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My RX6700XT is faulty? (DirectX error)

jayglo

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Hello, I have a RX 6700XT (reference model) that have always worked flawlessly but has been lately crashing while gaming.

It always gives me DirectX errors, on both EAFC24 and Call of Duty MW3 / Warzone 3. Timing of these crashes are quite random. It can happen after like 5 or 30 minutes, or even more.

I've tried the card on my 2nd gaming PC and sadly it does the same. Already DDUed and installed the more stable 23.11.1 drivers, I find a little bit better but I'm not even sure about that. My other RX 6600XT works fine on both machines.

Is there anything I can do to test it and know if it's faulty?
And if that is the case, is it even fixable? I can eventually test with a multi meter and replace chips or SMD components if necessary. Thanks in advance!
 
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Sounds like its on its way out, not sure you will be able to test with a multi meter given how you say it will last 5 sometime 30 or more before crashing sounds like intermittent so multimeter probe might not show a problem. Might try using a memory tester for gpu's to see if got a bad ram chip.
 

jayglo

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Sounds like its on its way out, not sure you will be able to test with a multi meter given how you say it will last 5 sometime 30 or more before crashing sounds like intermittent so multimeter probe might not show a problem. Might try using a memory tester for gpu's to see if got a bad ram chip.
Yes it crashes randomly, and never happens while browsing or watching videos.

As for the memory tester, is this one ok? https://www.programming4beginners.com/gpumemtest
 
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Try downclocking both GPU and MEMORY, might be degraded. What is your HOT SPOT temp during demanding games?

My old Radeon 6800 hit like 105-110C hot spot in some games. Did not crash tho but it's pretty hot. AMD has like 110C hot spot limit.

My 4070 Ti with OC never exceeds 85C hotspot for comparison. I have experienced many AMD cards with high hot spot temps but crashing should not happen for sure unless there's underlying problems. I am not sure why AMD generally have much higher hot spot temps than Nvidia.

Also try and blow dust out of fins and fans.
 
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jayglo

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I've tried with https://github.com/GpuZelenograd/ and it's indeed giving me errors. As for the temperature, I'm not sure but I think around 85c. I do not remember any problem on temps but I'll check better.

Code:
To finish testing use Ctrl+C

1: Bus=0x2B:00 DevId=0x73DF   12GB AMD Radeon RX 6700 XT
Standard 5-minute test of 1: Bus=0x2B:00 DevId=0x73DF   12GB AMD Radeon RX 6700 XT
      1 iteration. Passed  0.0650 seconds  written:    7.0GB 298.2GB/sec        checked:   10.5GB 252.9GB/sec
     17 iteration. Passed  1.0438 seconds  written:  112.0GB 297.4GB/sec        checked:  168.0GB 251.8GB/sec
     94 iteration. Passed  5.0157 seconds  written:  539.0GB 298.1GB/sec        checked:  808.5GB 252.1GB/sec
    550 iteration. Passed 30.0134 seconds  written: 3192.0GB 294.6GB/sec        checked: 4788.0GB 249.7GB/sec
Error found. Mode NEXT_RE_READ, total errors 0x2 out of 0x38000000 (0.00000021%)
Errors address range: 0x22D1C508..=0x3AC2DDFB  iteration:1
values range: 0xC9292311..=0x1711C1D8   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    2             |                 |                 |
TogglCnt       2         |                 |                 |
1sInValu                 |                 |                 |   1   1

Error found. Mode INITIAL_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0x2968111C8..=0x2968111CB  iteration:664
values range: 0x57C9BBE7..=0x57C9BBE7   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |
   0x1?                  |       1         |                 |

Error found. Mode NEXT_RE_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0xA3C8D348..=0xA3C8D34B  iteration:1
values range: 0x290335DA..=0x290335DA   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |            1

Error found. Mode INITIAL_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0x1699D9998..=0x1699D999B  iteration:666
values range: 0x8F270509..=0x8F270509   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |       1

Error found. Mode INITIAL_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0x1E6255768..=0x1E625576B  iteration:666
values range: 0x06276658..=0x06276658   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |       1

Error found. Mode INITIAL_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0x15B8FC968..=0x15B8FC96B  iteration:667
values range: 0x2913D403..=0x2913D403   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |   1

Error found. Mode INITIAL_READ, total errors 0x2 out of 0x38000000 (0.00000021%)
Errors address range: 0x1925DE038..=0x1BDC07E1B  iteration:669
values range: 0x59EB6C28..=0x513FDAB3   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    2             |                 |                 |
TogglCnt       2         |                 |                 |
1sInValu                 |                 |                 |
   0x1?    1            1|                 |                 |

