That is one of the issues with store bought laptops .... Often a model is created and goes thru testing ... and then later at some point, a decision is made to re-use the chassis with later released higher CPUs / GPUs. That is why I always recommend purchasing a custom built laptop (Clevo) made to your speidications. In this instances you can also spec a TIM ugrade. We run AutoCAD as our main app which hits resources pretty hard, as do games in our off hours; never had a heat issue and the best part is, they don't cost any more than the sore bought ones. We create temperature baseline by running RoG Real Bench (CPU) and Furmark (GPU) when a machine arrives and check it every 6 months or so. When we see a change we take apart and clean, blowing dust out of the heat sinks from the inside out... it's pretty discussing what we've found ... hair (human and pet), dander, cookie crumbs and unindentifiables.
Among the other options ...
Guaranteed no dead or partially-lit pixels for first 30 days of purchasing
Screen Calibration
90 days No Dead Pixel Guarantee and Screen Calibration
IC Diamond Thermal Compound - CPU + GPU
CPU Options (even 8086l)
GPU Options
No OS, or any available Windows OIS
RAM amounts and Speeds
144 Hz Screens / 4k Screens
RAID
Multiple M.2 SSDs up to 2 TB
DH, SSD or SSHDs (SATA)
Network cards
For the last 10 years or so, been buying them here. For more about Clevo, see 3rd link
Vhttps://
www.resellerratings.com/store/LPC_Digital_Inc
https://lpc-digital.com/
Clevo Guide v3.0 - FAQ and Reseller Info ****READ BEFORE POSTING****
Well that covers next time ... but for the current issue, Id start with MSI ... get them to troubleshoot the problem, perhaps they can guide you along or maybe will tell ya to send in so they can check. Assuming that doesn't bring results:
a) It's highly unlikely you will see anything but a light coating of gust on ya fans ... where that hair, fuzz and other ugly stuff winds up is at the entry the heat sink fins. BTW, when ya clean those fans w/ compressed air, make sure to keep the fan from spinning while doing so. They can "overspin" and fail.
b) best to pick out the stringy stuff (i.e,.hair) with fingers or plastic tweezer ... can use metal if ya careful or in a pinch but f you are gonna clean ya PC and lappie, it's worth having one in ya toolkit. Then blow the smaller stuff thru the HS. An old toothbrush, moistened with electronics spay cleaner or isoprophyl alcohol with get any stubborn stuff lose.
c) Laptop cover screws are usually held in with blue Loctite ... good idea to be prepared and reapply in case you have to ever send back for warranty service.
d) While 'in there" ya may want remove, clean contacts and replace RAM and storage components.
e) As far as CPU and GPU, this can often involve substantial disassembly, so don't jump in unless you are prepared for it, and yes, it's quite easy to damage the CPU or socket. We recommend IC Diamond or Shin Etsu G751 for lappies ... AS5 not recommended because of the capacitance issues noted on their web site. Risk may be small but ShinEtsu has same thermal properties, is cheaper and has 0 risk.
As far as cooling pads....
a) Not exactly convenient away from your desk.
b) Requires buying something like this ... do NOT plug into lappie's USB port
https://www.cyberpowersystems.com/product/accessories/cph720p/
c) Most of them don't do squat ,,, likelihood being if it's cheap it steenks.
d) Best results obtained using both a pad and a plug in fan cooler module whch sucks air out thru back o0f heat sinks. best performance I have seen, where it actually made a performance difference was with the Thermaltake Massive and one of the suckie things, can't remember the brand .. Opolar LC-06 perhaps. In the test, the combo not only dropped temps but also had a significant performance impact,