitool
sc delete atitool
 

Marstiphal

New Member
Joined
Nov 19, 2009
Messages
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Many thanks for the quick reply W1zzard, I'll give this a try

Hi W1zzard, I followed your instructions but it did not fix the issue. There is no service for atitool so the sc stop atitool/sc delete atitool didnt work.

I did uninstall atitool through the device manager but the files and reg entries remain undeletable. My computer has crashed once while writing this post..
 
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W1zzard

Administrator
Staff member
Joined
May 14, 2004
Messages
27,051 (3.71/day)
Processor Ryzen 7 5700X
Memory 48 GB
Video Card(s) RTX 4080
Storage 2x HDD RAID 1, 3x M.2 NVMe
Display(s) 30" 2560x1600 + 19" 1280x1024
Software Windows 10 64-bit
boot into safe mode and delete them manually, and i doubt it's atitool causing the crash
 

Marstiphal

New Member
Joined
Nov 19, 2009
Messages
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Well I'm not 100% sure its ATITool thats causing the crashing but its this entry:

The driver \Driver\ATITool failed to load for the device Root\*ATITOOLDEVICE\0000.

thats in the event logs following every crash. I have tried serveral times in safe mode to delete these files without success. They all appear to be protected somewhow
 

W1zzard

Administrator
Staff member
Joined
May 14, 2004
Messages
27,051 (3.71/day)
Processor Ryzen 7 5700X
Memory 48 GB
Video Card(s) RTX 4080
Storage 2x HDD RAID 1, 3x M.2 NVMe
Display(s) 30" 2560x1600 + 19" 1280x1024
Software Windows 10 64-bit
have you tried installing atitool again and then using the uninstaller ?
 
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