Error found. Mode NEXT_RE_READ, total errors 0x2 out of 0x38000000 (0.00000021%)
Errors address range: 0x3862FCF8..=0xCA28684B  iteration:1
values range: 0x36356534..=0x02317146   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    2             |                 |                 |
TogglCnt       2         |                 |                 |
1sInValu                 |                 |                1|                1

Error found. Mode INITIAL_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0x21AAD74A8..=0x21AAD74AB  iteration:670
values range: 0xF409E0E7..=0xF409E0E7   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |
   0x1?    1             |                 |                 |

Error found. Mode INITIAL_READ, total errors 0x2 out of 0x38000000 (0.00000021%)
Errors address range: 0x164BE7F68..=0x18E1F386B  iteration:671
values range: 0x4FFFAAAF..=0x1B55B225   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    2             |                 |                 |
TogglCnt       2         |                 |                 |
1sInValu                 |                 |                 |                1
   0x1?                  |                1|                 |

Error found. Mode NEXT_RE_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0x7D2B64B8..=0x7D2B64BB  iteration:1
values range: 0x6C3FB5B4..=0x6C3FB5B4   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |
   0x1?                 1|                 |                 |

Error found. Mode INITIAL_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0x1DC5E2F78..=0x1DC5E2F7B  iteration:759
values range: 0x454D511B..=0x454D511B   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |            1

Error found. Mode INITIAL_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0x1673D86D8..=0x1673D86DB  iteration:760
values range: 0x8029A937..=0x8029A937   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |       1

I've attached the full mem test output on a txt file.
 

Attachments

  • rx6700xt mem test.txt
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Last edited:

jayglo

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Windows doesn't crash, the games just freeze and after a couple seconds it gives me a directX error. I've also tried reinstalling Windows multiple times but that isn't the problem unfortunately.
 
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Windows doesn't crash, the games just freeze and after a couple seconds it gives me a directX error. I've also tried reinstalling Windows multiple times but that isn't the problem unfortunately.

Still does not hurt to do a validation check.
 
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Sounds like it's time for a re paste. The Thermal paste may have dried up. It could also be a memory module overheating. If it only happens when Gaming it means it only happens when you are feeding the GPU juice. Try to do a stress Test in AMD software and see where the temps go.
 

jayglo

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Still does not hurt to do a validation check.
I did, unfortunately I still get errors.
Sounds like it's time for a re paste. The Thermal paste may have dried up. It could also be a memory module overheating. If it only happens when Gaming it means it only happens when you are feeding the GPU juice. Try to do a stress Test in AMD software and see where the temps go.
Is there any way to see if I have abnormal temps on the memory modules? On "memtest_vulkan" I get the errors almost instantly.
 
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I did, unfortunately I still get errors.

Is there any way to see if I have abnormal temps on the memory modules? On "memtest_vulkan" I get the errors almost instantly.
Before doing anything (If you have the skills) I would the card apart and inspect the Thermal paste and pads.
 

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Repasting wont fix anything, the card is nearing it's end based on memtest_vulcan results. As already mentioned in this thread, try to downclock both VRAM and GPU and see if it stabilizes things.
 

jayglo

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Before doing anything (If you have the skills) I would the card apart and inspect the Thermal paste and pads.
I'll surely do, but before taking it apart I want to collect as many info I can and try different case scenarios.

Repasting wont fix anything, the card is nearing it's end based on memtest_vulcan results. As already mentioned in this thread, try to downclock both VRAM and GPU and see if it stabilizes things.
Interesting, the memtest just passed after I've downclocked just the GPU by 10% using the AMD software (now it operates roughly @2300Mhz).
Code:
https://github.com/GpuZelenograd/memtest_vulkan v0.5.0 by GpuZelenograd
To finish testing use Ctrl+C

1: Bus=0x2B:00 DevId=0x73DF   12GB AMD Radeon RX 6700 XT
Standard 5-minute test of 1: Bus=0x2B:00 DevId=0x73DF   12GB AMD Radeon RX 6700 XT
      1 iteration. Passed  0.0654 seconds  written:    7.0GB 319.3GB/sec        checked:   10.5GB 241.8GB/sec
     16 iteration. Passed  1.0235 seconds  written:  105.0GB 299.6GB/sec        checked:  157.5GB 234.0GB/sec
     92 iteration. Passed  5.0056 seconds  written:  532.0GB 314.5GB/sec        checked:  798.0GB 240.8GB/sec
    541 iteration. Passed 30.0489 seconds  written: 3143.0GB 308.3GB/sec        checked: 4714.5GB 237.5GB/sec
    995 iteration. Passed 30.0295 seconds  written: 3178.0GB 312.8GB/sec        checked: 4767.0GB 239.9GB/sec
   1449 iteration. Passed 30.0096 seconds  written: 3178.0GB 312.9GB/sec        checked: 4767.0GB 240.1GB/sec
   1903 iteration. Passed 30.0260 seconds  written: 3178.0GB 312.9GB/sec        checked: 4767.0GB 239.9GB/sec
   2356 iteration. Passed 30.0368 seconds  written: 3171.0GB 311.9GB/sec        checked: 4756.5GB 239.4GB/sec
   2805 iteration. Passed 30.0603 seconds  written: 3143.0GB 308.1GB/sec        checked: 4714.5GB 237.4GB/sec
   3251 iteration. Passed 30.0063 seconds  written: 3122.0GB 306.9GB/sec        checked: 4683.0GB 236.1GB/sec
   3695 iteration. Passed 30.0015 seconds  written: 3108.0GB 304.5GB/sec        checked: 4662.0GB 235.5GB/sec
   4148 iteration. Passed 30.0630 seconds  written: 3171.0GB 311.5GB/sec        checked: 4756.5GB 239.2GB/sec
Standard 5-minute test PASSed! Just press Ctrl+C unless you plan long test run.
 

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Interesting, the memtest just passed after I've downclocked just the GPU by 10% using the AMD software (now it operates roughly @2300Mhz).
Leave it running for 1 or 2 hrs if you have the time. Monitor temps during the test. If it passes, games should work as well.
 

jayglo

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Leave it running for 1 or 2 hrs if you have the time. Monitor temps during the test. If it passes, games should work as well.
I've repeated the test with a 5% downclock, and I got only 1 error. And yes now I'll leave it with a 10% downclock and let it test for 1 or 2 hours. This way temps are aroung 82c for GPU and 92c for Hotspot GPU.
Code:
1: Bus=0x2B:00 DevId=0x73DF   12GB AMD Radeon RX 6700 XT
Standard 5-minute test of 1: Bus=0x2B:00 DevId=0x73DF   12GB AMD Radeon RX 6700 XT
      1 iteration. Passed  0.0678 seconds  written:    7.0GB 292.7GB/sec        checked:   10.5GB 239.0GB/sec
     17 iteration. Passed  1.0509 seconds  written:  112.0GB 297.4GB/sec        checked:  168.0GB 249.2GB/sec
     95 iteration. Passed  5.0063 seconds  written:  546.0GB 308.7GB/sec        checked:  819.0GB 253.0GB/sec
    562 iteration. Passed 30.0436 seconds  written: 3269.0GB 307.4GB/sec        checked: 4903.5GB 252.6GB/sec
   1031 iteration. Passed 30.0077 seconds  written: 3283.0GB 309.2GB/sec        checked: 4924.5GB 254.0GB/sec
   1500 iteration. Passed 30.0407 seconds  written: 3283.0GB 308.9GB/sec        checked: 4924.5GB 253.7GB/sec
Error found. Mode NEXT_RE_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0xDC6BEEB8..=0xDC6BEEBB  iteration:1
values range: 0x372BFCB6..=0x372BFCB6   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |
   0x1?                  |   1             |                 |

   1966 iteration. Passed 30.0222 seconds  written: 3262.0GB 307.1GB/sec        checked: 4893.0GB 252.2GB/sec
   2434 iteration. Passed 30.0426 seconds  written: 3276.0GB 308.3GB/sec        checked: 4914.0GB 253.1GB/sec
   2900 iteration. Passed 30.0616 seconds  written: 3262.0GB 306.4GB/sec        checked: 4893.0GB 252.0GB/sec
   3369 iteration. Passed 30.0412 seconds  written: 3283.0GB 308.7GB/sec        checked: 4924.5GB 253.8GB/sec
   3832 iteration. Passed 30.0188 seconds  written: 3241.0GB 304.8GB/sec        checked: 4861.5GB 250.8GB/sec
   4300 iteration. Passed 30.0106 seconds  written: 3276.0GB 308.9GB/sec        checked: 4914.0GB 253.3GB/sec
Standard 5-minute test fail - ERRORS FOUND
 
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I've repeated the test with a 5% downclock, and I got only 1 error. And yes now I'll leave it with a 10% downclock and let it test for 1 or 2 hours. This way temps are aroung 82c for GPU and 92c for Hotspot GPU.
Code:
1: Bus=0x2B:00 DevId=0x73DF   12GB AMD Radeon RX 6700 XT
Standard 5-minute test of 1: Bus=0x2B:00 DevId=0x73DF   12GB AMD Radeon RX 6700 XT
      1 iteration. Passed  0.0678 seconds  written:    7.0GB 292.7GB/sec        checked:   10.5GB 239.0GB/sec
     17 iteration. Passed  1.0509 seconds  written:  112.0GB 297.4GB/sec        checked:  168.0GB 249.2GB/sec
     95 iteration. Passed  5.0063 seconds  written:  546.0GB 308.7GB/sec        checked:  819.0GB 253.0GB/sec
    562 iteration. Passed 30.0436 seconds  written: 3269.0GB 307.4GB/sec        checked: 4903.5GB 252.6GB/sec
   1031 iteration. Passed 30.0077 seconds  written: 3283.0GB 309.2GB/sec        checked: 4924.5GB 254.0GB/sec
   1500 iteration. Passed 30.0407 seconds  written: 3283.0GB 308.9GB/sec        checked: 4924.5GB 253.7GB/sec
Error found. Mode NEXT_RE_READ, total errors 0x1 out of 0x38000000 (0.00000011%)
Errors address range: 0xDC6BEEB8..=0xDC6BEEBB  iteration:1
values range: 0x372BFCB6..=0x372BFCB6   FFFFFFFF-like count:0    bit-level stats table:
         0x0 0x1  0x2 0x3| 0x4 0x5  0x6 0x7| 0x8 0x9  0xA 0xB| 0xC 0xD  0xE 0xF
SinglIdx                 |                 |                 |
   0x1?    1             |                 |                 |
TogglCnt       1         |                 |                 |
1sInValu                 |                 |                 |
   0x1?                  |   1             |                 |

   1966 iteration. Passed 30.0222 seconds  written: 3262.0GB 307.1GB/sec        checked: 4893.0GB 252.2GB/sec
   2434 iteration. Passed 30.0426 seconds  written: 3276.0GB 308.3GB/sec        checked: 4914.0GB 253.1GB/sec
   2900 iteration. Passed 30.0616 seconds  written: 3262.0GB 306.4GB/sec        checked: 4893.0GB 252.0GB/sec
   3369 iteration. Passed 30.0412 seconds  written: 3283.0GB 308.7GB/sec        checked: 4924.5GB 253.8GB/sec
   3832 iteration. Passed 30.0188 seconds  written: 3241.0GB 304.8GB/sec        checked: 4861.5GB 250.8GB/sec
   4300 iteration. Passed 30.0106 seconds  written: 3276.0GB 308.9GB/sec        checked: 4914.0GB 253.3GB/sec
Standard 5-minute test fail - ERRORS FOUND
Those temps are a little high for a 6700XT.
 

3x0

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jayglo

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Test passed with no errors on 10% GPU downclock. I left memory clock on original values.

So the GPU cannot work full speed.. I guess this is not a memory problem but rather power/temperature related?
 

3x0

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So the GPU cannot work full speed.. I guess this is not a memory problem but rather power/temperature related?
Voltage related, the card cannot maintain stock clocks with stock voltage anymore. The GPU chip degraded/is semi-faulty and needs to be downclocked for given stock voltage to be stable.
 
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Voltage related, the card cannot maintain stock clocks with stock voltage anymore. The GPU chip degraded/is semi-faulty and needs to be downclocked for given stock voltage to be stable.
This could still be related to Thermal Paste or Thermal Pads. I have had this type of behaviour before. Gigabyte cards are notorious for this. I first experienced it with the Vega 64. The next Gigabyte card I bought was the 6500XT and it had the exact same issue, Not enough TP on the chip.
 

jayglo

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I'll change the thermal pads and thermal paste anyway but I didn't see any particularly high temperature on the sensors.

Sorry for the little rant, but honestly it's a joke that a mid/high end card fails after only 3 years, especially considering I never overclocked it or used for long sessions. But it is what it is I guess.

Any little chance the main GPU chip is still good but is some bad mosfet/SMD component instead?
 
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